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- Tasks: Join our team to tackle maintenance tasks like plumbing, electrical changes, and health and safety calls.
- Company: Unite Students is the UK's largest provider of student accommodation, supporting over 70,000 students.
- Benefits: Enjoy 25 days holiday, a bonus scheme, and health perks including gym benefits and a healthcare cash plan.
- Why this job: Be part of a vibrant culture focused on inclusion, teamwork, and making a real impact on student lives.
- Qualifications: A full UK driving license and experience in general maintenance or customer service are essential.
- Other info: This role requires a basic criminal record check for safeguarding our students.
The predicted salary is between 25700 - 28586 £ per year.
Facilities Team Member
Location: Leeds
Hours and Rota: 37.5 hours per week. The role will be expected to work an 8 hour shift between 8am and 8pm Monday - Sunday.
Salary: £25,699 - £28,586 per annum (depending on experience), plus bonus and benefits
Essential: A full driving license valid for driving in the UK
What you`ll be doing as a Facilities Team Member:
- Resolving a variety of general maintenance issues and problems including basic plastering, window and door repairs, completing like-for-like electrical changes and basic plumbing
- Responding to any Health and Safety related calls
- Completing planned inspections and rectifying any remedial works
- Logging any maintenance issues and follow up accordingly
What we`re looking for in you:
- The student experience is at the forefront of everything we do, so you`ll be passionate about delivering top customer service
- You`ll have experience working within general maintenance, basic plumbing and electrical skills desirable
- You`ll have experience within a customer facing role
What You`ll Get in Return:
- A discretionary annual bonus so you can share in the company`s success
- 25 days` paid holiday and an annual holiday buying scheme, with 5 additional days awarded for long service
- A generous pension scheme - employer contributions between 5% and 11% depending on how much you save
- Various benefits to support your health and wellbeing including a Healthcare Cash Plan, an Employee Assistance Programme, a Wellbeing platform and a Gym benefit that you can share with your family and friends
- Enhanced Family Leave including 18 weeks full pay for birthing parents and 4 weeks for non-birthing parents
- Lots of other great benefits including an annual ShareSave scheme, Employee Life Assurance, a discounts portal and more!
As part of our commitment to safeguarding our students, all new employees in this position will be required to undertake a basic criminal record check prior to commencing employment. The cost of this check will be incurred by Unite Students. Any offer of employment will be subject to a satisfactory criminal record check result.
If this position sounds exciting to you, we would love to receive your application!
Maintenance Team Member employer: Unite Students
Contact Detail:
Unite Students Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Maintenance Team Member
✨Tip Number 1
Familiarise yourself with the specific maintenance tasks mentioned in the job description, such as basic plumbing and electrical work. Being able to discuss your hands-on experience with these tasks during an interview will show that you're well-prepared and knowledgeable.
✨Tip Number 2
Highlight any previous customer service experience you have, especially in a maintenance context. This role values top-notch customer service, so be ready to share examples of how you've successfully interacted with customers in the past.
✨Tip Number 3
Research Unite Students and their commitment to inclusion and employee development. Being able to articulate how your values align with theirs can set you apart from other candidates and demonstrate your genuine interest in the company culture.
✨Tip Number 4
Prepare questions about the role and the team dynamics during your interview. Asking insightful questions shows your enthusiasm for the position and helps you gauge if it's the right fit for you.
We think you need these skills to ace Maintenance Team Member
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Maintenance Team Member position. Highlight key skills such as general maintenance, plumbing, and customer service experience in your application.
Tailor Your CV: Customise your CV to reflect relevant experience in maintenance and customer-facing roles. Use specific examples that demonstrate your skills in basic repairs, health and safety, and problem-solving.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for delivering excellent customer service and your commitment to maintaining a safe environment. Mention your driving licence and any relevant qualifications or experiences that align with the job.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at Unite Students
✨Show Your Maintenance Skills
Be prepared to discuss your experience with general maintenance tasks, such as basic plumbing and electrical work. Highlight specific examples where you've successfully resolved issues in previous roles.
✨Emphasise Customer Service
Since the role involves customer interaction, demonstrate your passion for delivering excellent service. Share anecdotes that showcase your ability to handle customer queries or complaints effectively.
✨Understand Health and Safety Protocols
Familiarise yourself with health and safety regulations relevant to maintenance work. Be ready to discuss how you prioritise safety in your tasks and any past experiences where you ensured a safe environment.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, team dynamics, and expectations for the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
