At a Glance
- Tasks: Join our team as a Housekeeping Team Member, ensuring student accommodation is clean and welcoming.
- Company: We provide exceptional living experiences for students in a fun and friendly environment.
- Benefits: Enjoy a competitive salary, annual bonus, 25 days holiday, and health perks.
- Other info: Flexible working hours with opportunities for career growth and development.
- Why this job: Be part of a supportive team, make a difference in students' lives, and enjoy a vibrant workplace culture.
- Qualifications: Attention to detail, a positive attitude, and a willingness to engage with students are essential.
The predicted salary is between 18720 - 18720 £ per year.
At Unite Group, we create Home for Success through our student accommodation brands, Unite Students and Hello Student. This opportunity is with our Hello Student brand.
From spotless spaces to smiling faces?\"your work matters, every single day
Location: Windsor House, Cardiff
Contract Type: Permanent
Working Hours: 25 hours per week, working 5 days out of 7 between the hours of 8am-6pm
Salary: £17,485.33+ bonus + benefits
As a Housekeeping Team Member, you`ll play a key part in creating a welcoming, safe, and comfortable environment where our students can thrive. You`ll work closely with colleagues in student experience and facilities, making a real impact every day. From maintaining high standards across communal areas to ensuring shared spaces are clean, well-presented, and inviting, you`ll help deliver a positive experience that makes our accommodation feel like home.
Your impact
Responsibilities
- Taking pride in the presentation of our communal and shared areas, making them places students love to live in.
- Being a friendly, supportive presence for our students and colleagues, always ready to help or signpost support when needed.
- Ensuring safety and sustainability are at the heart of how you work, keeping our properties safe, clean, and environmentally conscious.
- Taking ownership of your space and never walking past a problem without acting on it or raising it.
Your background
You don`t need to fit a box or follow a traditional path - what matters most is your mindset. We`re looking for curiosity, openness to learning, and the drive to make a difference. Whether you`re solving problems, leading change, or supporting our students day-to-day, it`s your attitude and approach that will help shape something bigger.
To be successful in this role, you will
- Have previous experience in housekeeping and a passion for maintaining high standards of cleanliness and presentation.
- Demonstrate great attention to detail and take pride in delivering excellent service.
- Bring a positive attitude, showing flexibility and a willingness to get involved in all aspects of the role.
- Be approachable and friendly, building positive relationships with students and colleagues.
- Thrive as part of a supportive team, contributing to a welcoming and well-kept environment for everyone.
Why it`s great to work with US!
In this values-led organisation, you’ll do work that makes a difference, helping to shape welcoming, vibrant communities where students can thrive. Whether this is your first step or your next one, we’ll help you build skills, confidence and a career you’re proud of.
We Believe That Everyone Thrives When They`re Able To Bring The Best Version Of Themselves To Work. So, Alongside a Competitive Salary, We’ve Built a Culture And a Reward Package To Support You In Bringing Your Full, Authentic Self To Work, Including
- A performance-related bonus paid twice a year for our operational teams, or annually for support functions
- 25 days annual leave plus bank holidays, with the option to buy up to 5 extra days and earn up to 5 additional days for long service (FTE equivalent)
- A generous pension scheme where contributions between 4% and 11% depending on how much you save
- Life assurance worth 4 times your salary
- Share save scheme giving you access to purchase Unite Students shares at a discounted rate
- Enhanced Family Leave - including 18 weeks full pay for birthing parents and 4 weeks for non-birthing parents
- Medicash (Health Cash Plan) - access to claim back the cost of routine medical care, such as dental, optical, physio, etc.
- An Employee Assistance Programme (EAP) to ensure that you’re supported as much as possible when you need it
- Free volunteering day per year to make a difference!
- Access to our online platform that provides access to a range of retail and hospitality services at a discounted premium
There`s even more to enjoy - find the full benefits package on our
Alongside all these great benefits to support you, we also want to ensure that we’re supporting your family too. You’ll also have access to 20% student rent at any of our direct let properties for your children, siblings, their children, or any student of depends on you!
Once you’ve joined US, you’ll also gain access to an extensive suite of essential learning to get you ready to take on your day to day, as well as wider catalogue to explore and elevate yourself and your career!
If you`re expecting ordinary, then think again. We`re US, we`re different - and we`re proud of it. How far you could go? Join US and find out.
Housekeeping Team Member in Cardiff employer: Unite Students
Unite Students in Portsmouth is an exceptional employer, dedicated to fostering a supportive and inclusive work culture that prioritises student engagement and community building. Employees benefit from competitive salaries, generous annual leave, and performance-related bonuses, alongside opportunities for personal and professional growth within the vibrant student accommodation sector. Join us to make a meaningful impact while enjoying a rewarding career in a dynamic environment.
StudySmarter Expert Advice🤫
We think this is how you could land Housekeeping Team Member in Cardiff
✨Tip Number 1
Familiarise yourself with the student accommodation environment. Understanding the unique needs of students can help you connect better during interviews and show that you're genuinely interested in creating a welcoming atmosphere.
✨Tip Number 2
Highlight your customer service skills in conversations. Since this role involves interacting with students, emphasising your ability to provide excellent service will make you stand out as a candidate who can enhance their living experience.
✨Tip Number 3
Demonstrate your teamwork abilities. Share examples of how you've successfully worked in a team before, as this role requires collaboration with others to maintain a clean and friendly environment.
✨Tip Number 4
Show your attention to detail during any informal discussions or interviews. Mention specific cleaning tasks you've excelled at in the past, as this will reassure us that you take pride in delivering high-quality work.
We think you need these skills to ace Housekeeping Team Member in Cardiff
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in housekeeping or customer service. Emphasise any roles where you demonstrated attention to detail and teamwork, as these are key qualities for the position.
Craft a Strong Cover Letter:In your cover letter, express your enthusiasm for working in student accommodation. Mention how your skills align with the role, particularly your ability to provide excellent customer service and maintain cleanliness.
Showcase Your Personality:Since the role requires a friendly attitude, let your personality shine through in your application. Use a warm and approachable tone to convey that you would be a welcoming presence for students.
Highlight Teamwork Experience:Discuss any previous experiences where you worked as part of a team. This could include group projects, volunteer work, or past jobs. Emphasising your ability to collaborate will show you’re a good fit for their fun and friendly team.
How to prepare for a job interview at Unite Students
✨Show Your Attention to Detail
As a Housekeeping Team Member, attention to detail is crucial. Be prepared to discuss specific examples of how you've maintained cleanliness and organisation in previous roles, highlighting your commitment to high standards.
✨Demonstrate Your Customer Service Skills
This role involves interacting with students, so it's important to showcase your customer service experience. Share stories that illustrate your ability to provide a warm and accommodating service, making sure to emphasise your friendly approach.
✨Emphasise Teamwork
Working as part of a team is key in this position. Be ready to talk about your experiences collaborating with others, how you contribute to a positive team environment, and any challenges you've overcome together.
✨Prepare for Practical Questions
Expect questions that assess your problem-solving skills, especially regarding maintenance issues. Think of scenarios where you've identified problems and how you took action to resolve them, demonstrating your proactive attitude.
