Unitary is seeking a Support Engineer to formalise and grow the support function within the Service Operations Engineering team. You will be the first responder for issues, triaging problems, coordinating resolutions, and maintaining live customer Virtual Agents.
In this role you will balance reactive support with proactive improvements to tooling and processes, contribute to runbooks, and help build self-service capabilities for internal teams.
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AI Operations Support Engineer employer: Unitary
Unitary is an exceptional employer for those looking to make a significant impact in the tech industry. With a focus on innovation and collaboration, employees enjoy a dynamic work culture that fosters creativity and growth, alongside competitive compensation and equity options. The hybrid work model in London allows for flexibility while being part of a fast-growing startup that values your contributions to shaping cutting-edge AI-driven solutions.
