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For Companies At a Glance
- Tasks: Join our team to handle maintenance, cleaning, and health and safety tasks.
- Company: We prioritise student experience and customer service in everything we do.
- Benefits: Enjoy 25 days' holiday, a bonus scheme, and health perks like gym benefits.
- Why this job: Be part of a supportive culture that values your contributions and offers growth opportunities.
- Qualifications: Basic plumbing skills are essential; customer service experience is a must.
- Other info: Flexible hours perfect for students and a chance to make a real impact.
The predicted salary is between 24000 - 36000 £ per year.
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The role
Includes a mixture of HK duties, pressure washing, cleaning outside areas, mould cleaning.
- Responding to any Health and Safety related calls
- Completing planned inspections and rectifying any remedial works
- Logging any maintenance issues and following up accordingly
What we`re looking for in you
- The student experience is at the forefront of everything we do, so you`ll be passionate about delivering top customer service
- You`ll have experience working within general maintenance, with basic plumbing skills essential and electrical skills desirable.
- You`ll have experience within a customer facing role.
What You`ll Get in Return
- A discretionary annual bonus so you can share in the company`s success
- 25 days` paid holiday and an annual holiday buying scheme, with 5 additional days awarded for long service
- A generous pension scheme – employer contributions between 5% and 11% depending on how much you save
- Various benefits to support your health and wellbeing including a Healthcare Cash Plan, an Employee Assistance Programme, a Wellbeing platform and a Gym benefit that you can share with your family and friends
- Enhanced Family Leave including 18 weeks full pay for birthing parents and 4 weeks for non-birthing parents
- Lots of other great benefits including an annual ShareSave scheme, Employee Life Assurance, a discounts portal and more!
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Facilities Team Member employer: Unite Students
Contact Detail:
Unite Students Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Facilities Team Member
✨Tip Number 1
Familiarise yourself with the specific maintenance tasks mentioned in the job description, such as pressure washing and mould cleaning. Being able to discuss your experience with these tasks during an interview will show that you understand the role and are ready to hit the ground running.
✨Tip Number 2
Highlight any previous customer service experience you have, especially in a maintenance or facilities context. Be prepared to share examples of how you've successfully handled customer queries or complaints, as this will demonstrate your commitment to delivering top-notch service.
✨Tip Number 3
Brush up on your basic plumbing skills and any electrical knowledge you might have. You could even consider taking a short course or watching online tutorials to boost your confidence, as this will make you a more attractive candidate for the role.
✨Tip Number 4
Research our company culture and values, particularly around student experience and health and safety. Being able to articulate how your personal values align with ours during the interview can set you apart from other candidates.
We think you need these skills to ace Facilities Team Member
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Facilities Team Member position. Tailor your application to highlight your relevant experience in maintenance and customer service.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous roles that involved general maintenance, plumbing, or customer-facing duties. Use specific examples to demonstrate your skills and how they relate to the job.
Showcase Your Passion for Customer Service: Since the student experience is a priority, make sure to convey your enthusiasm for delivering excellent customer service. Share instances where you went above and beyond to assist customers or improve their experience.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism, which are important in this role.
How to prepare for a job interview at Unite Students
✨Show Your Customer Service Skills
Since the role focuses on delivering top customer service, be prepared to share examples of how you've successfully handled customer interactions in the past. Highlight your ability to remain calm under pressure and resolve issues effectively.
✨Demonstrate Your Maintenance Experience
Make sure to discuss your experience in general maintenance, especially any plumbing or electrical skills you possess. Be ready to explain specific tasks you've completed and how they relate to the responsibilities of the Facilities Team Member role.
✨Emphasise Health and Safety Awareness
Given that the role involves responding to Health and Safety calls, it's crucial to show your understanding of safety protocols. Prepare to discuss any relevant training or experiences that demonstrate your commitment to maintaining a safe environment.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, team dynamics, and expectations for the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
