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For Companies At a Glance
- Tasks: Shape innovative solutions and lead client engagements in a dynamic tech environment.
- Company: Join Unisys, a global leader in technology solutions with a focus on innovation.
- Benefits: Enjoy competitive pay, health benefits, and opportunities for professional growth.
- Other info: Be part of a diverse team with international opportunities and a focus on wellbeing.
- Why this job: Make a real impact by transforming operations for top organisations worldwide.
- Qualifications: Strong technical skills in ServiceNow and proven pre-sales experience required.
The predicted salary is between 70000 - 90000 £ per year.
What success looks like in this role:
Unisys is a global technology solutions company that powers breakthroughs for the world’s leading organizations. We specialize in delivering secure, cutting-edge digital platforms, cloud and infrastructure services, enterprise computing, and business process solutions. With a legacy of innovation and a forward-thinking mindset, Unisys helps clients across industries—from government to financial services—transform their operations and achieve mission-critical outcomes. Join us and be part of a team that’s redefining what’s possible through technology.
The role is responsible for shaping solutions, leading client engagements, and supporting the sales cycle through technical expertise, innovation, and proactive sales activities across the ServiceNow and Freshworks platforms. Responsibilities include:
- Collaborate closely with SE, CE, CDE & CTO organisations to develop and execute account strategies.
- Identify, qualify, and nurture new business opportunities within existing and prospective clients.
- Create pursuit kits to support sales engagements and drive pipeline growth.
- Develop and deliver repeatable Proof of Value (PoV) engagements and compelling product demonstrations tailored to client needs.
- Design and implement accelerators to demonstrate value and innovation across the ServiceNow, Freshworks and EasyVista platforms.
- Create migration playbooks, focusing on transitions from platforms such as ServiceNow, BMC Helix, and Cherwell.
- Own and complete RFP responses, ensuring alignment with client requirements and sales objectives.
- Draft Statements of Work (SOWs) for client projects.
- Lead client-facing elements of projects, including technical workshops, solution shaping, and pricing.
- Actively participate in marketing events, webinars, and industry forums to promote Unisys ESM solutions and generate leads.
- Build and maintain strong client relationships at multiple organisational levels, acting as a trusted advisor.
- Provide feedback to product and marketing teams based on client and market insights.
- Oversee project execution by the ESS delivery organisation.
You will be successful in this role if you have:
- Strong technical understanding of the ServiceNow platform.
- Proven track record in pre-sales and business development roles.
- Ability to create technical assets such as PoVs, accelerators, and migration playbooks.
- Excellent communication, presentation, and client engagement skills.
- Experience with ITSM platforms including Freshworks, BMC Helix, and Cherwell.
- Ability to articulate business value and ROI of ESM solutions to both technical and non-technical stakeholders.
- Experience building and maintaining strong client relationships.
- Familiarity with sales methodologies (e.g., MEDDIC, Challenger, Solution Selling).
- Ability to lead workshops and shape solutions collaboratively with clients.
Key Performance Indicators (KPIs):
- Influenced and sourced Total Contract Value (TCV).
- Win performance and conversion rate of PoV projects to fully scoped and funded engagements.
- Pipeline generation and qualification targets.
- Number of client meetings, demos, and workshops delivered.
- Contribution to upsell/cross-sell opportunities and customer retention rates.
- Client satisfaction scores related to pre-sales engagements.
Preferred Qualifications:
- ServiceNow certifications - CSA, CIS, and CTA.
- Desirable: ServiceNow CMA.
- BMC Helix ITSM Implementation Specialist.
- BMC Certified Expert / Architect.
- Experience with other ITSM platforms (BMC, Freshworks, Cherwell, EasyVista).
- Minimum 8 Years Prior experience in consulting or professional services environments.
Become part of our "Winning Culture"! An international and varied field of work with worldwide opportunities awaits you! We always strive for the optimum for our first-class customers from a wide range of industries!
Corporate Social Responsibility and DEI (Diversity, Equity, and Inclusion) standards are especially important to us and go far beyond the usual! Associate Impact Groups are formed voluntarily to further develop and support our DEI standards internally. Our Unisys University is available to you according to your individual needs. An MBA sponsorship program is also available! Our goal is to help you realize your individual potential!
International work opportunities abroad for all employees.
"Wellbeing & Employee Assistance Program": Your (mental) health is important to us and is treated confidentially by a neutral party!
Solid qualification-, performance- & competence-based remuneration model, attractive pension scheme and various allowances. Bonus/referral/incentive/recognition programs - we want you to feel appreciated at Unisys!
What do we offer? Pension, Life Assurance, Private Medical, Option for private dental.
Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.
Senior Presales Consultant (ServiceNow) in Milton Keynes employer: Unisys
Contact Detail:
Unisys Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Presales Consultant (ServiceNow) in Milton Keynes
✨Tip Number 1
Network like a pro! Get out there and connect with folks in the industry. Attend webinars, join forums, and don’t be shy about reaching out on LinkedIn. The more people you know, the better your chances of landing that Senior Presales Consultant gig!
✨Tip Number 2
Show off your skills! Prepare a killer demo or a Proof of Value (PoV) presentation tailored to what potential clients might need. This is your chance to shine and demonstrate how you can add value to their operations.
✨Tip Number 3
Be proactive! Don’t just wait for opportunities to come to you. Identify companies you want to work with and reach out directly. Share your insights on their current challenges and how you can help them transform their operations.
✨Tip Number 4
Keep learning and stay updated! The tech world moves fast, especially with platforms like ServiceNow and Freshworks. Make sure you’re up-to-date with the latest trends and innovations so you can speak confidently during interviews and client meetings.
We think you need these skills to ace Senior Presales Consultant (ServiceNow) in Milton Keynes
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience with ServiceNow and other ITSM platforms. We want to see how your skills align with the role, so don’t hold back on showcasing your relevant achievements!
Showcase Your Technical Skills: Since this role requires a strong technical understanding of ServiceNow, be sure to include any certifications or relevant projects you've worked on. We love seeing candidates who can demonstrate their technical prowess and how it can benefit our clients.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language to describe your experiences and avoid jargon unless it's necessary. We appreciate clarity as it reflects your communication skills!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Unisys
✨Know Your ServiceNow Inside Out
Make sure you have a solid understanding of the ServiceNow platform. Brush up on its features, benefits, and how it integrates with other ITSM tools like Freshworks and BMC Helix. Being able to discuss specific use cases and demonstrate your technical expertise will impress the interviewers.
✨Prepare Your Success Stories
Think of concrete examples from your past experiences that showcase your pre-sales and business development skills. Be ready to discuss how you've shaped solutions, led client engagements, and contributed to pipeline growth. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Tailor Your Approach
Research Unisys and understand their mission and values. Be prepared to explain how your skills and experiences align with their goals, especially in terms of delivering innovative solutions and building strong client relationships. Show them you’re not just looking for any job, but that you want to be part of their team.
✨Engage and Ask Questions
Interviews are a two-way street! Prepare thoughtful questions about the role, team dynamics, and company culture. This shows your genuine interest in the position and helps you assess if Unisys is the right fit for you. Plus, it gives you a chance to engage with your interviewers on a deeper level.