At a Glance
- Tasks: Ensure safety for students and staff while delivering top-notch customer service.
- Company: Join Unite Students, the UK's largest provider of student accommodation.
- Benefits: Enjoy competitive pay, bonuses, 33 days holiday, and health perks.
- Why this job: Make a real impact in a dynamic role with varied responsibilities every night.
- Qualifications: Strong communication skills and ability to stay calm under pressure.
- Other info: Be part of an inclusive team that values individuality and growth.
The predicted salary is between 12500 - 13260 £ per year.
Location: Pier Quays, Medway
Hours and Rota: 17 hours per week. Safety Team Member working 2 night shifts out of 7 between the hours of 10.00pm and 7.00am. Shift pattern variations may apply.
Salary: £12,502 - £13,260.80 per annum (depending on experience), plus bonus and benefits.
The role involves ensuring the safety of our students and employees, whilst delivering excellent customer service. Responsibilities include:
- Patrolling multiple properties to keep our students and employees safe
- Acting as the first response to incidents and emergencies
- Helping students who are locked out of their rooms
- Providing outstanding customer service to our students
- Reporting on incidents electronically
What we’re looking for in you:
- Excellent communication and listening skills
- Calm under pressure, approachable and fair
- Confident working alone and comfortable working as part of a team
What You’ll Get in Return:
- A discretionary annual bonus
- 33 days’ paid holiday, inclusive of bank holidays and an annual holiday buying scheme, with 5 additional days awarded for long service
- A generous pension scheme - employer contributions between 5% and 11% depending on how much you save
- Various benefits to support your health and wellbeing including a Healthcare Cash Plan, an Employee Assistance Programme, a Wellbeing platform and a Gym benefit
- Enhanced Family Leave including 18 weeks full pay for birthing parents and 4 weeks for non-birthing parents
- Lots of other great benefits including an annual ShareSave scheme, Employee Life Assurance, a discounts portal and more!
As part of our commitment to safeguarding our students, all new employees in this position will be required to undertake a basic criminal record check prior to commencing employment. The cost of this check will be incurred by Unite Students. Any offer of employment will be subject to a satisfactory criminal record check result.
If this position sounds exciting to you, we would love to receive your application!
Safety Team Member (Nights) in Gillingham employer: Unite Students
Contact Detail:
Unite Students Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Safety Team Member (Nights) in Gillingham
✨Tip Number 1
Network like a pro! Reach out to current or former Safety Team Members on LinkedIn or other platforms. Ask them about their experiences and any tips they might have for acing the interview.
✨Tip Number 2
Prepare for situational questions! Think of examples from your past where you handled emergencies or provided excellent customer service. We want to see how you think on your feet!
✨Tip Number 3
Show your passion for safety and community! During the interview, express why you care about creating a safe environment for students and how you can contribute to our friendly team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team at Unite Students!
We think you need these skills to ace Safety Team Member (Nights) in Gillingham
Some tips for your application 🫡
Be Yourself: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your passion for safety and customer service.
Tailor Your Application: Make sure to highlight your relevant experience and skills that match the job description. We’re looking for excellent communication skills and a calm approach under pressure, so give us examples of when you've demonstrated these.
Keep It Clear and Concise: We appreciate a well-structured application. Keep your sentences clear and to the point, and make sure to proofread for any typos or errors before hitting send!
Apply Through Our Website: For the best chance of success, apply directly through our website. This way, we can easily track your application and get back to you quicker. We can’t wait to hear from you!
How to prepare for a job interview at Unite Students
✨Know the Role Inside Out
Before your interview, make sure you understand the responsibilities of a Safety Team Member. Familiarise yourself with the key tasks like patrolling properties and responding to emergencies. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Communication Skills
As a Safety Team Member, excellent communication is crucial. Prepare examples of how you've effectively communicated in past roles, especially in high-pressure situations. This will show that you can handle disputes and interact positively with students.
✨Demonstrate Calmness Under Pressure
Think of scenarios where you had to stay calm during a crisis. Share these experiences during your interview to illustrate your ability to remain composed and fair when dealing with emergencies or student concerns.
✨Emphasise Your Team Spirit
While the role requires working alone at times, being part of a team is essential. Talk about your experiences working collaboratively and how you contribute to a positive team environment. This aligns with the company’s values of inclusion and teamwork.