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- Tasks: Join our team to keep student accommodation clean and welcoming while providing excellent customer service.
- Company: Unite Students is the UK's largest provider of purpose-built student accommodation, supporting over 70,000 students.
- Benefits: Enjoy a bonus, 33 days paid holiday, a generous pension scheme, and health and wellbeing perks.
- Why this job: Be part of a fun, friendly team that values inclusion and offers opportunities for personal growth.
- Qualifications: Attention to detail, a positive attitude, and a willingness to engage with students are essential.
- Other info: This role requires a basic criminal record check before starting.
The predicted salary is between 9828 - 10206 £ per year.
City: Swindon
Hours and Rota: 15hrs per week working 5hrs per day, Fri, Sat & Mon
Salary: £9,828 - £10,206 per annum (depending on experience), plus bonus and benefits
The Role: As a Housekeeper you will be working in our student accommodation, providing an outstanding experience for our students by delivering high quality cleaning and excellent customer service. You will play a key part in a fun and friendly team to make sure our students always feel at home.
What You’ll Be Doing:
- Keeping communal spaces including entrances, common rooms, hallways and outdoor areas clean and tidy on a daily basis
- Providing a warm and accommodating service for our customers
- Logging maintenance issues to help keep our properties safe and secure
What We’re Looking for in You:
- You’ll have great attention to detail and will take pride in delivering high quality cleaning and customer service
- You’ll be hardworking and willing to get stuck in - some students are cleaner than others!
- You’ll be a friendly face around the property, happy to chat to our students and answer their questions
- A positive attitude and able to work as part of a team
What You’ll Get in Return:
- A discretionary annual bonus so you can share in the company’s success
- 33 days’ paid holiday, inclusive of bank holidays and an annual holiday buying scheme, with 5 additional days awarded for long service
- A generous pension scheme - employer contributions between 5% and 11% depending on how much you save
- Various benefits to support your health and wellbeing including a Healthcare Cash Plan, an Employee Assistance Programme, a Wellbeing platform and a Gym benefit that you can share with your family and friends
- Enhanced Family Leave including 18 weeks full pay for birthing parents and 4 weeks for non-birthing parents
- Lots of other great benefits including an annual ShareSave scheme, Employee Life Assurance, a discounts portal and more!
As part of our commitment to safeguarding our students, all new employees in this position will be required to undertake a basic criminal record check prior to commencing employment. The cost of this check will be incurred by Unite Students. Any offer of employment will be subject to a satisfactory criminal record check result.
If this position sounds exciting to you, we would love to receive your application!
Housekeeping Team Member employer: Unite Students
Contact Detail:
Unite Students Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeping Team Member
✨Tip Number 1
Familiarise yourself with the specific needs of student accommodation. Understanding the unique environment and challenges of cleaning in a student setting can help you stand out during your interview.
✨Tip Number 2
Showcase your customer service skills. Since you'll be interacting with students, demonstrating your ability to provide a warm and friendly service will be crucial. Think of examples where you've excelled in customer service.
✨Tip Number 3
Emphasise your teamwork abilities. The role requires working closely with others, so be prepared to discuss how you contribute positively to a team environment and handle any challenges that arise.
✨Tip Number 4
Prepare to discuss your attention to detail. This is key in housekeeping, so think of specific instances where your meticulousness has made a difference in your previous roles.
We think you need these skills to ace Housekeeping Team Member
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Housekeeping Team Member. Tailor your application to highlight how your skills and experiences align with what Unite Students is looking for.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous cleaning or customer service experience. Mention specific tasks you have performed that relate to maintaining cleanliness and providing excellent service.
Show Your Personality: Since the role involves interacting with students, convey your friendly and approachable nature in your application. Use a warm tone in your cover letter to reflect your positive attitude and willingness to engage with others.
Proofread Your Application: Before submitting, make sure to proofread your application for any spelling or grammatical errors. A well-presented application shows attention to detail, which is crucial for this role.
How to prepare for a job interview at Unite Students
✨Show Your Attention to Detail
As a Housekeeping Team Member, attention to detail is crucial. Be prepared to discuss specific examples of how you've maintained cleanliness and organisation in previous roles, highlighting your commitment to high standards.
✨Demonstrate Your Customer Service Skills
This role involves interacting with students, so showcasing your customer service experience is key. Share stories that illustrate your ability to engage positively with customers and resolve any issues they may have.
✨Emphasise Teamwork
Working as part of a team is essential in this position. Be ready to talk about your experiences working collaboratively with others, and how you contribute to a positive team environment.
✨Bring a Positive Attitude
A friendly and approachable demeanour is important for this role. Make sure to convey your enthusiasm for the job and your willingness to help create a welcoming atmosphere for students during the interview.