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- Tasks: Join our team to tackle maintenance tasks and ensure a safe environment for students.
- Company: Unite Students is the UK's largest provider of student accommodation, supporting over 70,000 students.
- Benefits: Enjoy 25 days holiday, a bonus scheme, and health perks like a gym benefit and healthcare cash plan.
- Why this job: Be part of a vibrant culture that values inclusion and offers growth opportunities in a supportive environment.
- Qualifications: A full UK driving licence and experience in maintenance or customer service are essential.
- Other info: This role requires a basic criminal record check before starting.
The predicted salary is between 25700 - 28587 £ per year.
Hours and Rota: 37.5 hours per week. The role will be expected to work an 8 hour shift between 8am and 8pm Monday - Sunday.
Salary: £25,699 - £28,587 per annum (depending on experience), plus bonus and benefits.
Essential: A full driving license valid for driving in the UK.
What you`ll be doing as a Facilities Team Member:
- Resolving a variety of general maintenance issues and problems including basic plastering, window and door repairs, completing like-for-like electrical changes and basic plumbing.
- Responding to any Health and Safety related calls.
- Completing planned inspections and rectifying any remedial works.
- Logging any maintenance issues and follow up accordingly.
What we`re looking for in you:
- The student experience is at the forefront of everything we do, so you`ll be passionate about delivering top customer service.
- You`ll have experience working within general maintenance, basic plumbing and electrical skills desirable.
- You`ll have experience within a customer facing role.
What You`ll Get in Return:
- A discretionary annual bonus so you can share in the company`s success.
- 25 days` paid holiday and an annual holiday buying scheme, with 5 additional days awarded for long service.
- A generous pension scheme - employer contributions between 5% and 11% depending on how much you save.
- Various benefits to support your health and wellbeing including a Healthcare Cash Plan, an Employee Assistance Programme, a Wellbeing platform and a Gym benefit that you can share with your family and friends.
- Enhanced Family Leave including 18 weeks full pay for birthing parents and 4 weeks for non-birthing parents.
- Lots of other great benefits including an annual ShareSave scheme, Employee Life Assurance, a discounts portal and more!
About Unite Students:
Founded in 1991, Unite Students is a FTSE 100 business and the UK`s largest provider of purpose-built student accommodation. We are driven by our values, culture, and a commitment to develop diverse and inclusive teams, filled with positive energy and new ideas.
Room for Everyone: We`re proud to be an employer that embraces individuality, and we`re passionate about building inclusive teams. We focus on creating a collaborative culture where you can be you, where your voice is heard, and where you can truly belong.
As part of our commitment to safeguarding our students, all new employees in this position will be required to undertake a basic criminal record check prior to commencing employment. The cost of this check will be incurred by Unite Students. Any offer of employment will be subject to a satisfactory criminal record check result.
If this position sounds exciting to you, we would love to receive your application!
Facilities Team Member employer: Unite Foundation
Contact Detail:
Unite Foundation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Facilities Team Member
✨Tip Number 1
Familiarise yourself with the specific maintenance tasks mentioned in the job description, such as basic plumbing and electrical skills. Being able to discuss your hands-on experience with these tasks during an interview will show that you're well-prepared and knowledgeable.
✨Tip Number 2
Highlight any previous customer service experience you have, especially in roles that required problem-solving and communication. This will demonstrate your ability to handle the student experience effectively, which is a key focus for us.
✨Tip Number 3
Research Unite Students and our commitment to inclusion and employee development. Being able to articulate how your values align with ours can make a strong impression during the interview process.
✨Tip Number 4
Prepare examples of how you've successfully resolved maintenance issues in the past. Sharing specific instances where you've demonstrated initiative and problem-solving skills will help you stand out as a candidate.
We think you need these skills to ace Facilities Team Member
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in general maintenance, plumbing, and electrical skills. Emphasise any customer-facing roles you've had, as this is crucial for the Facilities Team Member position.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for delivering excellent customer service and your commitment to health and safety. Mention specific examples of how you've resolved maintenance issues in the past.
Highlight Your Driving License: Since a full driving license valid for driving in the UK is essential for this role, make sure to clearly state this in your application. It can be a deciding factor in your favour.
Showcase Your Values: Unite Students values inclusion and teamwork. In your application, reflect on how you align with these values and how you can contribute to creating a positive environment for students and colleagues alike.
How to prepare for a job interview at Unite Foundation
✨Show Your Customer Service Skills
As a Facilities Team Member, you'll be interacting with students regularly. Make sure to highlight your experience in customer-facing roles and demonstrate your passion for delivering excellent service during the interview.
✨Demonstrate Your Maintenance Knowledge
Be prepared to discuss your experience with general maintenance tasks, including basic plumbing and electrical skills. You might even want to share specific examples of problems you've solved in the past to showcase your hands-on abilities.
✨Understand Health and Safety Protocols
Since the role involves responding to health and safety calls, it's crucial to show that you understand the importance of these protocols. Brush up on relevant regulations and be ready to discuss how you would handle safety-related issues.
✨Express Your Commitment to Inclusion
Unite Students values diversity and inclusion. Be sure to convey your understanding of these principles and how you can contribute to creating an inclusive environment for both staff and students.
