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For Companies At a Glance
- Tasks: Fix maintenance issues and ensure a safe environment for students.
- Company: Join Unite Students, the UK's largest student accommodation provider.
- Benefits: Enjoy competitive pay, bonuses, 33 days holiday, and health perks.
- Why this job: Make a difference in students' lives while developing your skills.
- Qualifications: Basic maintenance skills and a passion for customer service.
- Other info: Be part of an inclusive team that values your individuality.
The predicted salary is between 10279 - 11434 £ per year.
Overview
Location: Portsmouth
Hours and Rota: 22.5 hours per week. The role will be expected to work an 8 hour shift between 8am and 8pm Monday – Sunday.
Salary: £15,419.40 – £17,152.20 per annum (depending on experience), plus bonus and benefits
Essential: A full driving license valid for driving in the UK
What you`ll be doing as a Facilities Team Member
- Resolving a variety of general maintenance issues and problems including basic plastering, window and door repairs, completing like-for-like electrical changes and basic plumbing
- Responding to any Health and Safety related calls
- Completing planned inspections and rectifying any remedial works
- Logging any maintenance issues and follow up accordingly
What we`re looking for in you
- The student experience is at the forefront of everything we do, so you`ll be passionate about delivering top customer service
- You`ll have experience working within general maintenance, basic plumbing and electrical skills desirable
- You`ll have experience within a customer facing role
What You`ll Get in Return
- A discretionary annual bonus so you can share in the company`s success
- 33 days` paid holiday, inclusive of bank holidays and an annual holiday buying scheme, with 5 additional days awarded for long service
- A generous pension scheme – employer contributions between 5% and 11% depending on how much you save
- Various benefits to support your health and wellbeing including a Healthcare Cash Plan, an Employee Assistance Programme, a Wellbeing platform and a Gym benefit that you can share with your family and friends
- Enhanced Family Leave including 18 weeks full pay for birthing parents and 4 weeks for non-birthing parents
- Lots of other great benefits including an annual ShareSave scheme, Employee Life Assurance, a discounts portal and more!
About Unite Students
Founded in 1991, Unite Students is the UK`s largest provider of purpose-built student accommodation. You can find us in 23 leading university towns and cities, with over 70,000 students calling US home! We are driven by our values, culture, and a commitment to develop diverse and inclusive teams, filled with positive energy and new ideas.
Instinctive inclusion. We know that to create and maintain a happy healthy organisation, we have to work hard to ensure inclusion isn`t just what we do but who we are.
People make Unite Students. Employees, students, and neighbours all contribute to building environments where we can all thrive.
Room for Everyone
We`re proud to be an employer that embraces individuality, and we`re passionate about building inclusive teams. We focus on creating a collaborative culture where you can be you, where your voice is heard, and where you can truly belong. We take great pride in being rated Gold Investors in People and are constantly striving to provide the highest standard of learning and development opportunities and professional pathways for our people. Building a home for success, for both our employees and students, requires exceptional people with a passion for creating room for everyone, doing what`s right, keeping US safe, and raising the bar. Join us as we build better experiences for students that live with us.
We are US. As part of our commitment to safeguarding our students, all new employees in this position will be required to undertake a basic criminal record check prior to commencing employment. The cost of this check will be incurred by Unite Students. Any offer of employment will be subject to a satisfactory criminal record check result.
If this position sounds exciting to you, we would love to receive your application!
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Facilities Team Member employer: Unite Students
Contact Detail:
Unite Students Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Facilities Team Member
✨Tip Number 1
Get to know the company! Research Unite Students and understand their values and culture. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to facilities management and customer service. Think about your past experiences and how they relate to the role – this will help you stand out as a candidate.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Unite Students family.
We think you need these skills to ace Facilities Team Member
Some tips for your application 🫡
Show Your Passion for Customer Service: We want to see your enthusiasm for delivering top-notch customer service. Make sure to highlight any relevant experience in your application that showcases how you’ve gone above and beyond for customers in the past.
Highlight Your Maintenance Skills: Since the role involves general maintenance, it’s crucial to mention any skills you have in basic plumbing, electrical work, or repairs. We’re looking for practical experience, so don’t be shy about sharing specific examples!
Be Clear and Concise: When filling out your application, keep it straightforward. We appreciate clarity, so make sure your points are easy to read and get straight to the point. This will help us understand your qualifications quickly.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us without any hiccups. Plus, you’ll find all the details you need right there!
How to prepare for a job interview at Unite Students
✨Know Your Stuff
Make sure you brush up on your general maintenance skills, especially basic plumbing and electrical work. Be ready to discuss any relevant experience you've had in these areas, as well as how you've resolved issues in the past.
✨Customer Service is Key
Since this role involves interacting with students, highlight your customer service experience. Think of examples where you went above and beyond to help someone, and be prepared to share those stories during the interview.
✨Health and Safety Awareness
Familiarise yourself with basic health and safety protocols. You might be asked about how you would handle specific situations, so having a solid understanding of safety practices will show that you're proactive and responsible.
✨Show Your Passion for the Role
Let your enthusiasm for creating a positive environment for students shine through. Talk about why you want to work in facilities management and how you can contribute to making their living experience better.
