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- Tasks: Ensure student safety, provide excellent customer service, and respond to emergencies during night shifts.
- Company: Join a friendly team at Unite Students, committed to creating inclusive environments.
- Benefits: Competitive salary, generous holiday, health benefits, and a bonus scheme.
- Why this job: Make a real impact on students' lives while working in a dynamic night environment.
- Qualifications: Strong communication skills, calm under pressure, and a passion for safety.
- Other info: Opportunities for personal growth and a commitment to inclusion and diversity.
The predicted salary is between 27982 - 28100 £ per year.
As a Student Safety Team Member you will work 4 night shifts out of 7, between 10:00pm and 07:00am. Shift pattern variations may apply. Join us and be part of our friendly team. Your top priorities will be ensuring the safety of our students and employees, whilst delivering excellent customer service. From responding to emergencies, handling disputes and making our students feel at home, no two nights will be the same! As a Night Team Member you will have the opportunity to make a real impact at work, enriching lives with meaningful interactions.
What you’ll be doing as a Night Team Member:
- Building walks - Perform checks and inspections throughout the property
- Acting as the first response to incidents and emergencies
- Serve as the primary point of contact for residents and guests, offering exceptional service and support
- Helping students who are locked out of their rooms
- Reporting on incidents electronically
- Assist with checking flats for hygiene and cleanliness as needed, ensuring residents enjoy a safe and comfortable living environment
- Manage property bin stores, ensuring cleanliness and timely collection by contractors
- Completing ad-hoc maintenance and housekeeping duties
We know that to create and maintain a happy healthy organisation, we have to work hard to ensure inclusion isn’t just what we do but who we are.
People & Culture
People make Unite Students. Employees, students, and neighbours all contribute to building environments where we can all thrive.
Room for Everyone
We’re proud to be an employer that embraces individuality, and we’re passionate about building inclusive teams. We focus on creating a collaborative culture where you can be you, where your voice is heard, and where you can truly belong. We take great pride in being rated Gold Investors in People and are constantly striving to provide the highest standard of learning and development opportunities and professional pathways for our people.
Building a home for success, for both our employees and students, requires exceptional people with a passion for creating room for everyone, doing what’s right, keeping us safe, and raising the bar. Join us as we build better experiences for students that live with us.
As part of our commitment to safeguarding our students, all new employees in this position will be required to undertake a basic criminal record check prior to commencing employment. The cost of this check will be incurred by Unite Students. Any offer of employment will be subject to a satisfactory criminal record check result.
Qualifications
- Excellent communication and listening skills
- Calm under pressure, approachable and fair
- Ability to manage multiple tasks efficiently while maintaining attention to detail
- Knowledge of Health & Safety and Fire Safety procedures desirable
- Confident working alone and a team player who works closely with colleagues across teams to deliver top quality service
- Most importantly, as a Night Team Member you’ll share our values and passion for creating a Home for Success
Benefits
- Salary: £27,982 - £28,099 (depending on experience), plus bonus and benefits
- A discretionary annual bonus so you can share in the company’s success
- 25 days paid holiday and an annual holiday buying scheme, with 5 additional days awarded for long service
- A generous pension scheme employer contributions between 5% and 11% depending on how much you save
- Various benefits to support your health and wellbeing including a Healthcare Cash Plan, an Employee Assistance Programme, a Wellbeing platform and a Gym benefit that you can share with your family and friends
- Enhanced Family Leave including 18 weeks full pay for birthing parents and 4 weeks for non-birthing parents
- Lots of other great benefits including an annual ShareSave scheme, Employee Life Assurance, a discounts portal and more!
Night Team Member in Ilford employer: Unite Students
Contact Detail:
Unite Students Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Team Member in Ilford
✨Tip Number 1
Network like a pro! Reach out to current or former Night Team Members on LinkedIn or other platforms. Ask them about their experiences and any tips they might have for acing the interview.
✨Tip Number 2
Prepare for situational questions! Think about how you would handle emergencies or disputes, as these are key parts of the role. Practising your responses can help you feel more confident during the interview.
✨Tip Number 3
Show your passion for student safety! During your interview, share examples of how you've contributed to a safe environment in previous roles. This will demonstrate that you truly care about the well-being of others.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our friendly team at Unite Students.
We think you need these skills to ace Night Team Member in Ilford
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We want to see that you genuinely care about creating a safe and welcoming environment for our students.
Tailor Your Application: Make sure to customise your application to highlight your relevant skills and experiences. Mention any previous roles where you've had to manage emergencies or provide excellent customer service, as these are key for us!
Be Clear and Concise: Keep your writing straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your application is easy to read. This will help us understand your qualifications better!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the Night Team Member position. We can’t wait to hear from you!
How to prepare for a job interview at Unite Students
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand what being a Night Team Member entails. Familiarise yourself with the responsibilities like responding to emergencies and ensuring student safety. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
As a Night Team Member, excellent communication is key. Prepare examples of how you've effectively communicated in past roles, especially in high-pressure situations. This will demonstrate your ability to handle disputes and provide exceptional service to residents and guests.
✨Demonstrate Your Problem-Solving Abilities
Think of scenarios where you've had to think on your feet or manage multiple tasks at once. Be ready to discuss these experiences during the interview, as they highlight your capability to handle the unpredictable nature of night shifts and emergencies.
✨Emphasise Your Team Spirit
While the role involves working alone at times, being a team player is crucial. Share examples of how you've collaborated with colleagues in the past to create a positive environment. This aligns with the company's values of inclusion and teamwork, making you a more attractive candidate.