Credit Controller - Rent Arrears & Customer Care

Credit Controller - Rent Arrears & Customer Care

Full-Time 27000 - 33000 Β£ / year (est.) No working from home possible
Unite Students

At a Glance

  • Tasks: Manage rent arrears and provide excellent customer care to residents and guarantors.
  • Company: Join Unite Students, a leading provider of student accommodation.
  • Benefits: Competitive salary, supportive team environment, and opportunities for personal growth.
  • Other info: 12-month fixed term contract with potential for career advancement.
  • Why this job: Make a difference in students' lives while developing your skills in finance and customer service.
  • Qualifications: Strong communication skills and a passion for helping others.

The predicted salary is between 27000 - 33000 Β£ per year.

Unite Students is seeking two Credit Controllers to join the Support Hub at our Bristol Head Office on 12 month fixed term contracts.

You will play a key role in reducing rent arrears, supporting income performance and delivering a great experience for residents and guarantors.

You will handle a range of payments, arrears queries and liaise across channels, maintaining strong relationships with residents and internal teams while ensuring accurate data and timely resolutions.

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Credit Controller - Rent Arrears & Customer Care employer: Unite Students

Unite Students in Portsmouth is an exceptional employer, dedicated to fostering a supportive and inclusive work culture that prioritises student engagement and community building. Employees benefit from competitive salaries, generous annual leave, and performance-related bonuses, alongside opportunities for personal and professional growth within the vibrant student accommodation sector. Join us to make a meaningful impact while enjoying a rewarding career in a dynamic environment.

Unite Students

Contact Details:

Unite Students Recruitment Team

We think you need these skills to ace Credit Controller - Rent Arrears & Customer Care

Credit Control
Customer Care
Relationship Management
Data Accuracy
Payment Handling
Arrears Management
Communication Skills