MeetUnit4 .With over 40 years of heritage,we’re an agile, fast growing, Cloud company that ison a mission toredefineEnterpriseResource Planning (ERP) for mid-market people-centric organisations.
With ourinnovative, self-driving, adaptive and intuitive software, our customers can spend more time on meaningful high-value work.
At the heart of what we do lies a simple yet profound purpose:Improve how people work by focusing on what truly matters.A powerful statement that enablesdifferent priorities fordifferent people.
We’re shapinghow work shouldfeel,and we empowerourpeopleby providing them with the right tools to achieve the autonomy they need - it's what makes us unique
Job Description
Key Tasks and Responsibilities
Performance tuning of Unit4 Financials by CodaPre and Post Go Live.
Troubleshoot performance issues across new implementations (Project) and existing implementations (BAU) ofUnit4 Financials byCoda,thisincludesTechnical and Application aspects.
Develop enhanced, proactive monitoring,detectionand remediation of performance issues.
Develop proactive, continuous performance tuning andprocessestomaintainoptimalperformance levels.
Comply withthe Company's information security requirements and all Company business procedures and policies.
Team Context
- One of three in the U4F by Coda team, alongside a Senior Performance & Optimisation Consultant and a Database Administrator.
- Together you deliver proactive performance and technical support before and after go live.
Location
This role is remote; customer visits may be required, and candidates must be willing to travel to on‑site meetings as needed.
Qualifications
Experience, Skills
Good working knowledge oftheUnit4 Financials by Codaapplication.
- 5+ years in customer success, performance optimisation.
- Hands on use of AI productivity tools, such as Microsoft Copilot.
- AI enabled productivity improvement and a sharp instinct for spotting automation opportunities.
Previousexperience in a database-centric, web-enabled environment.
Ability to performdatabase tuningworking with SQL queries, indexes, statistics, databaseviews.
Understanding ofdatabase replication.
Understanding ofweb servicesand extension kit flows.
ExperienceofJava based application and Java containers(JBOSS, Wildfly).
Experience implementing systems intoSaaS Azure infrastructures.
Knowledge of TCP/IP and fundamental networking conceptsand protocols.
Personal Qualities
Good communicationand interpersonal skills.
Logical thinker with an aptitude for problem-solving using a solidmethodology.
Ability to work under pressure.
Enthusiastic and flexible.
Strong teamplayer.
Additional Information
Who we are
We area people-first communitythatnurturesall the areas that surround your working experience.With us, you’ll be surrounded by ahigh-performanceteam that supports yourauthentic self and celebrates your uniqueness.We believe that‘How work should feel’is an evolvingstatement.Work goes beyond tasks and everyday responsibilitiesit’s about feeling valued, empowered, promoted, impactful, seen, andappreciated.
We are reimagining how work makes people feel.
What we offer
- aculture built on trustand accountability- giving you the freedom and autonomy to be successfuland make an impact
- balance - with ourFlexible Leave Paid Time Off policy, remote workingopportunities,Global Wellbeing Days,and other greatbenefits
- growth opportunities -we provide the tools and guidance required so that you can focus on what really mattersto youandso, ultimately,you canachieve your best work
- talentedcolleagues , role models and mentors - work ,learn and be inspired by some of the best talent in the software industry
- a commitment tosustainability - with initiatives such as our Environmental, Social, and Governance strategy and Act4Good programme
- asafe and inclusive working environment – supported by our Employee Resource Groups which are open to all.
Our commitment to equity
Unit4 is committed to ensuring equal opportunity for everyone. We make our hiring decisions solely based on skills, qualifications, and our current business needs. We know that diversity brings fresh perspectives, ideas, and solutions to our company. This is the essence of our culture. We also welcome and encourage people who are pregnant and/or parents-to-be to apply. If you would like to know more about our commitment to diversity, visit our blogs:
This role may require security clearance required for customer projects and access to sensitive (customer) data. That means that after you have accepted our offer, we could ask for background checks. Subject to applicable local laws, such security checks may require disclosure of personal information including criminal record declaration, right to work, personal identification and work history. No worries – we'll handle it according to local privacy laws and keep your information safe. Questions? Feel free to reach out!
Discover how we enable work-life fusion for our people so they can bring their full selves to work and excel in their careers, while also prioritizing their personal lives and physical/mental wellbeing
Explore our benefits and discover how we create a truly rewarding experience—combining practical and tangible benefits with meaningful support.
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Senior Performance Support Specialist employer: UNIT4 NV
UNIT4 NV is an exceptional employer that fosters a collaborative and innovative work culture in the heart of London. With a strong focus on employee growth, we offer extensive training and development opportunities, ensuring our team members are equipped to excel in their roles. Our commitment to leveraging cutting-edge AI technology not only enhances customer performance but also empowers our employees to make a meaningful impact in their careers.
