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- Tasks: Ensure student safety, respond to emergencies, and provide excellent customer service.
- Company: Join Unite Students, the UK's largest provider of student accommodation.
- Benefits: Competitive salary, annual bonus, 33 days holiday, and health benefits.
- Why this job: Make a real impact while creating a safe and welcoming environment for students.
- Qualifications: Strong communication skills and ability to stay calm under pressure.
- Other info: Be part of a diverse team that values inclusion and personal growth.
The predicted salary is between 10400 - 11200 £ per year.
Location: Pier Quays, Medway
Hours and Rota: 17 hours per week. Safety Team Member working 2 night shifts out of 7 between the hours of 10.00pm and 7.00am. Shift pattern variations may apply.
Salary: £12,502 - £13,260.80 per annum (depending on experience), plus bonus and benefits.
The role: Join us and be part of our friendly team. Your top priorities will be ensuring the safety of our students and employees, whilst delivering excellent customer service. From responding to emergencies, handling disputes and making our students feel at home, no two nights will be the same! As a Safety Team Member you will have the opportunity to make a real impact at work, enriching lives with meaningful interactions.
What you’ll be doing as a Safety Team Member:
- Patrolling multiple properties to keep our students and employees safe
- Acting as the first response to incidents and emergencies
- Helping students who are locked out of their rooms
- Providing outstanding customer service to our students
- Reporting on incidents electronically
What we’re looking for in you:
- Excellent communication and listening skills
- Calm under pressure, approachable and fair
- Confident working alone and comfortable working as part of a team
- Most importantly, as a Safety Team Member you’ll share our values and passion for creating a Home for Success
What You’ll Get in Return:
- A discretionary annual bonus so you can share in the company’s success
- 33 days paid holiday, inclusive of bank holidays and an annual holiday buying scheme, with 5 additional days awarded for long service
- A generous pension scheme - employer contributions between 5% and 11% depending on how much you save
- Various benefits to support your health and wellbeing including a Healthcare Cash Plan, an Employee Assistance Programme, a Wellbeing platform and a Gym benefit that you can share with your family and friends
- Enhanced Family Leave including 18 weeks full pay for birthing parents and 4 weeks for non-birthing parents
- Lots of other great benefits including an annual ShareSave scheme, Employee Life Assurance, a discounts portal and more!
About Unite Students: Founded in 1991, Unite Students is the UK’s largest provider of purpose-built student accommodation. We are driven by our values, culture, and a commitment to develop diverse and inclusive teams, filled with positive energy and new ideas.
As part of our commitment to safeguarding our students, all new employees in this position will be required to undertake a basic criminal record check prior to commencing employment. The cost of this check will be incurred by Unite Students. Any offer of employment will be subject to a satisfactory criminal record check result.
If this position sounds exciting to you, we would love to receive your application!
Student Safety Team Member in Gillingham employer: Unite Foundation
Contact Detail:
Unite Foundation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Student Safety Team Member in Gillingham
✨Tip Number 1
Get to know the company culture! Before your interview, check out Unite Students' values and mission. This will help you connect your own experiences to what they’re looking for, showing that you’re not just a good fit for the role, but for the team too.
✨Tip Number 2
Practice your communication skills! As a Safety Team Member, you'll need to be calm and approachable. Try role-playing common scenarios with friends or family to get comfortable with how you’d handle emergencies or disputes.
✨Tip Number 3
Show off your problem-solving skills! Think of examples from your past where you’ve had to think on your feet or resolve conflicts. Be ready to share these during your interview to demonstrate your ability to keep students safe and happy.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at Unite Students!
We think you need these skills to ace Student Safety Team Member in Gillingham
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for ensuring student safety shine through. We want to see that you genuinely care about creating a safe and welcoming environment for everyone.
Tailor Your Experience: Make sure to highlight any relevant experience you have in safety, customer service, or teamwork. We love seeing how your background aligns with our values and the role of a Safety Team Member.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language to describe your skills and experiences, as we appreciate direct communication that gets to the heart of what you can bring to our team.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity with Unite Students.
How to prepare for a job interview at Unite Foundation
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand what being a Safety Team Member entails. Familiarise yourself with the responsibilities like patrolling properties and responding to emergencies. This will help you demonstrate your enthusiasm and readiness to take on the role.
✨Showcase Your Communication Skills
Since excellent communication is key for this position, prepare examples of how you've effectively communicated in past roles. Think about times when you’ve handled disputes or provided outstanding customer service, as these experiences will resonate well with the interviewers.
✨Stay Calm Under Pressure
The job requires someone who can remain calm during emergencies. Be ready to discuss situations where you’ve had to think on your feet or manage stressful scenarios. This will show that you can handle the unpredictable nature of the role.
✨Emphasise Your Team Spirit
While the role involves working alone, being part of a team is equally important. Share experiences that highlight your ability to collaborate and support others. This will align with their values of creating a collaborative culture and making everyone feel at home.
