Senior Account Manager - UK

Meet Unit4. With over 40 years of heritage, we’re an agile, fast-growing Cloud company that is on a mission to redefine Enterprise Resource Planning (ERP) for mid-market people-centric organisations. With our innovative, self-driving, adaptive and intuitive software, our customers can spend more time on meaningful high-value work. At the heart of what we do lies a simple yet profound purpose: Improve how people work by focusing on what truly matters.

Off the back of continued strong growth, we are looking for a Senior Account Manager to join our UK Existing Business team. In this role, you will lead customers through one of the most significant shifts in enterprise technology, moving from traditional systems of record to intelligent, AI-driven cloud platforms. You will play a key role in driving ERPx migrations while expanding existing relationships through upsell and cross-sell of Unit4, helping customers unlock the value of AI embedded directly into their workflows. This means going beyond software sales, acting as a trusted advisor to senior stakeholders and enabling them to reduce administrative burden, increase productivity, and focus on work that truly drives impact.

At Unit4, we are reimagining ERP for the service economy—transforming work through pragmatic, human-centric AI that is built into the platform, not bolted on. As a senior member of the team, you will be at the forefront of this journey, helping customers transition to modern, intelligent systems that not only capture data, but interpret it and guide better decisions.

• Develop and execute strategic account plans focused on value-based selling to grow and retain existing customer relationships, ensuring subscriptions and services revenue targets are achieved across a defined portfolio or vertical.
• Apply the MEDDPICC sales methodology to effectively manage complex sales cycles, ensuring clear qualification, stakeholder alignment, and control over each stage of the account development process.
• Take a leading role in company-wide activities such as account reviews, forecasting, and achieving annual renewal, upsell, and cross-sell targets.
• Identify whitespace and growth opportunities within accounts, leading commercial negotiations and collaborating with internal teams to deliver tailored expansion strategies.
• Stay actively engaged in internal collaboration, including regular sales meetings, to maintain strong alignment with colleagues and ensure a consistent client experience.
• Partner closely with solution consultants, operations, customer success, partners, and senior stakeholders to deliver tailored, outcome-focused solutions that drive measurable business value for clients.
• Proactively communicate the business impact and ROI of our solutions, helping clients justify and maximise their investment in Unit4.
• Act as the voice of the customer internally, ensuring their success through proactive engagement, quarterly business reviews, and alignment on long-term objectives.
• Continuously stay up-to-date with relevant industry trends, client challenges, and Unit4’s evolving solution portfolio to ensure you can confidently advise clients as a trusted strategic partner.

Qualifications:

• Leverage your experience selling ERP, to uncover and close high-value opportunities.
• Combine individual ownership with a collaborative mindset, working cross-functionally with solution consultants, marketing, partners, and customer success teams to deliver compelling proposals and outstanding client experiences.
• Demonstrate a deep understanding of business processes, enabling you to engage confidently with stakeholders across finance, operations, and IT.
• Bring a lively, energetic personality to the team environment, with the ability to inspire those around you and foster a positive, performance-driven culture.
• Engage at C-suite level, building strong executive relationships and articulating business value through a solution sales and value-based approach.
• Apply structured sales methodologies such as MEDDPICC to effectively qualify, advance, and close complex deals.
• Exhibit strong negotiation skills, always balancing customer needs with commercial outcomes.

Benefits:

• Culture built on trust and accountability—giving you the freedom and autonomy to be successful and make an impact.
• Balance - with our Flexible Leave Paid Time Off policy, remote working opportunities, Global Wellbeing Days, and other great benefits.
• Growth opportunities - we provide the tools and guidance required so that you can focus on what really matters to you and so, ultimately, you can achieve your best work.
• Talented colleagues, role models and mentors - work, learn and be inspired by some of the best talent in the software industry.
• A commitment to sustainability - with initiatives such as our Environmental, Social, and Governance strategy and Act4Good programme.
• A safe and inclusive working environment – supported by our Employee Resource Groups, which are open to all.

Unit4 is committed to ensuring equal opportunity for everyone. We make our hiring decisions solely based on skills, qualifications, and our current business needs. We know that diversity brings fresh perspectives, ideas, and solutions to our company. This is the essence of our culture. We also welcome and encourage people who are pregnant and/or parents-to-be to apply.

This role may require security clearance required for customer projects and access to sensitive (customer) data. That means that after you have accepted our offer, we could ask for background checks. Subject to applicable local laws, such security checks may require disclosure of personal information including criminal record declaration, right to work, personal identification and work history. No worries – we'll handle it according to local privacy laws and keep your information safe.