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- Tasks: Support business operations and drive efficiency in a fast-paced SaaS environment.
- Company: Join a people-centric cloud software company focused on innovation and growth.
- Benefits: Enjoy uncapped time off, remote work, and career development opportunities.
- Why this job: Make a positive impact while learning from top talent in the software industry.
- Qualifications: Experience in business operations, strong analytical skills, and a collaborative mindset.
- Other info: Be part of a diverse and inclusive culture that values every employee.
The predicted salary is between 28800 - 48000 ÂŁ per year.
We are in Business for People, empowering people in service organizations with innovative Enterprise and Business software solutions. We’ve innovated and taken a new approach to delivering ERP that works for people. Self-driving, adaptive and intuitive software that is changing the way people work. Our solutions empower people and deliver a better people experience so people can spend time on meaningful high value work they live for.
This role is a great opportunity for an aspiring professional who is hungry to understand how our business operates. Reporting to the Head of Business Operations, we’re looking to build a highly successful and scalable global business operations team. The role has great growth potential, learning more about a true SaaS business while getting deep in the details. It will open opportunities to make a truly positive change, while also giving you wide visibility and supporting your career path. This role assists in driving efficiency and will focus on helping to achieve the ambitious growth plans that are in line with the strategy of Unit4. The role acts as the main confidant and will enable our Customer Success Office a clear line of sight on operational matters.
What you will do:
- Governance Structure Management: Support the creation, maintenance, and reporting of the governance framework within the Customer Success Operations function. This includes assisting in the tracking and reporting, attending governance meetings, supporting the decision-making processes and enforcing adherence to governance processes.
- Communication & Reporting: Assist in the communication strategy for the Business Operations function, ensuring that key information is effectively shared via SharePoint, Power BI Dashboards, and global communications channels.
- Content Creation: Help create and compile materials for Quarterly Business Reviews (QBRs), Board meetings, All Hands calls, and internal newsletters.
- Task Management & Alignment: Support the prioritization of tasks and ensure alignment with all Operations teams, contributing to the smooth decision-making process.
- Customer Success Initiatives: Maintain the Business Operations function environment in Azure DevOps, updating and tracking team progress while reporting on any blockers.
- Process Improvement: Research and implement strategies to enhance operational efficiency and productivity, focusing on scalable solutions that can be adopted globally.
- Data Accuracy: Ensure that Customer Success and Operations data is accurate and timely reported, feeding into global performance reports.
- Compliance & Policy Adherence: Stay updated on relevant compliance requirements and help implement necessary changes to ensure adherence to company policies and industry regulations.
Qualifications:
- Have worked in a global organization with a proven experience in Business operations.
- Possess a strong business mindset with an understanding of business values.
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills.
- Proficiency in data analysis tools and Microsoft Office Suite.
- Experience with SharePoint and Azure Dev Ops.
- Ability to work collaboratively with cross-functional teams.
- Be prepared to grow and learn on the job to consistently implement changes and processes that lead to success.
- A positive can-do attitude that focuses on ensuring exceptional delivery.
- Exceptional organizational and time management skills and an ability to multi-task.
- A networker that is valued by its stakeholders and is good in building relationships.
- Proven ability to drive decision making and get things done with a sense of urgency.
- Awareness of internal and external customer needs.
- Inspire and influence.
- Self-motivated but also a team player who can work across cultures with multi-country teams.
Additional Information:
Join Unit4 and you’ll be part of one of the most exciting journeys in the cloud software space today. We’re a fast-paced and high-growth people-centric cloud player offering a host of benefits & development opportunities for individuals serious about their career. A culture built on trust. That’s why we offer our people an uncapped time off policy and remote working opportunities. We focus on results, not how many days you work or where that work takes place.
Work, learn & be inspired by some of the best talent in the software space. Committed to corporate social responsibility with our Act4Good initiative, our global movement to do good, and a way for everyone at Unit4 to come together and engage in actions that benefit society. Diversity4U. Helping our people thrive starts with a safe and inclusive work environment. We launched our Diversity4U program that builds on our “be genuine” value.
Unit4 is committed to ensuring equal opportunity for everyone. Together, we continue to build an inclusive culture that encourages and celebrates the diversity of our employees, where they all are seen as a real value to the company. We guarantee a fair consideration for employment, without discrimination. That’s why we make our hiring decisions solid based on merit, qualifications and current business needs. We invite you to be a part of this diversity and join our community!
Associate Business Operations Manager in London employer: UNIT4 NV
Contact Detail:
UNIT4 NV Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Associate Business Operations Manager in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their products and how they empower people. This will help you tailor your answers and show that you're genuinely interested in being part of their mission.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or use online resources. The more comfortable you are speaking about your experiences and skills, the better you'll perform when it counts.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining our team and contributing to our exciting journey in the cloud software space.
We think you need these skills to ace Associate Business Operations Manager in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how excited you are about the opportunity to work in business operations and contribute to our mission of empowering people.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience that aligns with the job description. We love seeing how your skills can directly contribute to our goals, so don’t hold back on showcasing your achievements!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and focus on communicating your ideas effectively. This will help us understand your thought process and how you can fit into our team.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, you’ll get a feel for our culture and values while you’re at it!
How to prepare for a job interview at UNIT4 NV
✨Know the Business Inside Out
Before your interview, dive deep into understanding how the company operates, especially in the SaaS space. Familiarise yourself with their innovative software solutions and how they empower people in service organisations. This knowledge will help you demonstrate your genuine interest and align your answers with their mission.
✨Showcase Your Analytical Skills
As an Associate Business Operations Manager, strong analytical skills are crucial. Prepare examples from your past experiences where you've successfully used data analysis tools to drive decision-making or improve processes. Be ready to discuss how you can apply these skills to enhance operational efficiency at the company.
✨Communicate Effectively
Excellent communication is key for this role. Practice articulating your thoughts clearly and concisely. Think about how you would explain complex ideas simply, as you may need to communicate strategies and reports to various stakeholders. Consider preparing a few questions to ask during the interview that reflect your understanding of their communication strategy.
✨Emphasise Your Team Player Attitude
This role requires collaboration across multiple teams. Be prepared to share examples of how you've successfully worked in cross-functional teams in the past. Highlight your ability to build relationships and inspire others, as well as your positive can-do attitude that aligns with the company's culture.
