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- Tasks: Join our team to keep student accommodation clean and welcoming.
- Company: Unite Students is the UK's largest provider of student accommodation, supporting over 70,000 students.
- Benefits: Enjoy a competitive salary, annual bonus, 25 days holiday, and health benefits.
- Other info: All new hires must complete a basic criminal record check.
- Why this job: Be part of a fun team that creates a home-like atmosphere for students.
- Qualifications: Attention to detail, a positive attitude, and a willingness to engage with students.
The predicted salary is between 20500 - 21500 £ per year.
City: Manchester
Hours and Rota: 37.5 hours per week, working 5 days out of 7 between the hours of 7am - 6pm
Salary: £24,572 - £25,517 per annum (depending on experience), plus bonus and benefits
The Role
As a Housekeeper you will be working in our student accommodation, providing an outstanding experience for our students by delivering high quality cleaning and excellent customer service. You will play a key part in a fun and friendly team to make sure our students always feel at home.
What You’ll Be Doing
- Keeping communal spaces including entrances, common rooms, hallways and outdoor areas clean and tidy on a daily basis
- Providing a warm and accommodating service for our customers
- Logging maintenance issues to help keep our properties safe and secure
What We’re Looking for in You
- You’ll have great attention to detail and will take pride in delivering high quality cleaning and customer service
- You’ll be hardworking and willing to get stuck in - some students are cleaner than others!
- You’ll be a friendly face around the property, happy to chat to our students and answer their questions
- A positive attitude and able to work as part of a team
What You’ll Get in Return
- A discretionary annual bonus so you can share in the company’s success
- 25 days’ paid holiday and an annual holiday buying scheme, with 5 additional days awarded for long service
- A generous pension scheme - employer contributions between 5% and 11% depending on how much you save
- Various benefits to support your health and wellbeing including a Healthcare Cash Plan, an Employee Assistance Programme, a Wellbeing platform and a Gym benefit that you can share with your family and friends
- Enhanced Family Leave including 18 weeks full pay for birthing parents and 4 weeks for non-birthing parents
- Lots of other great benefits including an annual ShareSave scheme, Employee Life Assurance, a discounts portal and more!
About Unite Students
Founded in 1991, Unite Students is a FTSE 100 business and the UK’s largest provider of purpose-built student accommodation. You can find us in 23 leading university towns and cities, with over 70,000 students calling us home! We are driven by our values, culture, and a commitment to develop diverse and inclusive teams, filled with positive energy and new ideas.
Instinctive inclusion. We know that to create and maintain a happy healthy organisation, we have to work hard to ensure inclusion isn’t just what we do but who we are. People make Unite Students. Employees, students, and neighbours all contribute to building environments where we can all thrive.
Room for Everyone. We’re proud to be an employer that embraces individuality, and we’re passionate about building inclusive teams. We focus on creating a collaborative culture where you can be you, where your voice is heard, and where you can truly belong.
We take great pride in being rated Gold Investors in People and are constantly striving to provide the highest standard of learning and development opportunities and professional pathways for our people. Building a home for success, for both our employees and students, requires exceptional people with a passion for creating room for everyone, doing what’s right, keeping us safe, and raising the bar.
Join us as we build better experiences for students that live with us. We are us.
As part of our commitment to safeguarding our students, all new employees in this position will be required to undertake a basic criminal record check prior to commencing employment. The cost of this check will be incurred by Unite Students. Any offer of employment will be subject to a satisfactory criminal record check result.
If this position sounds exciting to you, we would love to receive your application!
Housekeeping Team Member employer: Unite Foundation
Contact Detail:
Unite Foundation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeping Team Member
✨Tip Number 1
Familiarise yourself with the values and culture of Unite Students. Understanding their commitment to inclusion and teamwork will help you align your approach during any interviews or discussions.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've positively interacted with customers in previous roles. This will demonstrate your ability to create a welcoming environment for students.
✨Tip Number 3
Be ready to discuss your attention to detail and how it has impacted your work in the past. Highlighting specific instances where your thoroughness made a difference can set you apart from other candidates.
✨Tip Number 4
Prepare to express your enthusiasm for working in a team. Share experiences that illustrate your collaborative spirit, as this role heavily relies on being part of a friendly and supportive team.
We think you need these skills to ace Housekeeping Team Member
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in housekeeping or customer service. Emphasise any roles where you demonstrated attention to detail and teamwork, as these are key qualities for the Housekeeping Team Member position.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for providing excellent customer service and your ability to maintain cleanliness. Mention specific examples from your past experiences that align with the responsibilities outlined in the job description.
Highlight Your Soft Skills: In your application, emphasise your friendly attitude and willingness to engage with students. Mention how you can contribute to a positive atmosphere in the student accommodation, as this is an important aspect of the role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a housekeeping role.
How to prepare for a job interview at Unite Foundation
✨Show Your Attention to Detail
As a Housekeeping Team Member, attention to detail is crucial. Be prepared to discuss specific examples of how you've maintained cleanliness and organisation in previous roles, highlighting your commitment to high standards.
✨Demonstrate Your Customer Service Skills
Since you'll be interacting with students, it's important to showcase your customer service abilities. Share experiences where you provided excellent service or resolved issues, emphasising your friendly and approachable nature.
✨Emphasise Teamwork
This role requires working as part of a team, so be ready to talk about your experiences collaborating with others. Highlight instances where you contributed to a positive team environment or helped colleagues achieve common goals.
✨Prepare for Questions on Flexibility
With a rota that includes various shifts, demonstrate your willingness to be flexible. Discuss your availability and any past experiences where you adapted to changing schedules or took on additional responsibilities.