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- Tasks: Ensure safety for students and staff while providing excellent customer service during night shifts.
- Company: Join Unite Students, the UK's largest provider of student accommodation with a commitment to inclusion.
- Benefits: Enjoy 25 days paid holiday, a generous pension scheme, and various health and wellbeing perks.
- Why this job: Make a real impact in students' lives while working in a supportive and inclusive environment.
- Qualifications: Strong communication skills, calm under pressure, and a passion for creating a safe community.
- Other info: This role requires a basic criminal record check before starting.
The predicted salary is between 31254 - 33152 £ per year.
Job Description
Safety Team Member (Nights)
Location:Edinburgh
Hours and, Rota: 42.5 hours per week. Safety Team Members work 5 night shifts out of 7 between the hours of 10/10.30pm and 7/7.30am. Shift pattern variations may apply.
Salary: £31,254 – £33,152 per annum (depending on experience), plus bonus and benefits.
The role
Join uS and be part of our friendly team. Your top priorities will be ensuring the safety of our students and employees, whilst delivering excellent customer service. From responding to emergencies, handling disputes and making our students feel at home, no two nights will be the same! As a Safety Team Member you will have the opportunity to make a real impact at work, enriching lives with meaningful interactions.
What you`ll be doing as a Safety Team Member:
- Patrolling multiple properties to keep our students and employees safe
- Acting as the first response to incidents and emergencies
- Helping students who are locked out of their rooms
- Providing outstanding customer service to our students
- Reporting on incidents electronically
What we`re looking for in you:
- Excellent communication and listening skills
- Calm under pressure, approachable and fair
- Confident working alone and comfortable working as part of a team
- Most importantly, as a Safety Team Member you`ll share our values and passion for creating a Home for Success
What You`ll Get in Return
- A discretionary annual bonus so you can share in the company`s success
- 25 days` paid holiday and an annual holiday buying scheme, with 5 additional days awarded for long service
- A generous pension scheme – employer contributions between 5% and 11% depending on how much you save
- Various benefits to support your health and wellbeing including a Healthcare Cash Plan, an Employee Assistance Programme, a Wellbeing platform and a Gym benefit that you can share with your family and friends
- Enhanced Family Leave including 18 weeks full pay for birthing parents and 4 weeks for non-birthing parents
- Lots of other great benefits including an annual ShareSave scheme, Employee Life Assurance, a discounts portal and more!
About Unite Students
Founded in 1991, Unite Students is a FTSE 100 business and the UK`s largest provider of purpose-built student accommodation. You can find us in 23 leading university towns and cities, with over 70,000 students calling US home! We are driven by our values, culture, and a commitment to develop diverse and inclusive teams, filled with positive energy and new ideas.
Instinctive inclusion. We know that to create and maintain a happy healthy organisation, we have to work hard to ensure inclusion isn`t just what we do but who we are.
People make Unite Students. Employees, students, and neighbours all contribute to building environments where we can all thrive.
Room for Everyone
We`re proud to be an employer that embraces individuality, and we`re passionate about building inclusive teams. We focus on creating a collaborative culture where you can be you, where your voice is heard, and where you can truly belong. We take great pride in being rated Gold Investors in People and are constantly striving to provide the highest standard of learning and development opportunities and professional pathways for our people. Building a home for success, for both our employees and students, requires exceptional people with a passion for creating room for everyone, doing what`s right, keeping US safe, and raising the bar. Join us as we build better experiences for students that live with us.
We are US.
As part of our commitment to safeguarding our students, all new employees in this position will be required to undertake a basic criminal record check prior to commencing employment. The cost of this check will be incurred by Unite Students. Any offer of employment will be subject to a satisfactory criminal record check result.
If this position sounds exciting to you, we would love to receive your application!
Safety Team Member Nights employer: Unite Students
Contact Detail:
Unite Students Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Safety Team Member Nights
✨Tip Number 1
Familiarize yourself with the specific safety protocols and emergency procedures relevant to student accommodation. This knowledge will not only help you during the interview but also demonstrate your commitment to ensuring a safe environment.
✨Tip Number 2
Highlight any previous experience in customer service or safety roles during your conversations. Being able to share real-life examples of how you've handled emergencies or provided excellent service can set you apart from other candidates.
✨Tip Number 3
Showcase your communication skills by practicing how you would respond to various scenarios that may arise during your shifts. Being calm under pressure and approachable is key, so think about how you would convey this in your interactions.
✨Tip Number 4
Research Unite Students' values and culture thoroughly. Understanding their commitment to inclusion and community will allow you to align your responses with their mission, making you a more attractive candidate for the role.
We think you need these skills to ace Safety Team Member Nights
Some tips for your application 🫡
Understand the Role: Make sure you fully understand the responsibilities of a Safety Team Member. Highlight your ability to ensure safety, provide excellent customer service, and respond effectively to emergencies in your application.
Tailor Your CV: Customize your CV to reflect relevant experience and skills that align with the job description. Emphasize your communication skills, ability to work under pressure, and any previous roles that involved safety or customer service.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for creating a safe environment for students. Mention specific examples from your past experiences that demonstrate your approachability and teamwork.
Highlight Your Values: In your application, express how your personal values align with those of Unite Students. Show that you are committed to inclusion, safety, and creating a positive atmosphere for students.
How to prepare for a job interview at Unite Students
✨Show Your Commitment to Safety
Make sure to express your understanding of the importance of safety in the role. Share any relevant experiences where you ensured safety or handled emergencies effectively.
✨Demonstrate Excellent Communication Skills
Since communication is key in this role, prepare examples that showcase your ability to listen and respond to others. Highlight situations where you successfully resolved disputes or helped someone in need.
✨Emphasize Teamwork and Independence
Talk about your ability to work both independently and as part of a team. Provide examples of how you've balanced these two aspects in previous roles, especially in high-pressure situations.
✨Align with Company Values
Familiarize yourself with Unite Students' values and culture. Be ready to discuss how your personal values align with theirs, particularly regarding inclusivity and creating a supportive environment for students.
