At a Glance
- Tasks: Provide top-notch support for Unit4 ERP solutions and enhance customer experience.
- Company: Join UNIT4 NV, a dynamic company that values trust and autonomy.
- Benefits: Enjoy remote work flexibility and a focus on well-being.
- Other info: Be part of a culture that promotes personal growth and professional development.
- Why this job: Make a real difference by resolving customer issues and improving their experience.
- Qualifications: Strong communication skills and previous customer support experience required.
The predicted salary is between 45000 - 55000 £ per year.
Join UNIT4 NV as a Senior Technical Support Consultant, providing exceptional support for Unit4 ERP solutions remotely from the UK. You'll be the first point of contact for customer inquiries, resolving issues and improving customer experience.
This role requires strong communication skills, previous customer support experience, and a solid understanding of Microsoft technologies. Enjoy a dynamic culture that emphasizes trust, autonomy, and a commitment to well-being.
Senior ERP Technical Support Consultant (Remote UK) in London employer: UNIT4 NV
At UNIT4 NV, we pride ourselves on being an excellent employer that fosters a dynamic and supportive work culture. As a Senior ERP Technical Support Consultant, you'll benefit from our commitment to employee well-being, professional growth opportunities, and the flexibility of remote work in the UK. Join us to be part of a team that values trust and autonomy while making a meaningful impact on customer experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Senior ERP Technical Support Consultant (Remote UK) in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the lookout for a Senior ERP Technical Support Consultant role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Brush up on your knowledge of Unit4 ERP solutions and Microsoft technologies. We recommend practising common interview questions and scenarios related to customer support, so you can showcase your skills and experience confidently.
✨Tip Number 3
Show off your communication skills! During interviews, make sure to articulate your thoughts clearly and listen actively. Remember, as a Senior Technical Support Consultant, you'll be the first point of contact for customers, so demonstrating your ability to communicate effectively is key.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on our site. This way, you can ensure your application gets the attention it deserves and you can stay updated on any new opportunities that pop up.
We think you need these skills to ace Senior ERP Technical Support Consultant (Remote UK) in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with ERP solutions and customer support. We want to see how your skills align with the role, so don’t be shy about showcasing your Microsoft tech knowledge!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about providing exceptional support and how you can improve customer experience at UNIT4. Let us know what makes you the perfect fit!
Showcase Your Communication Skills:Since this role requires strong communication, make sure your application reflects that. Use clear and concise language, and don’t forget to proofread for any typos or errors. We love attention to detail!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at UNIT4 NV
✨Know Your ERP Inside Out
Make sure you have a solid understanding of Unit4 ERP solutions. Brush up on common issues and resolutions, as well as the latest updates. This will not only help you answer technical questions but also show your genuine interest in the role.
✨Showcase Your Communication Skills
As you'll be the first point of contact for customer inquiries, practice articulating your thoughts clearly and concisely. Consider doing mock interviews with friends or family to refine your ability to explain complex technical concepts in simple terms.
✨Highlight Your Customer Support Experience
Prepare examples from your previous roles where you successfully resolved customer issues. Use the STAR method (Situation, Task, Action, Result) to structure your responses, demonstrating how your experience aligns with the expectations of the role.
✨Embrace the Company Culture
Familiarise yourself with UNIT4 NV's culture of trust, autonomy, and well-being. Be ready to discuss how you can contribute to this environment and why it resonates with you. Showing that you align with their values can set you apart from other candidates.
