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- Tasks: Engage with students, organise events, and provide a welcoming reception service.
- Company: Unite Students is the UK's largest provider of student accommodation, fostering a vibrant community.
- Benefits: Enjoy a competitive salary, annual bonus, 33 days holiday, and health perks.
- Why this job: Make a real impact in students' lives while working in a supportive, inclusive environment.
- Qualifications: Looking for warm, positive communicators with great organisational skills.
- Other info: Join a Gold Investors in People rated company committed to diversity and inclusion.
The predicted salary is between 10065 - 10672 £ per year.
Location: St Luke's View
Salary: £10,065 - £10,672 per annum (depending on experience), plus bonus and benefits
Hours: 15 hours per week. Saturday and Sunday between the hours of 7am and 10pm.
The role involves being part of a friendly, inspiring team where you can be celebrated for being your true, talented self. You will enrich lives with meaningful interactions and make a real impact. Responsibilities include:
- Providing a welcoming front of house reception service
- Conducting flat viewings, inspections, and leading sales conversations
- Planning and running events for our students
What we are looking for:
- A caring, warm person with a positive attitude
- An excellent communicator who is happy to chat to our students and answer their questions
- Great time management and organisational skills
What You’ll Get in Return:
- A discretionary annual bonus
- 33 days’ paid holiday, inclusive of bank holidays and an annual holiday buying scheme, with 5 additional days awarded for long service
- A generous pension scheme - employer contributions between 5% and 11% depending on how much you save
- Various benefits to support your health and wellbeing including a Healthcare Cash Plan, an Employee Assistance Programme, a Wellbeing platform and a Gym benefit that you can share with your family and friends
- Enhanced Family Leave including 18 weeks full pay for birthing parents and 4 weeks for non-birthing parents
- Lots of other great benefits including an annual ShareSave scheme, Employee Life Assurance, a discounts portal and more!
About Unite Students:
Founded in 1991, Unite Students is a FTSE 100 business and the UK’s largest provider of purpose-built student accommodation. We are driven by our values, culture, and a commitment to develop diverse and inclusive teams, filled with positive energy and new ideas.
We are proud to be an employer that embraces individuality, and we are passionate about building inclusive teams. We focus on creating a collaborative culture where you can be you, where your voice is heard, and where you can truly belong. We take great pride in being rated Gold Investors in People and are constantly striving to provide the highest standard of learning and development opportunities and professional pathways for our people.
As part of our commitment to safeguarding our students, all new employees in this position will be required to undertake a basic criminal record check prior to commencing employment. The cost of this check will be incurred by Unite Students. Any offer of employment will be subject to a satisfactory criminal record check result.
If this position sounds exciting to you, we would love to receive your application!
Student Experience Team Member employer: Unite Students
Contact Detail:
Unite Students Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Student Experience Team Member
✨Tip Number 1
Familiarise yourself with the values and culture of Unite Students. Understanding their commitment to inclusion and community will help you connect with the team during interviews and demonstrate that you share their passion for creating a welcoming environment.
✨Tip Number 2
Prepare to showcase your communication skills. Since the role involves interacting with students, think of examples from your past experiences where you've successfully engaged with others, resolved issues, or organised events. This will highlight your suitability for the position.
✨Tip Number 3
Think about how you can contribute to the student experience. Consider ideas for events or activities that could enhance student life at Unite Students. Sharing these ideas during your interview can set you apart as someone who is proactive and invested in the role.
✨Tip Number 4
Be ready to discuss your time management and organisational skills. Since the job requires juggling various tasks, prepare specific examples of how you've effectively managed your time in previous roles or projects, ensuring you can demonstrate your ability to handle the varied responsibilities of this position.
We think you need these skills to ace Student Experience Team Member
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Student Experience Team Member position. Tailor your application to highlight how your skills and experiences align with these expectations.
Craft a Personal Statement: Write a personal statement that reflects your passion for enhancing student experiences. Use specific examples from your past experiences that demonstrate your communication skills, organisational abilities, and positive attitude.
Highlight Relevant Skills: Make sure to emphasise your excellent communication skills and time management abilities in your CV. Provide examples of situations where you successfully interacted with others or managed multiple tasks effectively.
Proofread Your Application: Before submitting your application, proofread it thoroughly to eliminate any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at Unite Students
✨Show Your Warmth
As a Student Experience Team Member, you'll be interacting with students regularly. Make sure to convey your caring and warm personality during the interview. Share examples of how you've positively impacted others in previous roles.
✨Communicate Clearly
Excellent communication is key for this role. Practice articulating your thoughts clearly and confidently. You might want to prepare answers to common questions about how you would handle student inquiries or concerns.
✨Demonstrate Organisational Skills
Time management and organisation are crucial for planning events and conducting inspections. Be ready to discuss how you prioritise tasks and manage your time effectively in a busy environment.
✨Embrace the Company Culture
Unite Students values individuality and inclusion. Research their culture and think about how your personal values align with theirs. Be prepared to discuss how you can contribute to a positive team environment.
