Facilities Team Member in Glasgow

Join our facilities team and play a vital role in maintaining safe, clean, and welcoming living spaces where your skills keep our student community thriving every day.

As a Facilities Team Member, you play a key part in creating safe, welcoming, and well‑maintained spaces that help our students feel at home and thrive. You work closely with your Facilities Team Leader, peers and residents, resolving maintenance issues, responding to health and safety needs, and supporting a high‑quality living environment.

Location: Glasgow

Contract Type: Permanent

Working Hours: 37.5 hours per week working 5 days out of 7 between the hours of 8am and 8pm. Weekends will be required on a rota basis.

Salary: £30,050 + bonus + benefits

Essential: A full UK driving licence.

Responsibilities:

• Perform General Maintenance Tasks: Carry out basic joinery, plastering, plumbing, electrical repairs, and reactive maintenance to ensure buildings are safe, secure, and well‑maintained.
• Ensure Health and Safety Compliance: Maintain a safe environment by completing monitoring, responding promptly to safety‑related calls, and adhering to all relevant policies and procedures.
• Deliver Excellent Customer Service: Connect with students and colleagues, respond to maintenance requests and student feedback, and provide support with a positive and approachable attitude.
• Use Digital Tools and Procedures: Log maintenance issues accurately using PDA apps and complete planned inspections, reporting any remedial work to the appropriate engineer.

Qualifications:

• Hold a valid UK driver’s licence – essential for traveling between sites.
• Basic technical maintenance skills, including joinery, plastering, basic domestic plumbing, and completing like‑for‑like electrical changes with attention to safety and proper documentation.
• Knowledge and adherence to Health and Safety legislation – ensuring a safe working environment and compliance with legal standards.
• Experience in general maintenance and customer‑facing roles, demonstrating the ability to work effectively while delivering top customer service.
• Strong problem‑solving and communication skills – capable of addressing maintenance issues efficiently and interacting professionally with stakeholders and colleagues.

Benefits:

• A performance‑related bonus paid twice a year.
• 25 days annual leave plus bank holidays, with the option to buy up to 5 extra days and earn up to 5 additional days for long service (FTE equivalent).
• A generous pension scheme where contributions between 4% and 11% depend on how much you save.
• Life assurance worth 4 times your salary.
• Share save scheme giving you access to purchase Unite Students shares at a discounted rate.
• Enhanced Family Leave – including 18 weeks full pay for birthing parents and 4 weeks for non‑birthing parents.
• Medicash (Health Cash Plan) – access to claim back the cost of routine medical care, such as dental, optical, physio, etc.
• An Employee Assistance Programme (EAP) to ensure that you’re supported as much as possible when you need it.
• Free volunteering day per year to make a difference.
• Access to an online platform that provides discounts on retail and hospitality services.
• 20% student rent at any of our direct let properties for your children, siblings, their children, or any student on whom you depend.
• Access to an extensive suite of essential learning to prepare you for your day‑to‑day work, plus a wider catalogue to explore and elevate your career.