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For Companies At a Glance
- Tasks: Join our team to keep student accommodation clean and welcoming.
- Company: Unite Students is the UK's largest provider of student accommodation, supporting over 70,000 students.
- Benefits: Enjoy 33 days paid holiday, a discretionary bonus, and health benefits including gym discounts.
- Why this job: Be part of a fun team, make students feel at home, and contribute to a positive community.
- Qualifications: Attention to detail, a friendly attitude, and a willingness to work hard are essential.
- Other info: A basic criminal record check is required before starting.
The predicted salary is between 14743 - 15310 £ per year.
Housekeeping Team Member
City: Manchester South
Hours and Rota: 37.5 hours per week, working 5 days out of 7 between the hours of 7am – 10pm
Salary: £24,572 – £25,517 per annum (depending on experience), plus bonus and benefits
The Role
As a Housekeeper you will be working in our student accommodation, providing an outstanding experience for our students by delivering high quality cleaning and excellent customer service. You\’ll play a key part in a fun and friendly team to make sure our students always feel at home.
What You’ll Be Doing
- Keeping communal spaces including entrances, common rooms, hallways and outdoor areas clean and tidy on a daily basis
- Providing a warm and accommodating service for our customers
- Logging maintenance issues to help keep our properties safe and secure
What We’re Looking for in You
- You’ll have great attention to detail and will take pride in delivering high quality cleaning and customer service
- You’ll be hardworking and willing to get stuck in – some students are cleaner than others!
- You’ll be a friendly face around the property, happy to chat to our students and answer their questions
- A positive attitude and able to work as part of a team
What You’ll Get in Return
- A discretionary annual bonus so you can share in the company’s success
- 33 days paid holiday, inclusive of bank holidays and an annual holiday buying scheme, with 5 additional days awarded for long service
- A generous pension scheme – employer contributions between 5% and 11% depending on how much you save
- Various benefits to support your health and wellbeing including a Healthcare Cash Plan, an Employee Assistance Programme, a Wellbeing platform and a Gym benefit that you can share with your family and friends
- Enhanced Family Leave including 18 weeks full pay for birthing parents and 4 weeks for non-birthing parents
- Lots of other great benefits including an annual ShareSave scheme, Employee Life Assurance, a discounts portal and more!
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Contact Detail:
Unite Students Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeping Team Member
✨Tip Number 1
Familiarise yourself with the specific needs of student accommodation. Understanding the unique environment and challenges can help you demonstrate your suitability for the role during any informal discussions or interviews.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've positively interacted with customers in previous roles. This will highlight your ability to create a welcoming atmosphere for students.
✨Tip Number 3
Emphasise your teamwork experience. Since you'll be part of a friendly team, sharing stories about successful collaborations can illustrate your ability to work well with others.
✨Tip Number 4
Prepare to discuss your attention to detail. Think of specific instances where your thoroughness made a difference, as this is crucial for maintaining high cleaning standards in communal areas.
We think you need these skills to ace Housekeeping Team Member
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Housekeeping Team Member. Tailor your application to highlight how your skills and experiences align with these expectations.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in cleaning or customer service roles. Use specific examples to demonstrate your attention to detail and ability to work as part of a team.
Show Your Personality: Since this role involves interacting with students, make sure to convey your friendly and approachable nature in your application. A positive attitude can set you apart from other candidates.
Proofread Your Application: Before submitting, double-check your application for spelling and grammatical errors. A well-presented application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Unite Students
✨Show Your Attention to Detail
As a Housekeeping Team Member, attention to detail is crucial. Be prepared to discuss specific examples of how you've maintained cleanliness and organisation in previous roles, highlighting your commitment to high standards.
✨Demonstrate Your Customer Service Skills
This role involves interacting with students, so it's important to showcase your customer service abilities. Share experiences where you provided excellent service or resolved issues, emphasising your friendly and approachable nature.
✨Emphasise Teamwork
Working as part of a team is key in this position. Be ready to talk about your experience collaborating with others, how you contribute to a positive team environment, and any instances where you supported colleagues.
✨Prepare for Scenario Questions
You may be asked how you would handle specific situations, such as dealing with a messy communal area or a student complaint. Think through potential scenarios and formulate responses that demonstrate your problem-solving skills and proactive attitude.
