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For Companies At a Glance
- Tasks: Join our team to keep student accommodation clean and welcoming.
- Company: Unite Students is the UK's largest provider of student accommodation, supporting over 70,000 students.
- Benefits: Enjoy 33 days paid holiday, a bonus scheme, and health benefits including gym discounts.
- Why this job: Be part of a fun team that values inclusivity and creates a home for students.
- Qualifications: Attention to detail and a positive attitude are essential; no prior experience needed.
- Other info: Criminal record check required before starting; we cover the cost.
The predicted salary is between 20500 - 21500 £ per year.
Job Description
Housekeeping Team Member
City: Nottingham
Hours and Rota: 37.5 hours per week, working 5 days out of 7 between the hours of 7am – 6pm, Weekends on rota basis.
Salary: £24,572 – £25,517 per annum (depending on experience), plus bonus and benefits
The Role
As a Housekeeper you will be working in our student accommodation, providing an outstanding experience for our students by delivering high quality cleaning and excellent customer service. You`ll play a key part in a fun and friendly team to make sure our students always feel at home.
What You`ll Be Doing
- Keeping communal spaces including entrances, common rooms, hallways and outdoor areas clean and tidy on a daily basis.
- Carry out regular kitchen cleaning duties within resident rooms to maintain high hygiene standards.
- Providing a warm and accommodating service for our customers
- Logging maintenance issues to help keep our properties safe and secure
What We`re Looking for in You
- You`ll have great attention to detail and will take pride in delivering high quality cleaning and customer service
- You`ll be hardworking and willing to get stuck in – some students are cleaner than others!
- You`ll be a friendly face around the property, happy to chat to our students and answer their questions
- A positive attitude and able to work as part of a team
What You`ll Get in Return
- A discretionary annual bonus so you can share in the company`s success
- 33 days` paid holiday, inclusive of bank holidays and an annual holiday buying scheme, with 5 additional days awarded for long service
- A generous pension scheme – employer contributions between 5% and 11% depending on how much you save
- Various benefits to support your health and wellbeing including a Healthcare Cash Plan, an Employee Assistance Programme, a Wellbeing platform and a Gym benefit that you can share with your family and friends
- Enhanced Family Leave including 18 weeks full pay for birthing parents and 4 weeks for non-birthing parents
- Lots of other great benefits including an annual ShareSave scheme, Employee Life Assurance, a discounts portal and more!
About Unite Students
Founded in 1991, Unite Students is a FTSE 100 business and the UK`s largest provider of purpose-built student accommodation. You can find us in 23 leading university towns and cities, with over 70,000 students calling US home! We are driven by our values, culture, and a commitment to develop diverse and inclusive teams, filled with positive energy and new ideas.
Instinctive inclusion. We know that to create and maintain a happy healthy organisation, we have to work hard to ensure inclusion isn`t just what we do but who we are.
People make Unite Students. Employees, students, and neighbours all contribute to building environments where we can all thrive.
Room for Everyone
We`re proud to be an employer that embraces individuality, and we`re passionate about building inclusive teams. We focus on creating a collaborative culture where you can be you, where your voice is heard, and where you can truly belong. We take great pride in being rated Gold Investors in People and are constantly striving to provide the highest standard of learning and development opportunities and professional pathways for our people. Building a home for success, for both our employees and students, requires exceptional people with a passion for creating room for everyone, doing what`s right, keeping US safe, and raising the bar. Join us as we build better experiences for students that live with us.
We are US.
As part of our commitment to safeguarding our students, all new employees in this position will be required to undertake a basic criminal record check prior to commencing employment. The cost of this check will be incurred by Unite Students. Any offer of employment will be subject to a satisfactory criminal record check result.
If this position sounds exciting to you, we would love to receive your application!
Housekeeping Team Member employer: Unite Students
Contact Detail:
Unite Students Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeping Team Member
✨Tip Number 1
Familiarise yourself with the specific cleaning standards and customer service expectations in student accommodation. Understanding what makes a great experience for students will help you stand out during the interview.
✨Tip Number 2
Show your enthusiasm for teamwork and community engagement. Highlight any previous experience where you worked closely with others, especially in a customer-facing role, as this aligns well with the friendly atmosphere they promote.
✨Tip Number 3
Prepare to discuss how you handle challenges, such as dealing with messy situations or difficult customers. Providing examples of your problem-solving skills will demonstrate your readiness for the role.
✨Tip Number 4
Research Unite Students' values and culture. Being able to articulate how your personal values align with theirs can make a strong impression and show that you're a good fit for their team.
We think you need these skills to ace Housekeeping Team Member
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in housekeeping or customer service. Emphasise any roles where you demonstrated attention to detail and teamwork, as these are key qualities for the Housekeeping Team Member position.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for providing excellent customer service and maintaining high hygiene standards. Mention specific examples from your past experiences that align with the responsibilities outlined in the job description.
Highlight Soft Skills: In your application, emphasise your friendly attitude and ability to work well in a team. These soft skills are crucial for creating a welcoming environment for students, so make sure to provide examples of how you've used them in previous roles.
Proofread Your Application: Before submitting your application, take the time to proofread it for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for the role of a Housekeeping Team Member.
How to prepare for a job interview at Unite Students
✨Show Your Attention to Detail
As a Housekeeping Team Member, attention to detail is crucial. Be prepared to discuss specific examples of how you've maintained high cleaning standards in previous roles or situations.
✨Demonstrate Your Customer Service Skills
This role involves interacting with students, so highlight your experience in providing excellent customer service. Share anecdotes that showcase your ability to engage positively with others.
✨Emphasise Teamwork
Unite Students values collaboration, so be ready to talk about your experiences working as part of a team. Mention how you contribute to a positive team environment and support your colleagues.
✨Prepare for Scenario Questions
You might be asked how you'd handle specific situations, such as dealing with a messy room or a maintenance issue. Think through potential scenarios and how you would approach them effectively.
