Facilities Team Member

Facilities Team Member

Liverpool Full-Time 25700 - 28587 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Join our team to tackle maintenance tasks and ensure a safe environment for students.
  • Company: Unite Students is the UK's largest provider of student accommodation, supporting over 70,000 students.
  • Benefits: Enjoy 25 days holiday, a bonus scheme, and health perks like a gym benefit and healthcare cash plan.
  • Why this job: Be part of a vibrant culture that values inclusion and personal growth while making a difference for students.
  • Qualifications: A full UK driving licence and experience in maintenance or customer service are essential.
  • Other info: This role requires a basic criminal record check for safeguarding our students.

The predicted salary is between 25700 - 28587 £ per year.

The role

will be expected to work an 8 hour shift between 8am and 8pm Monday – Sunday.

Salary: £25,699 – £28,587 per annum (depending on experience), plus bonus and benefits

Essential: A full driving license valid for driving in the UK

What you`ll be doing as a Facilities Team Member

  • Resolving a variety of general maintenance issues and problems including basic plastering, window and door repairs, completing like-for-like electrical changes and basic plumbing
  • Responding to any Health and Safety related calls
  • Completing planned inspections and rectifying any remedial works
  • Logging any maintenance issues and follow up accordingly
  • What we`re looking for in you

  • The student experience is at the forefront of everything we do, so you`ll be passionate about delivering top customer service
  • You`ll have experience working within general maintenance, basic plumbing and electrical skills desireable
  • You`ll have experience within a customer facing role
  • What You`ll Get in Return

  • A discretionary annual bonus so you can share in the company`s success
  • 25 days` paid holiday and an annual holiday buying scheme, with 5 additional days awarded for long service
  • A generous pension scheme – employer contributions between 5% and 11% depending on how much you save
  • Various benefits to support your health and wellbeing including a Healthcare Cash Plan, an Employee Assistance Programme, a Wellbeing platform and a Gym benefit that you can share with your family and friends
  • Enhanced Family Leave including 18 weeks full pay for birthing parents and 4 weeks for non-birthing parents
  • Lots of other great benefits including an annual ShareSave scheme, Employee Life Assurance, a discounts portal and more!
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    Contact Detail:

    Unite Students Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Facilities Team Member

    ✨Tip Number 1

    Familiarise yourself with the specific maintenance tasks mentioned in the job description, such as basic plumbing and electrical skills. Being able to discuss your hands-on experience with these tasks during an interview will show that you're well-prepared for the role.

    ✨Tip Number 2

    Highlight any previous customer service experience you have, especially in a maintenance or facilities context. This will demonstrate your ability to handle customer interactions effectively, which is crucial for this position.

    ✨Tip Number 3

    Research Unite Students and their commitment to inclusion and employee development. Being able to articulate how your values align with theirs can set you apart from other candidates during the interview process.

    ✨Tip Number 4

    Prepare questions about the role and the team culture at Unite Students. Showing genuine interest in the company and its environment can leave a positive impression on your interviewers.

    We think you need these skills to ace Facilities Team Member

    General Maintenance Skills
    Basic Plumbing Skills
    Basic Electrical Skills
    Health and Safety Awareness
    Customer Service Skills
    Problem-Solving Skills
    Attention to Detail
    Time Management
    Communication Skills
    Driving License Valid for the UK
    Ability to Log and Follow Up on Maintenance Issues
    Teamwork
    Adaptability
    Basic Carpentry Skills

    Some tips for your application 🫡

    Tailor Your CV: Make sure your CV highlights relevant experience in general maintenance, plumbing, and electrical skills. Emphasise any customer-facing roles you've had, as this is crucial for the Facilities Team Member position.

    Craft a Strong Cover Letter: Write a cover letter that showcases your passion for delivering excellent customer service. Mention specific examples of how you've resolved maintenance issues or contributed to a positive customer experience in previous roles.

    Highlight Relevant Skills: In your application, clearly outline your skills related to basic plastering, window and door repairs, and health and safety protocols. This will demonstrate your capability to handle the responsibilities of the role effectively.

    Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for a Facilities Team Member.

    How to prepare for a job interview at Unite Students

    ✨Show Your Customer Service Skills

    As a Facilities Team Member, you'll be interacting with students regularly. Highlight your previous customer-facing experience and demonstrate your passion for delivering excellent service during the interview.

    ✨Demonstrate Your Maintenance Knowledge

    Be prepared to discuss your experience with general maintenance tasks, including basic plumbing and electrical skills. You might be asked to provide examples of past issues you've resolved, so think of specific situations to share.

    ✨Understand Health and Safety Protocols

    Since the role involves responding to health and safety calls, it's crucial to show your understanding of relevant protocols. Brush up on basic health and safety regulations and be ready to discuss how you would handle related situations.

    ✨Express Your Commitment to Inclusion

    Unite Students values diversity and inclusion. Be sure to convey your understanding of these principles and how you can contribute to a collaborative culture where everyone feels valued and included.

    Facilities Team Member
    Unite Students
    Location: Liverpool
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