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For Companies At a Glance
- Tasks: Join our team to tackle maintenance tasks and ensure a safe environment for students.
- Company: Unite Students is the UK's largest provider of student accommodation, supporting over 70,000 students.
- Benefits: Enjoy 33 days of paid holiday, a bonus scheme, and health benefits including gym perks.
- Why this job: Be part of a vibrant culture focused on inclusion and making a positive impact on student lives.
- Qualifications: A full UK driving licence and experience in maintenance or customer service are essential.
- Other info: This role requires a basic criminal record check before starting.
The predicted salary is between 25700 - 28586 £ per year.
Job Description
Facilities Team Member
Location: Newcastle
Hours and Rota: 37.5 hours per week. The role will be expected to work an 7.5 hour shift between 8am and 8pm Monday – Sunday.
Salary: £25,699 – £28,586 per annum (depending on experience), plus bonus and benefits
Essential: A full driving license valid for driving in the UK
What you`ll be doing as a Facilities Team Member
- Resolving a variety of general maintenance issues and problems including basic plastering, window and door repairs, completing like-for-like electrical changes and basic plumbing
- Responding to any Health and Safety related calls
- Completing planned inspections and rectifying any remedial works
- Logging any maintenance issues and follow up accordingly
What we`re looking for in you
- The student experience is at the forefront of everything we do, so you`ll be passionate about delivering top customer service
- You`ll have experience working within general maintenance, basic plumbing and electrical skills desireable
- You`ll have experience within a customer facing role
What You`ll Get in Return
- A discretionary annual bonus so you can share in the company`s success
- 33 days` paid holiday, inclusive of bank holidays and an annual holiday buying scheme, with 5 additional days awarded for long service
- A generous pension scheme – employer contributions between 5% and 11% depending on how much you save
- Various benefits to support your health and wellbeing including a Healthcare Cash Plan, an Employee Assistance Programme, a Wellbeing platform and a Gym benefit that you can share with your family and friends
- Enhanced Family Leave including 18 weeks full pay for birthing parents and 4 weeks for non-birthing parents
- Lots of other great benefits including an annual ShareSave scheme, Employee Life Assurance, a discounts portal and more!
About Unite Students
Founded in 1991, Unite Students is a FTSE 100 business and the UK`s largest provider of purpose-built student accommodation. You can find us in 23 leading university towns and cities, with over 70,000 students calling US home! We are driven by our values, culture, and a commitment to develop diverse and inclusive teams, filled with positive energy and new ideas.
Instinctive inclusion. We know that to create and maintain a happy healthy organisation, we have to work hard to ensure inclusion isn`t just what we do but who we are.
People make Unite Students. Employees, students, and neighbours all contribute to building environments where we can all thrive.
Room for Everyone
We`re proud to be an employer that embraces individuality, and we`re passionate about building inclusive teams. We focus on creating a collaborative culture where you can be you, where your voice is heard, and where you can truly belong. We take great pride in being rated Gold Investors in People and are constantly striving to provide the highest standard of learning and development opportunities and professional pathways for our people. Building a home for success, for both our employees and students, requires exceptional people with a passion for creating room for everyone, doing what`s right, keeping US safe, and raising the bar. Join us as we build better experiences for students that live with us.
We are US.
As part of our commitment to safeguarding our students, all new employees in this position will be required to undertake a basic criminal record check prior to commencing employment. The cost of this check will be incurred by Unite Students. Any offer of employment will be subject to a satisfactory criminal record check result.
If this position sounds exciting to you, we would love to receive your application!
Facilities Team Member employer: Unite Students
Contact Detail:
Unite Students Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Facilities Team Member
✨Tip Number 1
Familiarise yourself with the specific maintenance tasks mentioned in the job description, such as basic plumbing and electrical skills. Being able to discuss your hands-on experience with these tasks during the interview will show that you're well-prepared and knowledgeable.
✨Tip Number 2
Highlight any previous customer service experience you have, especially in a maintenance or facilities role. Be ready to share examples of how you've successfully resolved issues for customers, as this aligns with the company's focus on delivering top-notch service.
✨Tip Number 3
Research Unite Students and their values, particularly their commitment to inclusion and employee development. During your interview, express how your personal values align with theirs, which can help you stand out as a candidate who fits well within their culture.
✨Tip Number 4
Prepare questions to ask during the interview about the team dynamics and the types of projects you might work on. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
We think you need these skills to ace Facilities Team Member
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in general maintenance, plumbing, and electrical skills. Emphasise any customer-facing roles you've had, as this is crucial for the Facilities Team Member position.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for delivering excellent customer service. Mention specific examples of how you've resolved maintenance issues or contributed to a positive customer experience in previous roles.
Highlight Relevant Skills: In your application, clearly outline your skills related to basic plastering, window and door repairs, and health and safety awareness. This will demonstrate your suitability for the role and your ability to handle the responsibilities listed in the job description.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism, which are important traits for this role.
How to prepare for a job interview at Unite Students
✨Show Your Maintenance Skills
Be prepared to discuss your experience with general maintenance tasks. Highlight any specific skills you have in plumbing, electrical work, or repairs, as these are essential for the role.
✨Demonstrate Customer Service Passion
Since the student experience is a priority, share examples of how you've provided excellent customer service in previous roles. This will show that you understand the importance of a positive environment for students.
✨Understand Health and Safety Protocols
Familiarise yourself with basic health and safety regulations relevant to maintenance work. Be ready to discuss how you would handle health and safety calls, as this is a key part of the job.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture and team dynamics. This shows your interest in being part of their inclusive environment and helps you gauge if it's the right fit for you.
