At a Glance
- Tasks: Lead global customer support, define strategy, and enhance service delivery.
- Company: UNIT4, a forward-thinking tech company focused on customer experience.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Join a dynamic team dedicated to improving customer satisfaction globally.
- Why this job: Shape the future of customer support with innovative technologies and practices.
- Qualifications: Proven leadership in customer support and experience in tech environments.
The predicted salary is between 85500 - 104500 £ per year.
UNIT4 is seeking a Vice President, Global Customer Support to lead our worldwide support organisation.
You will define strategy, operating model and capabilities to deliver rapid, consistent outcomes across products and regions.
You will work with Product, Engineering, Cloud Operations and Go-to-Market teams to remove friction and improve resolution effectiveness.
You will shape the future of support through automation, AI and modern service delivery practices, creating measurable impact for
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Global Head of Customer Support & Experience employer: UNIT4 NV
UNIT4 NV is an exceptional employer that fosters a collaborative and innovative work culture in the heart of London. With a strong focus on employee growth, we offer extensive training and development opportunities, ensuring our team members are equipped to excel in their roles. Our commitment to leveraging cutting-edge AI technology not only enhances customer performance but also empowers our employees to make a meaningful impact in their careers.
