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- Tasks: Engage with students, conduct viewings, and plan fun events.
- Company: Join Unite Students, a vibrant community dedicated to enriching student lives.
- Benefits: Enjoy a competitive salary, bonuses, and flexible hours.
- Why this job: Make a real impact while working in a friendly, inspiring team.
- Qualifications: Looking for warm, positive communicators with great organizational skills.
- Other info: Work 20 hours a week, with shifts between 7am and 10pm.
The predicted salary is between 12781 - 13522 £ per year.
Customer Experience Team Member Location: Unite Students Portsmouth Salary: £12,781.33- £13,522per annum (depending on experience), plus bonus and benefits Hours: 20 hours per week.Customer Experience Team Members work 3 days out of 7,between the hours of 7am and 10pm. The role Come to Unite Students and flourish in a friendly, inspiring team! Be celebrated for being your true, talented self. Enrich lives with meaningful interactions and make a real impact. From helping a locked-out student get back into their room, to recommending your favourite restaurant or organising a welcome party; the Customer Experience Team Member role will be extremely varied. Expect no two days to be the same! What you`ll be doing as a Customer Experience Team Member: Providing a welcoming front of house reception service Conducting flat viewings, inspections, and leading sales conversations Planning and running events for our students What we`re looking for: A caring, warm person with a positive attitude An excellent communicator; as a Customer Experience Team Member you`ll be happy to chat to our students and answer their questions You`ll also have great time management and organisational skills What You`ll Get in Return
Customer Experience Team Member employer: Unite Students
Contact Detail:
Unite Students Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Experience Team Member
✨Tip Number 1
Show your personality! In a role that values meaningful interactions, let your warmth and positivity shine through in conversations. Practice engaging with friends or family to enhance your communication skills.
✨Tip Number 2
Familiarize yourself with the local area. Knowing the best restaurants and events will not only help you connect with students but also demonstrate your commitment to enriching their experience.
✨Tip Number 3
Highlight your organizational skills by planning a mock event or activity. This will showcase your ability to manage time effectively and create enjoyable experiences for students.
✨Tip Number 4
Be prepared to share examples of how you've helped others in the past. Whether it's assisting a friend or volunteering, these stories can illustrate your caring nature and problem-solving abilities.
We think you need these skills to ace Customer Experience Team Member
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Customer Experience Team Member position. Understand the key responsibilities and the qualities they are looking for in a candidate.
Tailor Your CV: Customize your CV to highlight relevant experience and skills that align with the role. Emphasize your communication skills, time management, and any previous customer service experience.
Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Mention specific examples of how you have positively impacted others in previous roles or experiences.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammar errors, and ensure that your documents are well-organized and professional.
How to prepare for a job interview at Unite Students
✨Show Your Warmth
As a Customer Experience Team Member, it's crucial to demonstrate your caring and warm personality during the interview. Share examples of how you've positively impacted others in previous roles or situations.
✨Communicate Clearly
Since excellent communication is key for this role, practice articulating your thoughts clearly. Prepare to answer questions about how you would handle various student inquiries or situations.
✨Highlight Your Organizational Skills
Discuss your time management and organizational skills by providing specific examples. Mention any experiences where you successfully planned events or managed multiple tasks simultaneously.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities. Think about how you would handle situations like a locked-out student or organizing a welcome party, and be ready to share your thought process.
