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- Tasks: Handle maintenance tasks and ensure a safe environment for students.
- Company: Join Unite Students, the UK's largest student accommodation provider.
- Benefits: Enjoy competitive salary, annual bonus, and 33 days paid holiday.
- Why this job: Make a difference in students' lives while developing your skills.
- Qualifications: Experience in maintenance and customer service is essential.
- Other info: Be part of an inclusive culture that values your individuality.
The predicted salary is between 25700 - 28587 £ per year.
Hours and Rota: 37.5 hours per week. The role will be expected to work an 8 hour shift between 8am and 8pm Monday – Sunday.
Salary: £25,699 – £28,587 per annum (depending on experience), plus bonus and benefits
Essential: A full driving license valid for driving in the UK
Job Responsibilities
- Resolving a variety of general maintenance issues and problems including basic plastering, window and door repairs, completing like-for-like electrical changes and basic plumbing
- Responding to any Health and Safety related calls
- Completing planned inspections and rectifying any remedial works
- Logging any maintenance issues and follow up accordingly
Requirements
- The student experience is at the forefront of everything we do, so you’ll be passionate about delivering top customer service
- You’ll have experience working within general maintenance, basic plumbing and electrical skills desirable
- You’ll have experience within a customer facing role
Benefits
- A discretionary annual bonus so you can share in the company’s success
- 33 days’ paid holiday, inclusive of bank holidays and an annual holiday buying scheme, with 5 additional days awarded for long service
- A generous pension scheme – employer contributions between 5% and 11% depending on how much you save
- Various benefits to support your health and wellbeing including a Healthcare Cash Plan, an Employee Assistance Programme, a Wellbeing platform and a Gym benefit that you can share with your family and friends
- Enhanced Family Leave including 18 weeks full pay for birthing parents and 4 weeks for non-birthing parents
- Lots of other great benefits including an annual ShareSave scheme, Employee Life Assurance, a discounts portal and more
About Unite Students
Founded in 1991, Unite Students is a FTSE 100 business and the UK’s largest provider of purpose-built student accommodation. You can find us in 23 leading university towns and cities, with over 70,000 students calling US home! We are driven by our values, culture, and a commitment to develop diverse and inclusive teams, filled with positive energy and new ideas.
Our Culture
We know that to create and maintain a happy healthy organisation, we have to work hard to ensure inclusion isn’t just what we do but who we are.
We’re proud to be an employer that embraces individuality, and we’re passionate about building inclusive teams. We focus on creating a collaborative culture where you can be you, where your voice is heard, and where you can truly belong.
Equal Opportunities
We are an equal opportunities employer and welcome applications from all candidates. As part of our commitment to safeguarding our students, all new employees in this position will be required to undertake a basic criminal record check prior to commencing employment. The cost of this check will be incurred by Unite Students. Any offer of employment will be subject to a satisfactory criminal record check result.
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Facilities Team Member employer: Unite Foundation
Contact Detail:
Unite Foundation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Facilities Team Member
✨Tip Number 1
Get to know the company! Research Unite Students and understand their values and culture. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. A friendly chat can sometimes lead to insider tips or even a referral, which can give you a leg up in the hiring process.
✨Tip Number 3
Prepare for the interview by practising common questions related to facilities management and customer service. Think about your past experiences and how they relate to the role, especially any maintenance tasks you've tackled before.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Facilities Team Member
Some tips for your application 🫡
Show Your Passion for Customer Service: We want to see your enthusiasm for delivering top-notch customer service. Make sure to highlight any relevant experience in your application that showcases how you’ve gone above and beyond for customers in the past.
Be Specific About Your Skills: When detailing your maintenance skills, be specific! Mention any basic plumbing or electrical work you've done, and don’t forget to include your full UK driving licence. We love a candidate who can tick all the boxes!
Tailor Your Application: Take a moment to tailor your application to our job description. Use keywords from the listing to show us you understand what we’re looking for. It’ll make your application stand out and show us you’re genuinely interested.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it’s super easy and straightforward – just like we like it!
How to prepare for a job interview at Unite Foundation
✨Know Your Stuff
Make sure you brush up on your general maintenance skills, especially basic plumbing and electrical work. Be ready to discuss any relevant experience you've had in these areas, as well as how you've resolved issues in the past.
✨Customer Service is Key
Since the role focuses on delivering top-notch customer service, think of examples where you've gone above and beyond for customers. Prepare to share these stories during the interview to show your passion for providing a great student experience.
✨Health and Safety Awareness
Familiarise yourself with health and safety regulations related to maintenance work. Be prepared to discuss how you would handle health and safety calls and any relevant experiences you've had in this area.
✨Show Your Team Spirit
Unite Students values collaboration and inclusivity, so be ready to talk about how you work well in a team. Share examples of how you've contributed to a positive team environment and how you can bring that energy to their facilities team.
