Office and HR Manager

OFFICE AND HR MANAGER – UNITAS COMMUNICATIONS

Job Overview:

Unitas Communications is a specialised public relations, reputation management, and digital communications agency focused on bridging the communications gap between the Islamic and Western worlds. Headquartered in London with a diverse team spanning the UAE, Pakistan, Europe, and the United States, Unitas excels in delivering integrated PR strategies on both local and international scales.

We are seeking a versatile and experienced Office and HR Manager to oversee the smooth operation of our Central London office and manage human resources functions. This hybrid role combines responsibilities across office management, HR processes, staff attendance, IT oversight, and payroll administration.

Location: Aldgate, London 

Working Hours: 09:30 -17:30 (Mon-Fri)

Salary: £50-60k per annum (Dependent on experience) 

Key Responsibilities

Office Management:

• Ensure the office is well-maintained and stocked with necessary supplies, including organising the office layout and managing the ordering of stationery and equipment.
• Manage office facilities, including liaising with building management for repairs and maintenance, security, and workplace safety.
• Handle incoming and outgoing mail and deliveries.
• Manage vendor relationships and procurement processes, including translators and specialist subscription platforms (e.g. Meltwater), to manage relationships, and oversee all related paperwork and documentation.
• Coordinate office events and meetings as needed.

IT Oversight:

• Oversee the company's IT systems and infrastructure.
• Liaise with the company's outsourced tech partner to address IT issues and implement upgrades.
• Ensure all office equipment and software are up-to-date and functioning properly.

Payroll Administration:

• Assist with payroll processing, ensuring accurate salary payments for our PAYE employees and invoice verification for consultants.
• Handle payroll queries from staff and resolve any discrepancies.

Project Management Software Utilisation:

• Ensure team members effectively use the company’s project management software.
• Provide training and support to staff to enhance software utilisation and efficiency.
• Collaborate with relevant team members to support project bids and onboarding processes for new projects by managing administrative paperwork and requirements, ensuring that all necessary details about Unitas Communications are accurately shared and documented.

Human Resources:

• Oversee the entire recruitment process, including job postings, interviewing, onboarding new employees, and managing the off-boarding process (conducting exit interviews, ensuring the return of company property, and facilitating knowledge transfer).
• Manage HR policies and procedures, ensuring compliance with relevant labour laws and regulations, and maintaining employee records accordingly.
• Ensure compliance with workplace health and safety regulations.
• Address employee queries regarding HR issues and provide support as needed.
• Monitor staff attendance, managing sick leave and vacation requests.
• Maintain and update the office attendance rota to ensure adequate staffing levels.
• Manage time-tracking system for all employees.
• Manage employee benefit programmes.
• Manage employee engagement initiatives to foster a positive workplace culture and enhance employee satisfaction.

Team Appraisals and Reviews:

• Organise and coordinate team appraisal meetings and performance reviews in conjunction with senior management and line managers.
• Assist in the development and implementation of performance review processes and documentation.

Qualifications

Required:

• Proven experience in office management and human resources.
• Strong understanding of HR principles and practices.
• Excellent organisational and multitasking abilities.
• Proficiency in office software (e.g. MS Office) and familiarity with Staffology and IRIS HR and payroll systems.
• Strong communication and interpersonal skills.

Desired Qualifications:

• Bachelor’s degree in Business Administration, Human Resources, or a related field.
• Professional HR certification (e.g., CIPD, SHRM, or HRCI) is preferred.
• Experience in a similar hybrid role. 
• Experience working in a growing company.