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- Tasks: Ensure safety for students and staff while providing excellent customer service during night shifts.
- Company: Unite Students is the UK's largest provider of purpose-built student accommodation, supporting over 70,000 students.
- Benefits: Enjoy 33 days paid holiday, a generous pension scheme, and various health and wellbeing perks.
- Why this job: Make a real impact in a friendly team, enriching lives with meaningful interactions every night.
- Qualifications: Excellent communication skills, calm under pressure, and a passion for creating a safe environment.
- Other info: Join a diverse and inclusive culture that values individuality and professional development.
The predicted salary is between 20000 - 30000 £ per year.
Job Description
Safety Team Member (Nights)
Location:Manchester
Hours and Rota: 34 hours per week. Safety Team Members work 4 night shifts out of 7 between the hours of 10pm and 7am. Shift pattern variations may apply.
Salary: £25,003.20 per annum (depending on experience), plus bonus and benefits.
The role
Join uS and be part of our friendly team. Your top priorities will be ensuring the safety of our students and employees, whilst delivering excellent customer service. From responding to emergencies, handling disputes and making our students feel at home, no two nights will be the same! As a Safety Team Member you will have the opportunity to make a real impact at work, enriching lives with meaningful interactions.
What you`ll be doing as a Safety Team Member:
- Patrolling multiple properties to keep our students and employees safe
- Acting as the first response to incidents and emergencies
- Helping students who are locked out of their rooms
- Providing outstanding customer service to our students
- Reporting on incidents electronically
What we`re looking for in you:
- Excellent communication and listening skills
- Calm under pressure, approachable and fair
- Confident working alone and comfortable working as part of a team
- Most importantly, as a Safety Team Member you`ll share our values and passion for creating a Home for Success
What You`ll Get in Return
- A discretionary annual bonus so you can share in the company`s success
- 33 days` paid holiday, inclusive of bank holidays and an annual holiday buying scheme, with 5 additional days awarded for long service
- A generous pension scheme – employer contributions between 5% and 11% depending on how much you save
- Various benefits to support your health and wellbeing including a Healthcare Cash Plan, an Employee Assistance Programme, a Wellbeing platform and a Gym benefit that you can share with your family and friends
- Enhanced Family Leave including 18 weeks full pay for birthing parents and 4 weeks for non-birthing parents
- Lots of other great benefits including an annual ShareSave scheme, Employee Life Assurance, a discounts portal and more!
About Unite Students
Founded in 1991, Unite Students is a FTSE 100 business and the UK`s largest provider of purpose-built student accommodation. You can find us in 23 leading university towns and cities, with over 70,000 students calling US home! We are driven by our values, culture, and a commitment to develop diverse and inclusive teams, filled with positive energy and new ideas.
Instinctive inclusion. We know that to create and maintain a happy healthy organisation, we have to work hard to ensure inclusion isn`t just what we do but who we are.
People make Unite Students. Employees, students, and neighbours all contribute to building environments where we can all thrive.
Room for Everyone
We`re proud to be an employer that embraces individuality, and we`re passionate about building inclusive teams. We focus on creating a collaborative culture where you can be you, where your voice is heard, and where you can truly belong. We take great pride in being rated Gold Investors in People and are constantly striving to provide the highest standard of learning and development opportunities and professional pathways for our people. Building a home for success, for both our employees and students, requires exceptional people with a passion for creating room for everyone, doing what`s right, keeping US safe, and raising the bar. Join us as we build better experiences for students that live with us.
We are US.
As part of our commitment to safeguarding our students, all new employees in this position will be required to undertake a basic criminal record check prior to commencing employment. The cost of this check will be incurred by Unite Students. Any offer of employment will be subject to a satisfactory criminal record check result.
If this position sounds exciting to you, we would love to receive your application!
Safety Team Member Nights employer: Unite Students
Contact Detail:
Unite Students Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Safety Team Member Nights
✨Tip Number 1
Familiarise yourself with the specific safety protocols and emergency procedures relevant to student accommodation. This knowledge will not only help you during the interview but also demonstrate your commitment to ensuring a safe environment.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've handled difficult situations in the past. Being able to communicate effectively and remain calm under pressure is crucial for this role.
✨Tip Number 3
Research Unite Students' values and culture thoroughly. Understanding their commitment to inclusion and community will allow you to align your responses during the interview, showing that you share their passion for creating a supportive environment.
✨Tip Number 4
Network with current or former employees if possible. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview.
We think you need these skills to ace Safety Team Member Nights
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the role of a Safety Team Member. Emphasise your communication skills, ability to work under pressure, and any previous customer service experience.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for ensuring safety and providing excellent customer service. Mention specific examples from your past experiences that demonstrate your suitability for the role.
Highlight Relevant Skills: In your application, clearly outline your skills that match the job description, such as conflict resolution, teamwork, and your ability to remain calm in emergencies. Use bullet points for clarity.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism.
How to prepare for a job interview at Unite Students
✨Show Your Communication Skills
As a Safety Team Member, excellent communication is key. Be prepared to demonstrate your ability to listen and respond effectively during the interview. Share examples of how you've successfully communicated in past roles, especially in high-pressure situations.
✨Demonstrate Calmness Under Pressure
The role involves responding to emergencies and handling disputes. Think of scenarios where you remained calm and collected in stressful situations. Discuss these experiences to show that you can handle the demands of the job.
✨Highlight Your Customer Service Experience
Outstanding customer service is a priority for this role. Prepare to discuss your previous experiences in customer-facing positions. Emphasise how you made customers feel valued and safe, as this aligns with the company's values.
✨Embrace the Company Values
Unite Students is passionate about creating a home for success. Familiarise yourself with their values and culture, and be ready to explain how your personal values align with theirs. This will show your genuine interest in being part of their team.
