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- Tasks: Engage with students, conduct viewings, and plan fun events.
- Company: Join Unite Students, a vibrant community focused on enriching student lives.
- Benefits: Enjoy a competitive salary, bonuses, and a supportive team environment.
- Why this job: Make a real impact while having fun in a dynamic role with varied tasks.
- Qualifications: Looking for warm, positive communicators with great time management skills.
- Other info: Work 37.5 hours a week, including weekends on a rota basis.
The predicted salary is between 25163 - 26681 £ per year.
Customer Experience Team Member Location: Coventry Salary: £25,163 – £26,681 per annum, (depending on experience), plus, bonus and benefits Hours: 37.5 hours per week. Customer Experience Team Members work 5 days out of 7, between the hours of 7am and 10pm. Weekends will be required on a rota basis. The role Come to Unite Students and flourish in a friendly, inspiring team! Be celebrated for being your true, talented self. Enrich lives with meaningful interactions and make a real impact. From helping a locked-out student get back into their room, to recommending your favourite restaurant or organising a welcome party; the Customer Experience Team Member role will be extremely varied. Expect no two days to be the same! What you`ll be doing as a Customer Experience Team Member: Providing a welcoming front of house reception service Conducting flat viewings, inspections, and leading sales conversations Planning and running events for our students What we`re looking for: A caring, warm person with a positive attitude An excellent communicator; as a Customer Experience Team Member you`ll be happy to chat to our students and answer their questions You`ll also have great time management and organisational skills What You`ll…
Customer Experience Team Member employer: Unite Students
Contact Detail:
Unite Students Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Experience Team Member
✨Tip Number 1
Show your personality! In a role that emphasizes meaningful interactions, let your warmth and positivity shine through during any conversations you have with us. We value authenticity, so be yourself!
✨Tip Number 2
Familiarize yourself with our community and the services we offer. Being knowledgeable about local restaurants, events, and student needs will help you stand out as someone who can truly enrich the lives of our students.
✨Tip Number 3
Demonstrate your excellent communication skills by engaging in conversations with current students or staff. This will not only give you insights into the role but also show us your proactive approach to connecting with others.
✨Tip Number 4
Highlight your organizational skills by sharing examples of how you've successfully managed events or activities in the past. We love seeing candidates who can plan and execute engaging experiences for our students!
We think you need these skills to ace Customer Experience Team Member
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and any roles where you've interacted with people. Emphasize your communication skills and ability to manage time effectively.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Share specific examples of how you've provided excellent customer service in the past and how you can contribute to creating a welcoming environment for students.
Showcase Your Personality: Since the role values a caring and warm attitude, let your personality shine through in your application. Use a friendly tone and share anecdotes that demonstrate your positive approach to customer interactions.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Unite Students
✨Show Your Warmth
As a Customer Experience Team Member, it's crucial to demonstrate your caring and warm personality during the interview. Share examples of how you've positively impacted others in previous roles or situations.
✨Communicate Clearly
Excellent communication is key for this role. Practice articulating your thoughts clearly and confidently. Be prepared to answer questions about how you would handle various student interactions.
✨Highlight Your Organizational Skills
Since the role involves planning events and managing time effectively, be ready to discuss your organizational skills. Provide specific examples of how you've successfully managed multiple tasks or events in the past.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities. Think about potential challenges you might face as a Customer Experience Team Member and how you would address them, such as helping a locked-out student.
