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- Tasks: Lead a dynamic IT support team and ensure top-notch service delivery.
- Company: Global tech solutions provider with a focus on innovation.
- Benefits: Competitive pay, pension plan, private medical coverage, and growth opportunities.
- Why this job: Make a real impact by leading a talented team in a fast-paced environment.
- Qualifications: 4-6 years in IT support and strong leadership skills required.
- Other info: Join a vibrant team and enhance your career in technology.
The predicted salary is between 36000 - 60000 £ per year.
A global technology solutions provider is seeking an experienced Onsite Lead IT Support Engineer in London. The role involves leading a customer-facing engineering team, ensuring service delivery excellence, and enhancing team performance.
Candidates should have 4-6 years in IT support, strong leadership skills, and IT infrastructure knowledge.
The position offers competitive compensation, opportunities for professional growth, and benefits including a pension plan and private medical coverage.
Onsite IT Support Lead — Team & Service Delivery (London) employer: Unisys
Contact Detail:
Unisys Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Onsite IT Support Lead — Team & Service Delivery (London)
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT industry, especially those who work at companies you're interested in. A friendly chat can lead to insider info and even referrals that could boost your chances.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios specific to IT support roles. We recommend role-playing with a friend or using online resources to simulate the interview experience. Confidence is key!
✨Tip Number 3
Showcase your leadership skills during interviews. Be ready to share examples of how you've led teams or improved service delivery in past roles. This will demonstrate your fit for the Onsite Lead position.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Onsite IT Support Lead — Team & Service Delivery (London)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in IT support and leadership. We want to see how your skills align with the role of Onsite IT Support Lead, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team and how your background in IT infrastructure can enhance service delivery excellence.
Showcase Your Leadership Skills: Since this role involves leading a team, we’d love to hear about your leadership experiences. Share specific examples of how you've motivated teams or improved performance in previous roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the Onsite IT Support Lead position!
How to prepare for a job interview at Unisys
✨Know Your Tech Inside Out
Make sure you brush up on your IT infrastructure knowledge. Be ready to discuss specific technologies and tools you've worked with, as well as how you've applied them in previous roles. This will show that you're not just familiar with the basics but can lead a team effectively.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about challenges you've faced and how you motivated your team to overcome them. This will demonstrate your capability to enhance team performance, which is crucial for this role.
✨Understand Service Delivery Excellence
Familiarise yourself with what service delivery excellence means in the context of IT support. Be ready to discuss strategies you've implemented to improve service quality and customer satisfaction. This will highlight your commitment to delivering top-notch support.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's approach to IT support and team dynamics. This shows your genuine interest in the role and helps you gauge if the company culture aligns with your values. Plus, it gives you a chance to shine in the conversation!
