At a Glance
- Tasks: Join our facilities team to maintain safe and welcoming living spaces for students.
- Company: Be part of a values-led organisation that makes a difference in student communities.
- Benefits: Enjoy competitive salary, bonuses, generous leave, and health benefits.
- Other info: Access to extensive learning and career development opportunities.
- Why this job: Make a real impact while building skills and confidence in a supportive environment.
- Qualifications: Valid UK driving license and basic maintenance skills required.
The predicted salary is between 26750 - 26750 £ per year.
Starting from £26,750 plus bonus and benefits. Join our facilities team and play a vital role in maintaining safe, clean, and welcoming living spaces where your skills keep our student community thriving every day.
Location: Loughborough
Contract Type: Permanent
Working Hours: 37.5 hours per week working 5 days out of 7 between the hours of 8am and 8pm. Weekends will be required on a rota basis and On Call.
Salary: Starting from £26,750 + bonus + benefits
Essential: A full UK driving license
As a Facilities Team Member, you’ll play a key part in creating safe, welcoming, and well‑maintained spaces that help our students feel at home and thrive. You’ll work closely with your Facilities Team Leader, peers and residents, resolving maintenance issues, responding to health and safety needs, and supporting a high‑quality living environment. Every day is different whether you’re fixing a door, responding to an urgent call, or simply checking in with students your attention to detail and commitment to our values will help build a positive community where everyone belongs.
Your impact
Whilst no two days are the same at Unite Students, here’s a flavour of what you’ll be responsible for in this role:
- Perform General Maintenance Tasks: Carry out basic joinery, plastering, plumbing, electrical repairs, and reactive maintenance to ensure buildings are safe, secure, and well‑maintained.
- Ensure Health and Safety Compliance: Maintain a safe environment by completing monitoring, responding promptly to safety‑related calls, and adhering to all relevant policies and procedures.
- Deliver Excellent Customer Service: Connect with students and colleagues, respond to maintenance requests and student feedback, and provide support with a positive and approachable attitude.
- Use Digital Tools and Procedures: Log maintenance issues accurately using PDA apps and complete planned inspections, reporting any remedial work to the appropriate engineer.
Your background
You don’t need to fit a box or follow a traditional path – what matters most is your mindset. We’re looking for curiosity, openness to learning, and the drive to make a difference. Whether you’re solving problems, leading change, or supporting our students day‑to‑day, it’s your attitude and approach that will help shape something bigger.
To be successful in this role, you will:
- Hold a Valid UK driver’s license – essential for traveling between sites.
- Basic technical maintenance skills – including joinery, plastering, basic domestic plumbing, and completing like‑for‑like electrical changes with attention to safety and proper documentation.
- Knowledge and adherence to Health and Safety legislation – ensuring a safe working environment and compliance with legal standards.
- Experience in general maintenance and customer‑facing roles – demonstrating the ability to work effectively while delivering top customer service.
- Strong problem‑solving and communication skills – capable of addressing maintenance issues efficiently and interacting professionally with stakeholders and colleagues.
Why it’s great to work with US!
In this values‑led organisation, you’ll do work that makes a difference, helping to shape welcoming, vibrant communities where students can thrive. Whether this is your first step or your next one, we’ll help you build skills, confidence and a career you’re proud of. We believe that everyone thrives when they’re able to bring the best version of themselves to work.
So, alongside a competitive salary, we’ve built a culture and a reward package to support you in bringing your full, authentic self to work, including:
- A performance‑related bonus paid twice a year.
- 25 days annual leave plus bank holidays, with the option to buy up to 5 extra days and earn up to 5 additional days for long service (FTE equivalent).
- A generous pension scheme where contributions between 4% and 11% depending on how much you save.
- Life assurance worth 4 times your salary.
- Share save scheme giving you access to purchase Unite Students shares at a discounted rate.
- Enhanced Family Leave – including 18 weeks full pay for birthing parents and 4 weeks for non‑birthing parents.
- Medicash (Health Cash Plan) – access to claim back the cost of routine medical care, such as dental, optical, physio, etc.
- An Employee Assistance Programme (EAP) to ensure that you’re supported as much as possible when you need it.
- Free volunteering day per year to make a difference!
- Access to our online platform that provides access to a range of retail and hospitality services at a discounted premium.
There’s even more to enjoy – find the full benefits package on our careers page. Alongside all these great benefits to support you, we also want to ensure that we’re supporting your family too. You’ll also have access to 20% student rent at any of our direct let properties for your children, siblings, their children, or any student of dependants on you!
Once you’ve joined US, you’ll also gain access to an extensive suite of essential learning to get you ready to take on your day to day, as well as a wider catalogue to explore and elevate yourself and your career!
If you’re expecting ordinary, then think again. We’re US, we’re different – and we’re proud of it. How far you could go? Join US and find out.
Facilities Team Member in Loughborough employer: Unite Foundation
At Unite Students, we pride ourselves on being a values-led organisation that fosters a vibrant and supportive work culture. As a Facilities Team Member in Loughborough, you'll enjoy competitive pay starting from £26,750, alongside a comprehensive benefits package including generous annual leave, a performance-related bonus, and opportunities for personal and professional growth. Join us to make a meaningful impact in our student communities while developing your skills in a dynamic environment that celebrates authenticity and inclusivity.
StudySmarter Expert Advice🤫
We think this is how you could land Facilities Team Member in Loughborough
✨Tip Number 1
Get to know the company culture! Before your interview, check out Unite Students' values and mission. This will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your problem-solving skills! Since you'll be dealing with maintenance issues, think of examples from your past where you've tackled challenges head-on. This will demonstrate your ability to handle the unexpected.
✨Tip Number 3
Show off your customer service skills! Be ready to share how you've positively interacted with customers or colleagues in previous roles. A friendly attitude goes a long way in creating a welcoming environment for students.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the details about the role and benefits right there, making it easier for you to tailor your approach.
We think you need these skills to ace Facilities Team Member in Loughborough
Some tips for your application 🫡
Show Your Skills:Make sure to highlight your maintenance skills in your application. Whether it's joinery, plumbing, or electrical work, we want to see how you can contribute to keeping our spaces safe and welcoming.
Be Personable:Since you'll be interacting with students and colleagues, let your personality shine through! Share examples of how you've provided excellent customer service in the past – we love a friendly face.
Keep It Relevant:Tailor your application to the role. Mention your understanding of health and safety compliance and any relevant experience you have. This shows us you're serious about making a difference in our community.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Unite Foundation
✨Know Your Stuff
Familiarise yourself with basic maintenance skills like joinery, plumbing, and electrical repairs. Be ready to discuss your experience in these areas and how you've applied them in previous roles. This shows you’re not just a talker but someone who can get the job done.
✨Health and Safety First
Brush up on health and safety legislation relevant to facilities management. Be prepared to explain how you ensure compliance in your work. This will demonstrate your commitment to maintaining a safe environment for students and staff alike.
✨Customer Service is Key
Think of examples where you’ve provided excellent customer service, especially in a maintenance context. Highlight your communication skills and how you handle feedback or complaints. This role is about connecting with students, so show that you can be approachable and supportive.
✨Be Ready for the Unexpected
Since no two days are the same, prepare for situational questions that test your problem-solving skills. Think of times when you had to think on your feet or adapt quickly to changing circumstances. This will showcase your ability to thrive in a dynamic environment.
