Principal Technologist, Microsoft Copilot

What success looks like in this role: Where AI Strategy Meets Enterprise Reality. The Global AI Practice is the company's centre of excellence for artificial intelligence — the team that sets the standard for how AI is built, governed, and trusted across our enterprise and with the clients we serve worldwide. We don't just talk about AI transformation. We lead it.

Microsoft Copilot Platform

• Expert-level familiarity with M365 Copilot across Word, Excel, PowerPoint, Outlook, Teams, and Loop, leveraging Microsoft Graph for organisational data grounding.
• Stay abreast of new and emerging capabilities in the M365 ecosystem as it applies to Copilot and AI integration.
• Proficiency with Copilot Studio for building custom agents, with working knowledge of Power Automate, Power Apps, Dataverse, and Power BI.
• Ability to construct effective natural language prompts in M365 contexts and design multi-topic conversational agents with integrated knowledge bases.
• Understanding of data security boundaries, sensitivity labels, DLP policies, authentication flows (OAuth, SSO, Entra ID), and responsible AI governance.
• Ability to extend M365 Copilot through declarative agents, Microsoft Graph connectors, and API plugins, and advise on when to use Copilot Studio versus Azure AI Foundry versus off-the-shelf M365 Copilot capabilities.

Productivity & Workflow Skills

• Demonstrated ability to use Copilot to accelerate document drafting, summarisation, and email triage.
• Proficiency with Copilot in Teams for meeting summarisation, action item extraction, and follow-up drafting.
• Ability to construct effective natural language prompts within M365 Copilot context.
• Understanding of Copilot Pages and collaborative AI-assisted content creation.

Enablement & Evangelism

• Able to run adoption workshops and role-specific training for business users.
• Comfortable creating before/after workflow demonstrations to drive adoption.
• Ability to collect user feedback and surface it to leadership and IT.
• Familiarity with Microsoft Viva, adoption metrics, and Copilot usage reporting in M365 admin centre.
• Ability to translate business problems into agent or automation use cases.
• Capable of leading CoE (Centre of Excellence) discussions for Power Platform governance.
• Comfortable working with both business stakeholders and IT/developers.
• Work across business units to enable relevant solution development, delivery enablement and high quality executive consumable documentation.
• Design, blueprint, work with Central IT to support lab environments for team members.
• Engage in strategic go to market activities, including public speaking, blog posts, podcasts and social media posts highlighting the company's capabilities.

Technical Skills

• Ability to design and build multi-topic conversational agents with escalation paths.
• Experience with knowledge base integration (SharePoint, public URLs, uploaded documents).
• Ability to implement generative answers with custom grounding and citation control.
• Familiarity with Copilot Studio analytics and conversation transcript analysis.
• Understanding of governance controls: DLP policies, environment strategy, solution management.

Integration & Advanced Use

• Work closely with CIT, GIS and CISO offices to understand and implement guardrails for acceptable use and enablement.
• Experience extending Microsoft 365 Copilot with declarative agents or plugins.
• Familiarity with Microsoft Copilot extensibility model (Graph connectors, message extensions, API plugins).
• Ability to advise on when to use Copilot Studio vs. Azure AI Foundry vs. off-the-shelf Copilot features.
• Experience deploying agents across channels: Teams, SharePoint, web, external websites.

You will be successful in this role if you have:

Required Qualifications:

• BA/BS degree and 8-12 years relevant experience OR equivalent combination of education and experience. Master’s degree or Ph.D. preferred.

Preferred Qualifications:

• 2–4 years in a knowledge worker role (HR, finance, marketing, operations, PMO).
• Strong familiarity with M365 suite; Microsoft 365 Copilot certification a plus.
• Change management or training experience preferred.
• 4–6 years in Power Platform, enterprise app development, or business process automation.
• Microsoft certifications: PL-200, PL-100, or AI-900/AI-102 preferred.
• Experience with low-code/no-code development and citizen developer enablement.

This role may require access to export-controlled commodities and technology. Therefore, to conform to U.S. export control regulations, applicant should be eligible for any required authorisations from the U.S. Government.

Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, colour, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law. This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers.

If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organisation at GlobalRecruiting@unisys.com or alternatively Toll Free: 888-560-1782 (Prompt 4). US job seekers can find more information about Unisys’ EEO commitment here.