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For Companies At a Glance
- Tasks: Fix maintenance issues, ensure safety, and provide top-notch customer service.
- Company: Join Unite Students, the UK's largest student accommodation provider.
- Benefits: Enjoy competitive salary, bonus, 33 days holiday, and health perks.
- Why this job: Make a real difference in students' lives while developing your skills.
- Qualifications: Experience in maintenance and customer service is a plus.
- Other info: Be part of an inclusive team that values your individuality.
The predicted salary is between 25700 - 28587 £ per year.
Hours and Rota
37.5 hours per week. The role will be expected to work an 8 hour shift between 8am and 8pm Monday - Sunday.
Salary
£25,699 - £28,587 per annum (depending on experience), plus bonus and benefits.
Essential
A full driving license valid for driving in the UK.
What you`ll be doing as a Facilities Team Member
- Resolving a variety of general maintenance issues and problems including basic plastering, window and door repairs, completing like-for-like electrical changes and basic plumbing.
- Responding to any Health and Safety related calls.
- Completing planned inspections and rectifying any remedial works.
- Logging any maintenance issues and follow up accordingly.
What we`re looking for in you
- The student experience is at the forefront of everything we do, so you`ll be passionate about delivering top customer service.
- You`ll have experience working within general maintenance, basic plumbing and electrical skills desirable.
- You`ll have experience within a customer facing role.
What You`ll Get in Return
- A discretionary annual bonus so you can share in the company`s success.
- 33 days` paid holiday, inclusive of bank holidays and an annual holiday buying scheme, with 5 additional days awarded for long service.
- A generous pension scheme - employer contributions between 5% and 11% depending on how much you save.
- Various benefits to support your health and wellbeing including a Healthcare Cash Plan, an Employee Assistance Programme, a Wellbeing platform and a Gym benefit that you can share with your family and friends.
- Enhanced Family Leave including 18 weeks full pay for birthing parents and 4 weeks for non-birthing parents.
- Lots of other great benefits including an annual ShareSave scheme, Employee Life Assurance, a discounts portal and more!
About Unite Students
Founded in 1991, Unite Students is a FTSE 100 business and the UK`s largest provider of purpose-built student accommodation. You can find us in 23 leading university towns and cities, with over 70,000 students calling US home! We are driven by our values, culture, and a commitment to develop diverse and inclusive teams, filled with positive energy and new ideas.
Room for Everyone
We`re proud to be an employer that embraces individuality, and we`re passionate about building inclusive teams. We focus on creating a collaborative culture where you can be you, where your voice is heard, and where you can truly belong. We take great pride in being rated Gold Investors in People and are constantly striving to provide the highest standard of learning and development opportunities and professional pathways for our people.
As part of our commitment to safeguarding our students, all new employees in this position will be required to undertake a basic criminal record check prior to commencing employment. The cost of this check will be incurred by Unite Students. Any offer of employment will be subject to a satisfactory criminal record check result.
If this position sounds exciting to you, we would love to receive your application!
Facilities Team Member employer: Unite Foundation
Contact Detail:
Unite Foundation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Facilities Team Member
✨Tip Number 1
Get to know the company! Research Unite Students and understand their values and culture. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. A friendly chat can sometimes lead to insider tips or even a referral, which can give you a leg up in the hiring process.
✨Tip Number 3
Prepare for the interview by practising common questions related to facilities management and customer service. Think about your past experiences and how they relate to the role, so you can share relevant stories that highlight your skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Unite Students family. Good luck!
We think you need these skills to ace Facilities Team Member
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We want to see that you’re genuinely excited about delivering top-notch customer service and making a difference in our students' lives.
Highlight Relevant Experience: Make sure to showcase any experience you have in general maintenance, plumbing, or electrical work. We love seeing how your skills align with what we do, so don’t hold back on those details!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make it easy for us to see why you’d be a great fit for the Facilities Team Member role without wading through unnecessary fluff.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity with Unite Students.
How to prepare for a job interview at Unite Foundation
✨Know Your Stuff
Make sure you brush up on your general maintenance skills, especially basic plumbing and electrical work. Be ready to discuss any relevant experience you've had in these areas, as well as how you've resolved issues in the past.
✨Customer Service is Key
Since this role involves interacting with students, highlight your customer service experience. Think of examples where you went above and beyond to help someone, and be prepared to share those stories during the interview.
✨Health and Safety Awareness
Familiarise yourself with health and safety protocols relevant to facilities management. You might be asked about how you would handle specific situations, so having a solid understanding will show that you're proactive and responsible.
✨Be Ready for Scenario Questions
Prepare for questions that ask how you would handle certain maintenance scenarios or emergencies. Practising your responses can help you feel more confident and articulate during the interview.