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- Tasks: Join our team to tackle maintenance tasks like plumbing, electrical changes, and health and safety calls.
- Company: Unite Students is the UK's largest provider of student accommodation, supporting over 70,000 students.
- Benefits: Enjoy 25 days holiday, a bonus scheme, and health perks including gym benefits and a healthcare cash plan.
- Why this job: Be part of a vibrant culture focused on inclusion, teamwork, and making a real impact on student lives.
- Qualifications: A full UK driving license and experience in general maintenance or customer service are essential.
- Other info: This role requires a basic criminal record check for safeguarding our students.
The predicted salary is between 25700 - 28586 £ per year.
Location: Leeds
Hours and Rota: 37.5 hours per week. The role will be expected to work an 8 hour shift between 8am and 8pm Monday - Sunday.
Salary: £25,699 - £28,586 per annum (depending on experience), plus bonus and benefits
Essential: A full driving license valid for driving in the UK
What you`ll be doing as a Facilities Team Member:
- Resolving a variety of general maintenance issues and problems including basic plastering, window and door repairs, completing like-for-like electrical changes and basic plumbing
- Responding to any Health and Safety related calls
- Completing planned inspections and rectifying any remedial works
- Logging any maintenance issues and follow up accordingly
What we`re looking for in you:
- The student experience is at the forefront of everything we do, so you`ll be passionate about delivering top customer service
- You`ll have experience working within general maintenance, basic plumbing and electrical skills desirable
- You`ll have experience within a customer facing role
What You`ll Get in Return:
- A discretionary annual bonus so you can share in the company`s success
- 25 days` paid holiday and an annual holiday buying scheme, with 5 additional days awarded for long service
- A generous pension scheme - employer contributions between 5% and 11% depending on how much you save
- Various benefits to support your health and wellbeing including a Healthcare Cash Plan, an Employee Assistance Programme, a Wellbeing platform and a Gym benefit that you can share with your family and friends
- Enhanced Family Leave including 18 weeks full pay for birthing parents and 4 weeks for non-birthing parents
- Lots of other great benefits including an annual ShareSave scheme, Employee Life Assurance, a discounts portal and more!
As part of our commitment to safeguarding our students, all new employees in this position will be required to undertake a basic criminal record check prior to commencing employment. The cost of this check will be incurred by Unite Students. Any offer of employment will be subject to a satisfactory criminal record check result.
If this position sounds exciting to you, we would love to receive your application!
Contact Detail:
Unite Students Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Maintenance Team Member
✨Tip Number 1
Familiarise yourself with the specific maintenance tasks mentioned in the job description, such as basic plumbing and electrical skills. Being able to discuss your hands-on experience with these tasks during the interview will show that you're well-prepared and knowledgeable.
✨Tip Number 2
Highlight any previous customer service experience you have, especially in a maintenance context. Since the role involves interacting with students, demonstrating your ability to provide excellent customer service can set you apart from other candidates.
✨Tip Number 3
Research Unite Students and their values before your interview. Understanding their commitment to inclusion and student experience will allow you to align your answers with their culture, showing that you’re a good fit for the team.
✨Tip Number 4
Prepare questions to ask during your interview that reflect your interest in the role and the company. Inquiring about their maintenance processes or how they support employee development can demonstrate your enthusiasm and proactive attitude.
We think you need these skills to ace Maintenance Team Member
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in general maintenance, plumbing, and electrical skills. Use specific examples that demonstrate your ability to resolve maintenance issues and provide excellent customer service.
Craft a Strong Cover Letter: Write a cover letter that reflects your passion for delivering top customer service and your commitment to creating inclusive environments. Mention your experience in customer-facing roles and how it aligns with the values of Unite Students.
Highlight Relevant Skills: In your application, emphasise your practical skills such as basic plastering, window and door repairs, and any health and safety training you have completed. This will show that you are well-prepared for the responsibilities of the role.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a maintenance role.
How to prepare for a job interview at Unite Students
✨Show Your Maintenance Skills
Be prepared to discuss your experience with general maintenance tasks, such as basic plumbing and electrical work. Bring examples of past projects or issues you've resolved to demonstrate your hands-on skills.
✨Emphasise Customer Service
Since the role involves interacting with students, highlight your customer service experience. Share specific instances where you provided excellent service or resolved conflicts effectively.
✨Understand Health and Safety Protocols
Familiarise yourself with basic health and safety regulations relevant to maintenance work. Be ready to discuss how you would handle health and safety calls and ensure a safe environment for students.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, team dynamics, and expectations for the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
