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- Tasks: Join our team to keep student accommodation clean and welcoming.
- Company: Unite Students is the UK's largest provider of student accommodation, supporting over 70,000 students.
- Benefits: Enjoy 33 days paid holiday, a discretionary bonus, and health benefits including gym discounts.
- Why this job: Be part of a fun team, make students feel at home, and contribute to a positive community.
- Qualifications: Attention to detail, a friendly attitude, and a willingness to work hard are essential.
- Other info: A basic criminal record check is required before starting.
The predicted salary is between 14743 - 15310 £ per year.
From spotless spaces to smiling faces your work matters, every single day.
Location: Manchester South
Contract Type: Permanent
Working Hours: 25 hours per week, working 5 days out of 7 between the hours of 7am – 6pm from Wed – Sun
Salary: £16,380 – £17,010 + bonus + benefits
As a Housekeeping Team Member, you’ll play a key part in creating a welcoming, safe, and comfortable environment where our students can thrive. You’ll work closely with colleagues in student experience and facilities, making a real impact every day. From maintaining high standards across communal areas to ensuring shared spaces are clean, well‑presented, and inviting, you’ll help deliver a positive experience that makes our accommodation feel like home.
Responsibilities
- Taking pride in the presentation of our communal and shared areas, making them places students love to live in.
- Being a friendly, supportive presence for our students and colleagues, always ready to help or signpost support when needed.
- Ensuring safety and sustainability are at the heart of how you work, keeping our properties safe, clean, and environmentally conscious.
- Taking ownership of your space and never walking past a problem without acting on it or raising it.
Your background
You don’t need to fit a box or follow a traditional path – what matters most is your mindset. We’re looking for curiosity, openness to learning, and the drive to make a difference. Whether you’re solving problems, leading change, or supporting our students day‑to‑day, it’s your attitude and approach that will help shape something bigger.
To be successful in this role, you will
- Have previous experience in housekeeping and a passion for maintaining high standards of cleanliness and presentation.
- Demonstrate great attention to detail and take pride in delivering excellent service.
- Bring a positive attitude, showing flexibility and a willingness to get involved in all aspects of the role.
- Be approachable and friendly, building positive relationships with students and colleagues.
- Thrive as part of a supportive team, contributing to a welcoming and well‑kept environment for everyone.
Why it’s great to work with US!
In this values‑led organisation, you’ll do work that makes a difference, helping to shape welcoming, vibrant communities where students can thrive. Whether this is your first step or your next one, we’ll help you build skills, confidence and a career you’re proud of.
We Believe That Everyone Thrives When They’re Able To Bring The Best Version Of Themselves To Work. So, Alongside a Competitive Salary, We’ve Built a Culture And a Reward Package To Support You In Bringing Your Full, Authentic Self To Work, Including
Benefits
- A performance‑related bonus paid twice a year for our operational teams, or annually for support functions
- 25 days annual leave plus bank holidays, with the option to buy up to 5 extra days and earn up to 5 additional days for long service (FTE equivalent)
- A generous pension scheme where contributions between 4% and 11% depending on how much you save
- Life assurance worth 4 times your salary
- Share save scheme giving you access to purchase Unite Students shares at a discounted rate
- Enhanced Family Leave – including 18 weeks full pay for birthing parents and 4 weeks for non‑birthing parents
- Medicash (Health Cash Plan) – access to claim back the cost of routine medical care, such as dental, optical, physio, etc.
- An Employee Assistance Programme (EAP) to ensure that you’re supported as much as possible when you need it
- Free volunteering day per year to make a difference!
- Access to our online platform that provides access to a range of retail and hospitality services at a discounted premium
There’s even more to enjoy – find the full benefits package on our website.
Alongside all these great benefits to support you, we also want to ensure that we’re supporting your family too. You’ll also have access to 20% student rent at any of our direct let properties for your children, siblings, their children, or any student of depends on you!
Once you’ve joined US, you’ll also gain access to an extensive suite of essential learning to get you ready to take on your day to day, as well as wider catalogue to explore and elevate yourself and your career!
If you’re expecting ordinary, then think again. We’re US, we’re different – and we’re proud of it. How far you could go? Join US and find out.
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Contact Detail:
Unite Students Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeping Team Member
✨Tip Number 1
Familiarise yourself with the specific needs of student accommodation. Understanding the unique environment and challenges can help you demonstrate your suitability for the role during any informal discussions or interviews.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've positively interacted with customers in previous roles. This will highlight your ability to create a welcoming atmosphere for students.
✨Tip Number 3
Emphasise your teamwork experience. Since you'll be part of a friendly team, sharing stories about successful collaborations can illustrate your ability to work well with others.
✨Tip Number 4
Prepare to discuss your attention to detail. Think of specific instances where your thoroughness made a difference, as this is crucial for maintaining high cleaning standards in communal areas.
We think you need these skills to ace Housekeeping Team Member
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Housekeeping Team Member. Tailor your application to highlight how your skills and experiences align with these expectations.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in cleaning or customer service roles. Use specific examples to demonstrate your attention to detail and ability to work as part of a team.
Show Your Personality: Since this role involves interacting with students, make sure to convey your friendly and approachable nature in your application. A positive attitude can set you apart from other candidates.
Proofread Your Application: Before submitting, double-check your application for spelling and grammatical errors. A well-presented application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Unite Students
✨Show Your Attention to Detail
As a Housekeeping Team Member, attention to detail is crucial. Be prepared to discuss specific examples of how you've maintained cleanliness and organisation in previous roles, highlighting your commitment to high standards.
✨Demonstrate Your Customer Service Skills
This role involves interacting with students, so it's important to showcase your customer service abilities. Share experiences where you provided excellent service or resolved issues, emphasising your friendly and approachable nature.
✨Emphasise Teamwork
Working as part of a team is key in this position. Be ready to talk about your experience collaborating with others, how you contribute to a positive team environment, and any instances where you supported colleagues.
✨Prepare for Scenario Questions
You may be asked how you would handle specific situations, such as dealing with a messy communal area or a student complaint. Think through potential scenarios and formulate responses that demonstrate your problem-solving skills and proactive attitude.