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- Tasks: Lead a team to ensure top-notch maintenance and customer service in student accommodation.
- Company: Unite Students is the UK's largest provider of purpose-built student accommodation, committed to inclusivity.
- Benefits: Enjoy 25 days holiday, a generous pension scheme, and wellness perks like gym benefits.
- Why this job: Join a dynamic team focused on creating exceptional living experiences for students.
- Qualifications: Experience in facilities management and strong leadership skills are essential.
- Other info: All new hires must complete a basic criminal record check.
The predicted salary is between 36000 - 60000 £ per year.
Join to apply for the Facilities Manager role at Unite Students
Join to apply for the Facilities Manager role at Unite Students
Keep Home Running
Are you experienced in managing a team to deliver high quality planned and reactive maintenance services in a property management environment, whilst keeping a customer focus? Then we have room for you in an exciting and varied new role, in a company that will recognise, reward, and grow your potential.
Keep Home Running
Are you experienced in managing a team to deliver high quality planned and reactive maintenance services in a property management environment, whilst keeping a customer focus? Then we have room for you in an exciting and varied new role, in a company that will recognise, reward, and grow your potential.
We are Unite Students, a progressive FTSE 100 company and the leading provider of purpose-built student accommodation in the UK. We are looking for great people to join our Customer Operations team as Facilities Managers and help us provide outstanding service to the students who call US Home.
You will be responsible for managing our Housekeeping and Facilities teams to maintain a well-kept, safe, secure, compliant, and efficient environment across a cluster of properties, with support from the Team Leaders. This includes taking ownership of planned and reactive maintenance and housekeeping, and ensuring your team provide our students with a world-class and responsive service.
You Will Be Able To
- Articulate and advocate the organisations vision and strategic plans to your team to help deliver at a local level
- Take responsibility for the delivery of the planned maintenance strategy within your local cluster of properties
- Take responsibility for ensuring compliance with all relevant Health and Safety assessments and monitoring, ensuring compliance across the cluster
- Apply a consistent set of practices to identify team performance and gaps, build core competencies and improve overall employee performance
- Manage your own and your team`s workload and pressure, and adapt to evolving situations by seeking alternative approaches
- Assist the facilities engineering team in keeping our properties in excellent condition.
- Conduct regular building checks to make sure that our buildings are clean, safe, and secure
- Help us deliver on our sustainability strategies to provide net-zero carbon accommodation and create resilient, resource-efficient assets to do so
What we`re looking for in you:
- You will be able to confidently lead your team to maintain exceptional customer service
- You will have experience working within soft or hard facilities management
- You are able to manage the competing demands of compliance and delivering world-class experience for our students
- You remain calm and focussed, even in difficult or pressurised situations
- You are detail-orientated, nothing escapes your eye
- You understand and respect the diversity of others` cultures, beliefs, and backgrounds
What You`ll Get in Return
- A discretionary annual bonus so you can share in the company`s success
- 25 days` paid holiday and an annual holiday buying scheme, with 5 additional days awarded for long service
- A generous pension scheme – employer contributions between 5% and 11% depending on how much you save
- Various benefits to support your health and wellbeing including a Healthcare Cash Plan, an Employee Assistance Programme, a Wellbeing platform and a Gym benefit that you can share with your family and friends
- Enhanced Family Leave including 18 weeks full pay for birthing parents and 4 weeks for non-birthing parents
- Lots of other great benefits including an annual ShareSave scheme, Employee Life Assurance, a discounts portal and more!
About Unite Students
Founded in 1991, Unite Students is a FTSE 100 business and the UK`s largest provider of purpose-built student accommodation. You can find us in 23 leading university towns and cities, with over 70,000 students calling US home! We are driven by our values, culture, and a commitment to develop diverse and inclusive teams, filled with positive energy and new ideas.
Instinctive inclusion. We know that to create and maintain a happy healthy organisation, we have to work hard to ensure inclusion isn`t just what we do but who we are.
People make Unite Students. Employees, students, and neighbours all contribute to building environments where we can all thrive.
Room for Everyone
We`re proud to be an employer that embraces individuality, and we`re passionate about building inclusive teams. We focus on creating a collaborative culture where you can be you, where your voice is heard, and where you can truly belong. We take great pride in being rated Gold Investors in People and are constantly striving to provide the highest standard of learning and development opportunities and professional pathways for our people. Building a home for success, for both our employees and students, requires exceptional people with a passion for creating room for everyone, doing what`s right, keeping US safe, and raising the bar. Join us as we build better experiences for students that live with us.
We are US.
As part of our commitment to safeguarding our students, all new employees in this position will be required to undertake a basic criminal record check prior to commencing employment. The cost of this check will be incurred by Unite Students. Any offer of employment will be subject to a satisfactory criminal record check result.
If this position sounds exciting to you, we would love to receive your application!
Seniority level
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Seniority level
Mid-Senior level
Employment type
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Employment type
Full-time
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Job function
Management and Manufacturing
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Facilities Manager employer: Unite Students
Contact Detail:
Unite Students Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Facilities Manager
✨Tip Number 1
Familiarise yourself with the specific responsibilities of a Facilities Manager at Unite Students. Understanding their focus on customer service and compliance will help you tailor your approach during interviews.
✨Tip Number 2
Network with current or former employees of Unite Students. They can provide valuable insights into the company culture and expectations, which can give you an edge in your application process.
✨Tip Number 3
Prepare to discuss your experience in managing teams and delivering maintenance services. Be ready to share specific examples that highlight your leadership skills and ability to handle pressure.
✨Tip Number 4
Research the latest trends in facilities management, especially regarding sustainability practices. Showing your knowledge in this area can demonstrate your commitment to the company's values and goals.
We think you need these skills to ace Facilities Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Facilities Manager position. Understand the key responsibilities and required skills, such as managing maintenance services and ensuring compliance with health and safety regulations.
Tailor Your CV: Customise your CV to highlight relevant experience in facilities management. Emphasise your leadership skills, customer service focus, and any specific achievements that align with the role's requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention how your values align with Unite Students' commitment to diversity and inclusion, and provide examples of how you've successfully managed teams in the past.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at Unite Students
✨Show Your Leadership Skills
As a Facilities Manager, you'll need to lead a team effectively. Be prepared to discuss your leadership style and provide examples of how you've successfully managed teams in the past, especially in high-pressure situations.
✨Demonstrate Customer Focus
Unite Students places a strong emphasis on customer service. Be ready to share specific instances where you prioritised customer satisfaction and how you ensured your team delivered exceptional service to students.
✨Highlight Compliance Knowledge
Understanding health and safety regulations is crucial for this role. Brush up on relevant compliance standards and be prepared to discuss how you've ensured adherence to these in previous positions.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities. Think about potential challenges you might face in facilities management and how you would address them, particularly regarding maintenance and safety.
