At a Glance
- Tasks: Join our facilities team to maintain safe and welcoming living spaces for students.
- Company: Be part of a vibrant community-focused organisation dedicated to student wellbeing.
- Benefits: Enjoy a competitive salary, performance bonuses, generous leave, and health benefits.
- Other info: Dynamic role with opportunities for personal growth and community engagement.
- Why this job: Make a real difference in students' lives while developing your maintenance skills.
- Qualifications: Must have a valid UK driving license and basic maintenance skills.
The predicted salary is between 26750 - 26750 £ per year.
Join our facilities team and play a vital role in maintaining safe, clean, and welcoming living spaces where your skills keep our student community thriving every day.
Location: Loughborough
Contract Type: Permanent
Working Hours: 37.5 hours per week, 5 days out of 7 between 8am and 8pm. Weekends on a rota basis and on call.
Salary: Starting from £26,750 + bonus + benefits
Essential: A full UK driving license
Responsibilities:
- Perform General Maintenance Tasks: Carry out basic joinery, plastering, plumbing, electrical repairs, and reactive maintenance to ensure buildings are safe, secure, and well‑maintained.
- Ensure Health and Safety Compliance: Maintain a safe environment by completing monitoring, responding promptly to safety‑related calls, and adhering to all relevant policies and procedures.
- Deliver Excellent Customer Service: Connect with students and colleagues, respond to maintenance requests and student feedback, and provide support with a positive and approachable attitude.
- Use Digital Tools and Procedures: Log maintenance issues accurately using PDA apps and complete planned inspections, reporting any remedial work to the appropriate engineer.
Qualifications:
- Hold a valid UK driver’s license – essential for travelling between sites.
- Basic technical maintenance skills – including joinery, plastering, basic domestic plumbing, and completing like‑for‑like electrical changes with attention to safety and proper documentation.
- Knowledge and adherence to Health and Safety legislation – ensuring a safe working environment and compliance with legal standards.
- Experience in general maintenance and customer‑facing roles – demonstrating the ability to work effectively while delivering top customer service.
- Strong problem‑solving and communication skills – capable of addressing maintenance issues efficiently and interacting professionally with stakeholders and colleagues.
Benefits:
- A performance‑related bonus paid twice a year.
- 25 days annual leave plus bank holidays, with the option to buy up to 5 extra days and earn up to 5 additional days for long service (FTE equivalent).
- A generous pension scheme where contributions range from 4% to 11% depending on how much you save.
- Life assurance worth 4 times your salary.
- Share‑save scheme giving you access to purchase Unite Students shares at a discounted rate.
- Enhanced Family Leave – including 18 weeks full pay for birthing parents and 4 weeks for non‑birthing parents.
- Medicash (Health Cash Plan) – access to claim back the cost of routine medical care, such as dental, optical, physio, etc.
- An Employee Assistance Programme (EAP) to ensure you are supported when needed.
- Free volunteering day per year to make a difference.
- Access to an online platform offering a range of retail and hospitality services at a discounted premium.
- Optional 20% student rent discount at all direct‑let properties for children, siblings, or any student you depend on.
Facilities Team Member in Loughborough employer: Unite Students
Join our dynamic facilities team in Loughborough, where your contributions directly enhance the living experience of our vibrant student community. We pride ourselves on fostering a supportive work culture that prioritises employee growth, offering generous benefits such as a performance-related bonus, extensive annual leave, and a robust pension scheme. With opportunities for professional development and a commitment to health and safety, we ensure that our team members thrive both personally and professionally in a rewarding environment.
StudySmarter Expert Advice🤫
We think this is how you could land Facilities Team Member in Loughborough
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website to see what they're all about. This will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills in maintenance and customer service can make a difference in their student community.
✨Tip Number 3
Be ready to showcase your skills! Bring along examples of past maintenance work or any relevant certifications. This will demonstrate your hands-on experience and commitment to health and safety compliance.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Facilities Team Member in Loughborough
Some tips for your application 🫡
Show Off Your Skills:When you're filling out your application, make sure to highlight your maintenance skills. Whether it's joinery, plumbing, or electrical work, we want to see how your experience can keep our spaces safe and welcoming.
Be Personable:Remember, this role is all about connecting with students and colleagues. Use your application to showcase your customer service skills and how you approach problem-solving with a positive attitude.
Follow the Guidelines:Make sure you read through the job description carefully and tailor your application to match. We love it when candidates show they understand what we're looking for and how they fit into our team.
Apply Through Our Website:Don't forget to submit your application through our website! It’s the best way for us to receive your details and get you in the running for this exciting opportunity.
How to prepare for a job interview at Unite Students
✨Know Your Maintenance Skills
Make sure you brush up on your basic maintenance skills like joinery, plumbing, and electrical repairs. Be ready to discuss specific examples of how you've tackled these tasks in the past, as this will show your practical experience and problem-solving abilities.
✨Health and Safety First
Familiarise yourself with health and safety legislation relevant to facilities management. During the interview, be prepared to talk about how you ensure compliance and maintain a safe environment, as this is crucial for the role.
✨Customer Service is Key
Since you'll be interacting with students and colleagues, highlight your customer service experience. Share stories that demonstrate your positive attitude and ability to respond effectively to feedback or maintenance requests.
✨Get Tech-Savvy
Understand the digital tools and procedures used in facilities management, especially logging maintenance issues. Mention any experience you have with PDA apps or similar technology, as this will show you're ready to hit the ground running.
