At a Glance
- Tasks: Deliver an outstanding leasing journey and provide excellent customer service to residents.
- Company: Join the friendly team at Unite Group, a leader in student accommodation.
- Benefits: Enjoy a competitive salary, annual bonus, 5 weeks holiday, and various perks.
- Other info: Dynamic role with opportunities for personal growth and community engagement.
- Why this job: Make a real difference in students' lives by helping them feel at home.
- Qualifications: A caring attitude, great communication skills, and strong time-management abilities.
The predicted salary is between 29160 - 29160 £ per year.
Location: 180 Stratford, E15 2FD
Salary: £29,160 + bonus + benefits
Hours: 37.5 hours per week. Leasing Associates work 5 days out of 7, between the hours of 8am and 8pm. Weekends will be required on a rota basis.
The Role
Join Unite Group and be part of a friendly team. Your top priorities will be delivering an outstanding leasing journey while providing excellent customer service. As a Leasing Associate, you will support a diverse community of residents, build long‑term relationships and ensure they feel at home from enquiry through to move‑in and beyond.
Responsibilities
- Manage all new enquiries, viewings and the lettings process, including renewals.
- Manage the resident contracting process, ensuring compliance with all standards, legislation and Unite processes, controls and policies.
- Manage applicant checks, including referencing, ensuring that applicants are correctly screened and commercial risk managed.
- Undertake inspections of both occupied and vacant properties, to ensure apartments are maintained at the required standard and report breaches or maintenance issues.
- Manage Rightmove listings: regularly monitor how many and for how long properties are online.
- Complete weekly competitor analysis on the local market.
- Prepare show homes for viewings.
- Support the ongoing function of the office and availability to residents by manning phones, lobby spaces and adopting different roles if required due to holiday cover.
- Organise and attend events held for residents.
- Act as a positive ambassador for Unite Group where opportunities arise.
- Assist team members with ad hoc tasks where required.
Qualifications
- A caring, warm person with a positive attitude.
- An excellent communicator who is happy to chat to students and answer their questions.
- Great time‑management and organisational skills.
Benefits
- An annual bonus to share in the company’s success.
- 5 weeks paid holiday per year, plus bank holidays.
- Pension scheme – the company contributes 1% extra based on your contribution.
- Shared parental leave – 18 weeks full pay.
- Other benefits include ShareSave, Bike to Work, Charity Match and a range of discounts.
All new employees in this position will be required to undergo a basic criminal record check prior to commencing employment.
Leasing Associate employer: Unite Group plc
Join Unite Group as a Leasing Associate and become part of a supportive and vibrant team dedicated to creating a welcoming environment for residents. With competitive benefits including an annual bonus, generous holiday allowance, and opportunities for personal growth, you will thrive in a culture that values community and collaboration. Located in the heart of Stratford, this role offers a unique chance to engage with a diverse community while enjoying the perks of city living.
StudySmarter Expert Advice🤫
We think this is how you could land Leasing Associate
✨Get Involved in Local Property Events
Dive into local property expos and networking events! Real estate thrives on connections, so attending these events helps us meet potential employers and industry leaders, plus it's a chance to show off your enthusiasm for the field.
✨Connect with Local Agents on Social Media
Follow and engage with local real estate agents and firms on platforms like Instagram and LinkedIn. Sharing their posts and commenting with your insights can put you on their radar and might even lead to job opportunities at companies like Unite Group plc.
✨Don’t Underestimate the Power of Cold Outreach
Got your eye on a specific company like Unite Group plc? Don't hesitate to send a direct message or an email expressing your interest. Personalise your approach, maybe mentioning a recent listing or project of theirs, and it could set you apart from other candidates.
✨Utilise Property Management Platforms
Check out property management platforms and job boards tailored for the real estate sector. They often have exclusive listings, especially for full-time roles. Don't forget to visit Unite Group plc's careers page directly; we love seeing passionate candidates applying through our website!
We think you need these skills to ace Leasing Associate
Some tips for your application 🫡
Show Your Real-Estate Savvy:When crafting your CV and cover letter, make sure to highlight any relevant experience in the real estate sector. If you've done internships, assistant roles, or even relevant coursework, lay it out clearly. We want to see your familiarity with market trends, property management, or any sales experience you've got under your belt!
Quantify Your Achievements:In real estate, numbers speak volumes! When detailing your past roles, use concrete figures to demonstrate your achievements. For example, mention how many properties you sold, the percentage increase in client satisfaction, or any successful negotiations. These metrics can give your application that extra punch it needs!
Tailor Your Documents for the Job:Every application should feel personal. When applying for the Leasing Associate role at Unite Group plc, tweak your CV to focus on aspects that are important to them. If they value client relationships, emphasise your interpersonal skills. We want to see you aligning your experiences with what they're looking for!
Keep It Professional Yet Approachable:While we want you to show off your expertise, don't forget to let your personality shine through in your cover letter. A touch of friendliness can set you apart, especially in real estate where client interaction is key. Show that you're ready not just to work with the property but also with people!
How to prepare for a job interview at Unite Group plc
✨Know Your Market Trends
In real estate, it’s all about staying ahead of the curve. Make sure we brush up on the latest market trends in the area where Unite Group plc operates. Being able to discuss local property values, demand, and upcoming developments will show that we’re not just interested in the job, but genuinely invested in the industry.
✨Prepare for Scenario Questions
Expect some scenario-based questions during the interview. We might get asked how we’d handle different client situations or property evaluations. Preparing our responses for common real estate scenarios not only demonstrates our problem-solving skills but also shows that we can think on our feet in a client-facing role.
✨Showcase Your Connections
In full-time real estate, networking is key! Let’s think about our connections in the industry and what we can bring to Unite Group plc. Whether it’s insights on prospective clients or relationships with local contractors, talking about these experiences can set us apart from other candidates.
✨Demonstrate Technical Savvy
Familiarity with different real estate software tools is a big plus. We should be ready to discuss any platforms we've used, whether it's for property management, CRM, or data analysis. Being comfortable with technology not only makes us more efficient, but also shows that we’re adaptable to the tools used at Unite Group plc.
