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- Tasks: Ensure student safety, respond to emergencies, and provide excellent customer service during night shifts.
- Company: Unite Students is the UK's largest provider of purpose-built student accommodation, supporting over 70,000 students.
- Benefits: Enjoy a competitive salary, annual bonus, 33 days holiday, and various health and wellbeing perks.
- Why this job: Make a real impact on student lives while working in a supportive and inclusive environment.
- Qualifications: Strong communication skills, calm under pressure, and a passion for creating a safe community.
- Other info: This role requires a basic criminal record check before starting.
The predicted salary is between 18752 - 18752 £ per year.
Location: Bristol West
Hours and Rota: 25.5 hours per week. Safety Team Members work 3 night shifts out of 7 between the hours of 10pm and 7am. Shift pattern variations may apply.
Salary: £18,752 per annum, plus bonus and benefits.
The role involves ensuring the safety of our students and employees, whilst delivering excellent customer service. Responsibilities include:
- Patrolling multiple properties to keep our students and employees safe
- Acting as the first response to incidents and emergencies
- Helping students who are locked out of their rooms
- Providing outstanding customer service to our students
- Reporting on incidents electronically
What we’re looking for:
- Excellent communication and listening skills
- Calm under pressure, approachable and fair
- Confident working alone and comfortable working as part of a team
Most importantly, you’ll share our values and passion for creating a Home for Success.
What You’ll Get in Return:
- A discretionary annual bonus
- 33 days’ paid holiday, inclusive of bank holidays and an annual holiday buying scheme, with 5 additional days awarded for long service
- A generous pension scheme - employer contributions between 5% and 11% depending on how much you save
- Various benefits to support your health and wellbeing including a Healthcare Cash Plan, an Employee Assistance Programme, a Wellbeing platform and a Gym benefit
- Enhanced Family Leave including 18 weeks full pay for birthing parents and 4 weeks for non-birthing parents
- Lots of other great benefits including an annual ShareSave scheme, Employee Life Assurance, a discounts portal and more!
About Unite Students: Founded in 1991, Unite Students is a FTSE 100 business and the UK’s largest provider of purpose-built student accommodation. We are driven by our values, culture, and a commitment to develop diverse and inclusive teams.
As part of our commitment to safeguarding our students, all new employees in this position will be required to undertake a basic criminal record check prior to commencing employment. The cost of this check will be incurred by Unite Students. Any offer of employment will be subject to a satisfactory criminal record check result.
If this position sounds exciting to you, we would love to receive your application!
Student Safety Team Member employer: Unite Students
Contact Detail:
Unite Students Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Student Safety Team Member
✨Tip Number 1
Familiarise yourself with the specific safety protocols and emergency procedures relevant to student accommodation. This knowledge will not only help you during the interview but also demonstrate your commitment to ensuring student safety.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've handled difficult situations in the past. Being able to communicate effectively and remain calm under pressure is crucial for this role.
✨Tip Number 3
Research Unite Students' values and culture thoroughly. Understanding their commitment to inclusion and community will allow you to align your responses during the interview, showing that you share their passion for creating a supportive environment.
✨Tip Number 4
Network with current or former employees if possible. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview.
We think you need these skills to ace Student Safety Team Member
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of a Safety Team Member. Highlight your relevant experiences that align with ensuring student safety and providing excellent customer service.
Tailor Your CV: Customise your CV to reflect the skills and experiences that are most relevant to the role. Emphasise your communication skills, ability to remain calm under pressure, and any previous experience in security or customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for creating a safe environment for students. Mention specific examples of how you've handled emergencies or provided exceptional service in past roles.
Proofread Your Application: Before submitting, carefully proofread your application materials for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Unite Students
✨Show Your Customer Service Skills
As a Safety Team Member, you'll be interacting with students regularly. Highlight your previous customer service experience and how you handle difficult situations. Be ready to share examples of how you've provided excellent service in the past.
✨Demonstrate Calmness Under Pressure
This role involves responding to emergencies and incidents. Prepare to discuss scenarios where you've had to remain calm and make quick decisions. This will show that you're capable of handling the responsibilities of the job.
✨Emphasise Teamwork and Independence
You'll need to work both alone and as part of a team. Be prepared to talk about your experiences in both settings. Share examples of how you've collaborated with others and also how you've successfully managed tasks independently.
✨Align with Company Values
Unite Students values inclusion and creating a home for success. Research their values and think about how your personal values align with theirs. Be ready to express your passion for creating a safe and welcoming environment for students.
