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For Companies At a Glance
- Tasks: Keep student accommodation clean and provide excellent customer service.
- Company: Unite Students is the UK's largest provider of purpose-built student accommodation.
- Benefits: Enjoy 33 days paid holiday, a bonus scheme, and health benefits.
- Why this job: Join a fun team and create a welcoming environment for students.
- Qualifications: Attention to detail and a positive attitude are essential.
- Other info: Criminal record check required before starting.
The predicted salary is between 20500 - 21500 £ per year.
Overview
City: Bristol West
Hours and Rota: 24 hours per week, working Monday – Friday between the hours of 7am – 6pm
Salary: £15,724.80 – £16,329.60 per annum (depending on experience), plus bonus and benefits
The Role
As a Housekeeper you will be working in our student accommodation, providing an outstanding experience for our students by delivering high quality cleaning and excellent customer service. You`ll play a key part in a fun and friendly team to make sure our students always feel at home.
What You`ll Be Doing
- Keeping communal spaces including entrances, common rooms, hallways and outdoor areas clean and tidy on a daily basis
- Providing a warm and accommodating service for our customers
- Logging maintenance issues to help keep our properties safe and secure
What We`re Looking for in You
- You`ll have great attention to detail and will take pride in delivering high quality cleaning and customer service
- You`ll be hardworking and willing to get stuck in – some students are cleaner than others!
- You`ll be a friendly face around the property, happy to chat to our students and answer their questions
- A positive attitude and able to work as part of a team
What You`ll Get in Return
- A discretionary annual bonus so you can share in the company`s success
- 33 days` paid holiday, inclusive of bank holidays and an annual holiday buying scheme, with 5 additional days awarded for long service
- A generous pension scheme – employer contributions between 5% and 11% depending on how much you save
- Various benefits to support your health and wellbeing including a Healthcare Cash Plan, an Employee Assistance Programme, a Wellbeing platform and a Gym benefit that you can share with your family and friends
- Enhanced Family Leave including 18 weeks full pay for birthing parents and 4 weeks for non-birthing parents
- Lots of other great benefits including an annual ShareSave scheme, Employee Life Assurance, a discounts portal and more!
About Unite Students
Founded in 1991, Unite Students is the UK`s largest provider of purpose-built student accommodation. You can find us in 23 leading university towns and cities, with over 70,000 students calling US home! We are driven by our values, culture, and a commitment to develop diverse and inclusive teams, filled with positive energy and new ideas.
Instinctive inclusion. We know that to create and maintain a happy healthy organisation, we have to work hard to ensure inclusion isn`t just what we do but who we are.
People make Unite Students. Employees, students, and neighbours all contribute to building environments where we can all thrive.
Room for Everyone
We`re proud to be an employer that embraces individuality, and we`re passionate about building inclusive teams. We focus on creating a collaborative culture where you can be you, where your voice is heard, and where you can truly belong. We take great pride in being rated Gold Investors in People and are constantly striving to provide the highest standard of learning and development opportunities and professional pathways for our people. Building a home for success, for both our employees and students, requires exceptional people with a passion for creating room for everyone, doing what`s right, keeping US safe, and raising the bar. Join us as we build better experiences for students that live with us.
We are US.
As part of our commitment to safeguarding our students, all new employees in this position will be required to undertake a basic criminal record check prior to commencing employment. The cost of this check will be incurred by Unite Students. Any offer of employment will be subject to a satisfactory criminal record check result.
If this position sounds exciting to you, we would love to receive your application!
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Housekeeping Team Member employer: Unite Students
Contact Detail:
Unite Students Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeping Team Member
✨Tip Number 1
Familiarise yourself with the student accommodation environment. Understanding the unique needs of students and how to create a welcoming atmosphere can set you apart during the interview.
✨Tip Number 2
Showcase your teamwork skills. Since you'll be part of a friendly team, be prepared to discuss examples of how you've successfully worked with others in previous roles.
✨Tip Number 3
Demonstrate your attention to detail. Be ready to share specific instances where your meticulousness has led to improved cleanliness or customer satisfaction in past jobs.
✨Tip Number 4
Prepare to discuss your customer service experience. Highlight any previous roles where you interacted with customers, as this will show your ability to provide a warm and accommodating service.
We think you need these skills to ace Housekeeping Team Member
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Housekeeping Team Member. Tailor your application to highlight how your skills and experiences align with these expectations.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in housekeeping or customer service roles. Use specific examples to demonstrate your attention to detail and ability to work as part of a team.
Show Your Personality: Since the role involves interacting with students, convey your friendly and approachable nature in your application. Share anecdotes that showcase your positive attitude and willingness to help others.
Proofread Your Application: Before submitting, make sure to proofread your application for any spelling or grammatical errors. A well-presented application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Unite Students
✨Show Your Attention to Detail
As a Housekeeping Team Member, attention to detail is crucial. Be prepared to discuss specific examples of how you've maintained cleanliness and organisation in previous roles, highlighting your commitment to high standards.
✨Demonstrate Your Customer Service Skills
Since you'll be interacting with students, it's important to showcase your customer service abilities. Share experiences where you provided excellent service or resolved issues, emphasising your friendly and approachable nature.
✨Emphasise Teamwork
This role requires working as part of a team, so be ready to talk about your experiences collaborating with others. Highlight instances where you contributed to a positive team environment or helped colleagues achieve common goals.
✨Prepare for Scenario Questions
You may be asked how you'd handle specific situations, such as dealing with a messy communal area or a student complaint. Think through potential scenarios and prepare thoughtful responses that demonstrate your problem-solving skills and positive attitude.
