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For Companies At a Glance
- Tasks: Join our team to keep student accommodation clean and welcoming while providing excellent customer service.
- Company: Unite Students is the UK's largest provider of purpose-built student accommodation, supporting over 70,000 students.
- Benefits: Enjoy a bonus, 33 days holiday, a generous pension scheme, and health and wellbeing perks.
- Why this job: Be part of a fun, friendly team that values inclusion and offers opportunities for personal growth.
- Qualifications: Attention to detail, a positive attitude, and a willingness to engage with students are essential.
- Other info: A basic criminal record check is required before starting, with costs covered by Unite Students.
The predicted salary is between 9829 - 10210 £ per year.
Job Description
Housekeeping Team Member
City: Newcastle
Hours and Rota: 15 hours per week, working 3 days out of 7 between the hours of 7am – 6pm
Salary: £9,829 – £10,210 per annum (depending on experience), plus bonus and benefits
The Role
As a Housekeeper you will be working in our student accommodation, providing an outstanding experience for our students by delivering high quality cleaning and excellent customer service. You`ll play a key part in a fun and friendly team to make sure our students always feel at home.
What You`ll Be Doing
- Keeping communal spaces including entrances, common rooms, hallways and outdoor areas clean and tidy on a daily basis
- Providing a warm and accommodating service for our customers
- Logging maintenance issues to help keep our properties safe and secure
What We`re Looking for in You
- You`ll have great attention to detail and will take pride in delivering high quality cleaning and customer service
- You`ll be hardworking and willing to get stuck in – some students are cleaner than others!
- You`ll be a friendly face around the property, happy to chat to our students and answer their questions
- A positive attitude and able to work as part of a team
What You`ll Get in Return
- A discretionary annual bonus so you can share in the company`s success
- 33 days` paid holiday, inclusive of bank holidays and an annual holiday buying scheme, with 5 additional days awarded for long service
- A generous pension scheme – employer contributions between 5% and 11% depending on how much you save
- Various benefits to support your health and wellbeing including a Healthcare Cash Plan, an Employee Assistance Programme, a Wellbeing platform and a Gym benefit that you can share with your family and friends
- Enhanced Family Leave including 18 weeks full pay for birthing parents and 4 weeks for non-birthing parents
- Lots of other great benefits including an annual ShareSave scheme, Employee Life Assurance, a discounts portal and more!
About Unite Students
Founded in 1991, Unite Students is a FTSE 100 business and the UK`s largest provider of purpose-built student accommodation. You can find us in 23 leading university towns and cities, with over 70,000 students calling US home! We are driven by our values, culture, and a commitment to develop diverse and inclusive teams, filled with positive energy and new ideas.
Instinctive inclusion. We know that to create and maintain a happy healthy organisation, we have to work hard to ensure inclusion isn`t just what we do but who we are.
People make Unite Students. Employees, students, and neighbours all contribute to building environments where we can all thrive.
Room for Everyone
We`re proud to be an employer that embraces individuality, and we`re passionate about building inclusive teams. We focus on creating a collaborative culture where you can be you, where your voice is heard, and where you can truly belong. We take great pride in being rated Gold Investors in People and are constantly striving to provide the highest standard of learning and development opportunities and professional pathways for our people. Building a home for success, for both our employees and students, requires exceptional people with a passion for creating room for everyone, doing what`s right, keeping US safe, and raising the bar. Join us as we build better experiences for students that live with us.
We are US.
As part of our commitment to safeguarding our students, all new employees in this position will be required to undertake a basic criminal record check prior to commencing employment. The cost of this check will be incurred by Unite Students. Any offer of employment will be subject to a satisfactory criminal record check result.
If this position sounds exciting to you, we would love to receive your application!
Housekeeping Team Member employer: Unite Students
Contact Detail:
Unite Students Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeping Team Member
✨Tip Number 1
Familiarise yourself with the specific needs of student accommodation. Understanding the unique environment and expectations of students can help you tailor your approach during interviews, showcasing your ability to create a welcoming atmosphere.
✨Tip Number 2
Highlight your customer service skills in conversations. Since this role involves interacting with students, demonstrating your ability to engage positively and respond to their needs will set you apart from other candidates.
✨Tip Number 3
Show your teamwork spirit! Be prepared to discuss examples of how you've successfully worked in a team before. This will resonate well with the hiring team, as they value collaboration in creating a friendly environment.
✨Tip Number 4
Research Unite Students' values and culture. Being able to articulate how your personal values align with theirs during your discussions can demonstrate your genuine interest in being part of their team.
We think you need these skills to ace Housekeeping Team Member
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Housekeeping Team Member. Highlight your relevant experience in cleaning and customer service.
Tailor Your CV: Make sure your CV reflects your attention to detail and teamwork skills. Include specific examples of previous housekeeping or customer service roles that demonstrate your ability to maintain cleanliness and provide excellent service.
Craft a Strong Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Mention why you want to work with Unite Students and how you can contribute to creating a welcoming environment for students.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows professionalism and attention to detail, which are crucial for this role.
How to prepare for a job interview at Unite Students
✨Show Your Attention to Detail
As a Housekeeping Team Member, attention to detail is crucial. Be prepared to discuss specific examples of how you've maintained cleanliness and organisation in previous roles, highlighting your commitment to high standards.
✨Demonstrate Your Customer Service Skills
Since you'll be interacting with students, it's important to showcase your customer service abilities. Share experiences where you provided excellent service or resolved issues, emphasising your friendly and approachable nature.
✨Emphasise Teamwork
This role requires working as part of a team, so be ready to talk about your experiences collaborating with others. Highlight instances where you contributed to a positive team environment or helped colleagues achieve common goals.
✨Prepare for Common Questions
Anticipate questions related to your work ethic and adaptability. Be ready to explain how you handle challenging situations, such as dealing with messy communal areas, and demonstrate your willingness to 'get stuck in' when needed.
