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- Tasks: Lead a team to maintain cleanliness and support students in their new homes.
- Company: Unite Students is the UK's largest provider of purpose-built student accommodation.
- Benefits: Enjoy 33 days paid holiday, a bonus scheme, and health & wellbeing perks.
- Why this job: Make a positive impact on students' lives while developing your leadership skills.
- Qualifications: Detail-oriented, hardworking, and able to lead a small team effectively.
- Other info: Join a diverse and inclusive culture that values individuality and growth.
The predicted salary is between 22000 - 25000 £ per year.
Salary: £26,039 – £27,906per annum + bonus + benefits per annum (depending on experience), plus bonus and benefits
Hours: 37.5 hours per week. Housekeeping Team Leaders work 5 days out of 7, between the hours of 8am and 6pm. Weekends will be required on a rota basis.
Help us make our properties Home
Would you be comfortable helping our students keep their new space clean and tidy, whilst being a caring and familiar face to support them get to grips with the basics of living away from home for the first time? If you can lead and motivate others to do the same, we have room for you in a company that will recognise, reward, and grow your potential.
We are Unite Students, a progressive FTSE 100 company, and the leading provider of purpose-built student accommodation in the UK. We are looking for Housekeeping Team Leaders with an excellent eye for detail, who take great pride in their work, and who can lead a team to provide an outstanding service, and safe and welcoming home for our students.
You will deliver exceptional service and lead a team of Housekeepers across several of our properties, to ensure our buildings are kept clean and well-presented so that our students can flourish and thrive in a safe and welcoming environment. This is hands-on role where you€,,ll have plenty of opportunity to get stuck in and share your knowledge with the students who call uS Home.
You will be:
- Organising the day-to-day activities of the team, including delegating tasks, monitoring standards, and setting targets
- Maintaining a clean, safe, and secure environment for everyone, including liaising with maintenance teams to resolve issues
- Providing hands on support to the team to aid their learning and development, and help them to reach their potential
- Leading by example – never walking past a mess without doing something about it!
You will also ensure that you and your team:
- Get to know our students and help them settle into their new environment
- Actively listen to our students, directing them to available support whenever it is needed
- Take ownership of issues, including taking immediate and appropriate action in the case of an incident or emergency
- Adhere to our policies, procedures and specified ways of working at all times, including completion of basic monitoring and compliance
What we`re looking for:
- You are detail oriented, nothing escapes your eye
- You are hardworking and willing to get stuck in alongside your team
- You are able to delegate tasks fairly, bearing in mind your team`s strengths and weaknesses
- You are a confident housekeeper and able to lead a small team when required
- You communicate effectively, by actively listening, making points logically, and by using appropriate language, tone, and gesture.
- You remain calm and focussed, even in difficult or pressurised situations
- You have the ability to find a solution to a new situation or challenge
- You are confident working both alone on your own or as part of a team
- You understand and respect the diversity of others` cultures, beliefs, and backgrounds.
What You`ll Get in Return
- A discretionary annual bonus so you can share in the company`s success
- 33 days` paid holiday, inclusive of bank holidays and an annual holiday buying scheme, with 5 additional days awarded for long service
- A generous pension scheme – employer contributions between 5% and 11% depending on how much you save
- Various benefits to support your health and wellbeing including a Healthcare Cash Plan, an Employee Assistance Programme, a Wellbeing platform and a Gym benefit that you can share with your family and friends
- Enhanced Family Leave including 18 weeks full pay for birthing parents and 4 weeks for non-birthing parents
- Lots of other great benefits including an annual ShareSave scheme, Employee Life Assurance, a discounts portal and more!
About Unite Students
Founded in 1991, Unite Students is a FTSE 100 business and the UK`s largest provider of purpose-built student accommodation. You can find us in 23 leading university towns and cities, with over 70,000 students calling US home! We are driven by our values, culture, and a commitment to develop diverse and inclusive teams, filled with positive energy and new ideas.
Instinctive inclusion. We know that to create and maintain a happy healthy organisation, we have to work hard to ensure inclusion isn`t just what we do but who we are.
People make Unite Students. Employees, students, and neighbours all contribute to building environments where we can all thrive.
Room for Everyone
We`re proud to be an employer that embraces individuality, and we`re passionate about building inclusive teams. We focus on creating a collaborative culture where you can be you, where your voice is heard, and where you can truly belong. We take great pride in being rated Gold Investors in People and are constantly striving to provide the highest standard of learning and development opportunities and professional pathways for our people. Building a home for success, for both our employees and students, requires exceptional people with a passion for creating room for everyone, doing what`s right, keeping US safe, and raising the bar. Join us as we build better experiences for students that live with us.
We are US.
As part of our commitment to safeguarding our students, all new employees in this position will be required to undertake a basic criminal record check prior to commencing employment. The cost of this check will be incurred by Unite Students. Any offer of employment will be subject to a satisfactory criminal record check result.
If this position sounds exciting to you, we would love to receive your application!
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Housekeeping Team Leader employer: Unite Foundation
Contact Detail:
Unite Foundation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeping Team Leader
✨Tip Number 1
Familiarise yourself with the values and culture of Unite Students. Understanding their commitment to diversity and inclusion will help you align your approach when discussing your leadership style and how you can contribute to a positive environment for both staff and students.
✨Tip Number 2
Prepare to discuss specific examples of how you've successfully led a team in the past. Highlight your ability to delegate tasks effectively and how you’ve motivated team members to achieve high standards, as this is crucial for the Housekeeping Team Leader role.
✨Tip Number 3
Showcase your problem-solving skills by thinking of scenarios where you had to handle difficult situations or emergencies. Being able to articulate how you remained calm and focused under pressure will demonstrate your suitability for this hands-on role.
✨Tip Number 4
Engage with the community aspect of the role. Be ready to discuss how you would build relationships with students and support them in their transition to living away from home, as this personal touch is key to creating a welcoming environment.
We think you need these skills to ace Housekeeping Team Leader
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in housekeeping and team leadership. Use specific examples that demonstrate your attention to detail and ability to motivate others.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for creating a welcoming environment for students. Mention how your skills align with the responsibilities of the Housekeeping Team Leader role, such as organisation and effective communication.
Showcase Your Leadership Skills: In your application, emphasise your experience in leading teams. Provide examples of how you've successfully delegated tasks and supported team members in their development.
Demonstrate Cultural Awareness: Highlight your understanding and respect for diverse cultures and backgrounds. This is important for creating an inclusive environment for students, so share any relevant experiences or training you have in this area.
How to prepare for a job interview at Unite Foundation
✨Show Your Leadership Skills
As a Housekeeping Team Leader, it's crucial to demonstrate your ability to lead and motivate a team. Prepare examples of how you've successfully managed a team in the past, focusing on delegation, support, and achieving targets.
✨Emphasise Attention to Detail
This role requires a keen eye for detail. Be ready to discuss specific instances where your attention to detail made a significant difference in your work or in a team environment. Highlight how this skill can enhance the student experience.
✨Demonstrate Effective Communication
Effective communication is key in this role. Practice articulating your thoughts clearly and listen actively during the interview. Show that you can communicate with both your team and the students in a way that is respectful and supportive.
✨Prepare for Situational Questions
Expect questions about how you would handle various situations, such as conflicts within the team or emergencies. Think through potential scenarios and how you would approach them, showcasing your problem-solving skills and calmness under pressure.
