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- Tasks: Lead a team to deliver top-notch maintenance services for student accommodation.
- Company: Join Unite Students, the UK's largest provider of student housing.
- Benefits: Enjoy competitive salary, bonus, 33 days holiday, and wellness perks.
- Why this job: Make a real difference in students' lives while developing your leadership skills.
- Qualifications: Experience in maintenance and strong team leadership abilities required.
- Other info: Dynamic work environment with a focus on inclusion and personal growth.
The predicted salary is between 25800 - 32900 £ per year.
Location: Pier Quays Medway
Salary: £28,898 - £34,727 per annum (depending on experience), plus bonus and benefits
Hours: 37.5 hours per week. Facilities Team Leaders work 5 days out of 7, between the hours of 8am and 8pm. Weekends will be required on a rota basis.
Are you experienced in delivering high quality planned and reactive maintenance services in a property management environment, whilst keeping customers at the heart of everything you do? Then we have room for you in an exciting and varied new role, in a company that will recognise, reward, and grow your potential.
You will be accountable for a small team of Facilities Team Members, helping to maintain a well-kept, safe, secure, compliant, and efficient environment. This includes taking ownership of planned and reactive maintenance, and ensuring your team provide our students with a world-class and responsive service.
You Will Be Able To:- Build and develop a motivated, engaged, and high-performance team
- Support the routine activities of your team, including delegating tasks and setting targets
- Support the training and development of your team members to help them reach their potential
- Take accountability for your team’s responsiveness in solving students’ problems
- Take accountability for your team’s performance, actively participating in performance management conversations and personal development plans
- Ensure compliance checks are done correctly and on time
- Provide general maintenance assistance throughout our student properties, such as taking deliveries, moving furniture, and maintaining the grounds
- Solve all sorts of basic maintenance issues with a can-do attitude - this could involve fixing doors, painting walls, cleaning the courtyard, or changing light bulbs
- Assist the facilities engineering team in keeping our properties in excellent condition
- Conduct regular building checks to make sure that our buildings are clean, safe, and secure
- Help us deliver on our sustainability strategies to provide net-zero carbon accommodation and create resilient, resource-efficient assets to do so
- Must have a full UK drivers license
- You will have general knowledge or experience working within maintenance, e.g., minor electrical, decorating, plumbing, joinery work
- You will be able to confidentially lead your team to maintain exceptional customer service
- You are able to manage the competing demands of compliance and delivering world-class experience for our students
- You can delegate tasks fairly, bearing in mind your team’s strengths and weaknesses
- You will communicate effectively, by actively listening, making points logically, and by using appropriate language, tone, and gesture
- You have great time management and organisational skills, with the ability to work to tight deadlines
- You remain calm and focused, even in difficult or pressurised situations
- You are detail-orientated, nothing escapes your eye
- You are confident working both on your own or as part of the team
- You understand and respect the diversity of others’ cultures, beliefs, and backgrounds
- A discretionary annual bonus so you can share in the company’s success
- 33 days’ paid holiday, inclusive of bank holidays and an annual holiday buying scheme, with 5 additional days awarded for long service
- A generous pension scheme - employer contributions between 5% and 11% depending on how much you save
- Various benefits to support your health and wellbeing including a Healthcare Cash Plan, an Employee Assistance Programme, a Wellbeing platform and a Gym benefit that you can share with your family and friends
- Enhanced Family Leave including 18 weeks full pay for birthing parents and 4 weeks for non-birthing parents
- Lots of other great benefits including an annual ShareSave scheme, Employee Life Assurance, a discounts portal and more
As part of our commitment to safeguarding our students, all new employees in this position will be required to undertake a basic criminal record check prior to commencing employment. The cost of this check will be incurred by Unite Students. Any offer of employment will be subject to a satisfactory criminal record check result.
If this position sounds exciting to you, we would love to receive your application!
Maintenance Team Leader in Gillingham employer: Unite Students
Contact Detail:
Unite Students Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Maintenance Team Leader in Gillingham
✨Tip Number 1
Get to know the company culture! Before your interview, check out Unite Students' values and mission. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your experience aligns with the role of Facilities Team Leader and be ready to share specific examples.
✨Tip Number 3
Show off your leadership skills! Be prepared to discuss how you've motivated teams in the past. Highlight your ability to delegate tasks and manage performance, as these are key for the role.
✨Tip Number 4
Don’t forget to ask questions! At the end of your interview, have a few thoughtful questions ready about the team or the company’s sustainability strategies. This shows you're engaged and keen to contribute.
We think you need these skills to ace Maintenance Team Leader in Gillingham
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in maintenance and team leadership. We want to see how your skills align with what we’re looking for, so don’t hold back on showcasing your relevant achievements!
Show Your Customer Focus: Since we’re all about keeping our students happy, it’s crucial to demonstrate your commitment to customer service. Share examples of how you’ve gone the extra mile in previous roles to ensure satisfaction – this will really resonate with us!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications and experience.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Unite Students
✨Know Your Stuff
Make sure you brush up on your maintenance knowledge, especially in areas like minor electrical work, plumbing, and joinery. Be ready to discuss your past experiences and how they relate to the role of a Facilities Team Leader.
✨Show Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about times when you motivated your team or handled performance management conversations. This will show that you can build and develop a high-performance team.
✨Customer Service is Key
Since this role is all about providing outstanding service to students, be ready to share your approach to customer service. Discuss how you’ve solved problems for customers in the past and how you plan to keep students at the heart of everything you do.
✨Stay Calm Under Pressure
Think of scenarios where you had to manage competing demands or difficult situations. Being able to demonstrate your calmness and focus in pressurised environments will show that you're the right fit for this role.
