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- Tasks: Lead and mentor a team of IT support engineers while ensuring top-notch service delivery.
- Company: Global technology service provider based in London with a focus on innovation.
- Benefits: Competitive salary, supportive work environment, and opportunities for continuous improvement.
- Why this job: Join a dynamic team and make a real difference in client relationships and service excellence.
- Qualifications: 4-6 years of IT support experience and strong leadership skills required.
- Other info: Great opportunity for career growth in a collaborative setting.
The predicted salary is between 36000 - 60000 £ per year.
A global technology service provider in London is seeking an experienced Onsite Lead IT Support Engineer to manage a customer-facing team. This role involves leading and mentoring engineers, ensuring service delivery excellence, and maintaining client relationships.
The ideal candidate has 4-6 years of IT support experience, strong leadership skills, and a deep understanding of IT infrastructure. This position offers competitive compensation and a supportive work environment focused on continuous improvement.
Onsite IT Support Lead – Team Leadership & Service in London employer: Unisys
Contact Detail:
Unisys Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Onsite IT Support Lead – Team Leadership & Service in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT industry and let them know you're on the lookout for opportunities. You never know who might have a lead on a role that’s perfect for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to team leadership and service delivery. We recommend doing mock interviews with friends or using online resources to boost your confidence.
✨Tip Number 3
Showcase your leadership skills during interviews. Share specific examples of how you've mentored engineers or improved service delivery in past roles. This will help you stand out as a candidate who can lead a team effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals who want to make a difference in the tech world.
We think you need these skills to ace Onsite IT Support Lead – Team Leadership & Service in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in IT support and leadership. We want to see how your skills align with the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Onsite IT Support Lead role. Share specific examples of how you've led teams and delivered excellent service.
Showcase Your Soft Skills: While technical skills are crucial, we also value strong interpersonal abilities. Highlight your communication and mentoring skills, as these are key to maintaining client relationships and leading a team effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Unisys
✨Know Your IT Stuff
Make sure you brush up on your technical knowledge, especially around IT infrastructure. Be ready to discuss your past experiences in IT support and how you've tackled challenges. This will show that you’re not just a leader but also someone who understands the nitty-gritty of the role.
✨Showcase Your Leadership Skills
Prepare examples of how you've led teams in the past. Think about specific situations where you mentored engineers or improved service delivery. This will help demonstrate your leadership style and how you can inspire your team to achieve excellence.
✨Client Relationship Focus
Since this role involves maintaining client relationships, be ready to talk about how you've managed client expectations and resolved issues in previous roles. Highlight any strategies you've used to ensure customer satisfaction and how you’ve built trust with clients.
✨Continuous Improvement Mindset
This position values continuous improvement, so come prepared with ideas on how you can contribute to this culture. Think about processes you've improved in the past and be ready to discuss how you can bring that mindset to the team at the new company.
