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- Tasks: Ensure student safety, respond to emergencies, and provide excellent customer service during night shifts.
- Company: Unite Students is the UK's largest provider of purpose-built student accommodation, supporting over 70,000 students.
- Benefits: Enjoy a competitive salary, annual bonus, 33 days holiday, and various health and wellbeing perks.
- Why this job: Make a real impact while working in a supportive, inclusive environment that values your individuality.
- Qualifications: Strong communication skills, calm under pressure, and a passion for creating a safe community.
- Other info: This is a fixed-term contract for 3 months with potential for growth in a dynamic team.
The predicted salary is between 34977 - 36360 £ per year.
03-09-2025
Safety Team Member (Nights)
Location: London City, E1.
Hours and Rota: 42.5 hours per week. Safety Team Members work 5 night shifts out of 7 between the hours of 10/10.30pm and 7/7.30am. Shift pattern variations may apply.
Salary: £34,977 – £36,360 per annum (depending on experience), plus bonus and benefits.
Fixed Term Contract: 3 months
The role
Join uS and be part of our friendly team. Your top priorities will be ensuring the safety of our students and employees, whilst delivering excellent customer service. From responding to emergencies, handling disputes and making our students feel at home, no two nights will be the same! As a Safety Team Member you will have the opportunity to make a real impact at work, enriching lives with meaningful interactions.
What you`ll be doing as a Safety Team Member:
- Patrolling multiple properties to keep our students and employees safe
- Acting as the first response to incidents and emergencies
- Helping students who are locked out of their rooms
- Providing outstanding customer service to our students
- Reporting on incidents electronically
What we`re looking for in you:
- Excellent communication and listening skills
- Calm under pressure, approachable and fair
- Confident working alone and comfortable working as part of a team
- Most importantly, as a Safety Team Member you`ll share our values and passion for creating a Home for Success
What You`ll Get in Return
- A discretionary annual bonus so you can share in the company`s success
- 33 days` paid holiday, inclusive of bank holidays and an annual holiday buying scheme, with 5 additional days awarded for long service
- A generous pension scheme – employer contributions between 5% and 11% depending on how much you save
- Various benefits to support your health and wellbeing including a Healthcare Cash Plan, an Employee Assistance Programme, a Wellbeing platform and a Gym benefit that you can share with your family and friends
- Enhanced Family Leave including 18 weeks full pay for birthing parents and 4 weeks for non-birthing parents
- Lots of other great benefits including an annual ShareSave scheme, Employee Life Assurance, a discounts portal and more!
About Unite Students
Founded in 1991, Unite Students is a FTSE 100 business and the UK`s largest provider of purpose-built student accommodation. You can find us in 23 leading university towns and cities, with over 70,000 students calling US home! We are driven by our values, culture, and a commitment to develop diverse and inclusive teams, filled with positive energy and new ideas.
Instinctive inclusion. We know that to create and maintain a happy healthy organisation, we have to work hard to ensure inclusion isn`t just what we do but who we are.
People make Unite Students. Employees, students, and neighbours all contribute to building environments where we can all thrive.
Room for Everyone
We`re proud to be an employer that embraces individuality, and we`re passionate about building inclusive teams. We focus on creating a collaborative culture where you can be you, where your voice is heard, and where you can truly belong. We take great pride in being rated Gold Investors in People and are constantly striving to provide the highest standard of learning and development opportunities and professional pathways for our people. Building a home for success, for both our employees and students, requires exceptional people with a passion for creating room for everyone, doing what`s right, keeping US safe, and raising the bar. Join us as we build better experiences for students that live with us.
We are US.
As part of our commitment to safeguarding our students, all new employees in this position will be required to undertake a basic criminal record check prior to commencing employment. The cost of this check will be incurred by Unite Students. Any offer of employment will be subject to a satisfactory criminal record check result.
If this position sounds exciting to you, we would love to receive your application!
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Student Safety Team Member employer: Unite Foundation
Contact Detail:
Unite Foundation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Student Safety Team Member
✨Tip Number 1
Familiarise yourself with the specific safety protocols and emergency procedures relevant to student accommodation. This knowledge will not only help you during the interview but also demonstrate your commitment to ensuring student safety.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've handled difficult situations in the past. Being able to communicate effectively and remain calm under pressure is crucial for this role.
✨Tip Number 3
Network with current or former employees of Unite Students if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the application process.
✨Tip Number 4
Research the values and mission of Unite Students thoroughly. Understanding their commitment to inclusion and community will allow you to align your responses with their ethos during any discussions or interviews.
We think you need these skills to ace Student Safety Team Member
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Safety Team Member. Tailor your application to highlight how your skills and experiences align with these expectations.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in safety, customer service, or emergency response. Use specific examples to demonstrate your ability to handle pressure and provide excellent service.
Showcase Your Skills: Make sure to mention your communication and listening skills, as well as your ability to work both independently and as part of a team. These are key attributes for the role, so provide examples of how you've demonstrated these in past roles.
Personalise Your Application: Address your application to the hiring team at Unite Students and express your enthusiasm for their values and mission. A personal touch can make your application stand out and show that you are genuinely interested in the position.
How to prepare for a job interview at Unite Foundation
✨Show Your Commitment to Safety
Make sure to express your understanding of the importance of safety in the role. Share any relevant experiences where you ensured safety or handled emergencies, as this will demonstrate your suitability for the position.
✨Demonstrate Excellent Communication Skills
Since communication is key in this role, prepare examples of how you've effectively communicated in past situations. Highlight your ability to listen and respond appropriately, especially under pressure.
✨Emphasise Teamwork and Independence
The role requires both teamwork and the ability to work alone. Be ready to discuss instances where you've successfully collaborated with others, as well as times when you took initiative on your own.
✨Align with Company Values
Research Unite Students' values and culture. During the interview, relate your personal values to theirs, particularly around inclusion and creating a supportive environment. This shows that you're not just looking for a job, but a place where you can contribute meaningfully.
