At a Glance
- Tasks: Lead clients on their digital journey, improving performance and driving satisfaction.
- Company: Join Unisys, a forward-thinking tech company committed to innovation and inclusivity.
- Benefits: Competitive salary, diverse work environment, and opportunities for professional growth.
- Other info: Be part of a dynamic team with a focus on strategic business planning and innovation.
- Why this job: Make a real impact by helping clients navigate their IT challenges and future technologies.
- Qualifications: Experience in IT service delivery, consultative selling, and a tech-related degree.
The predicted salary is between 60000 - 80000 £ per year.
The Client CTO has a deep understanding of the client’s key IT and business challenges, focus areas and business objectives, and is able to specify business value from the client’s perspective. This role requires an intimate understanding of the customer behaviours, drivers and values through data analytics, qualitative means, living the client’s life, plus virtual social interactions. Works with individual teams and Global Delivery and Capability Leads to identify opportunities, deliver the contracted services and change projects. The goal is to improve performance, generate and demonstrate greater value and consistently contribute to driving up client satisfaction and its measurement as a key account metric.
As our clients look towards a digital future, the main objective and responsibility of the Client CTO will be to help our customers on that journey. Has an open-minded hands-on mentality, working as transparently as possible always considering possible application scenarios and use cases while planning innovations and considering future technologies. Is responsible for taking a leadership role in Strategic Business Planning, Service Excellence and Improvement and Applied Innovation Programs, whilst ensuring improved Governance maturity. Focus on the overall strategy with the Client and the account leadership team to define and develop the IT strategic roadmap within the scope of services contracted.
You will be successful in this role if you have:
- Fluent English language skills with experience in English language IT Service Delivery or Presales
- Experience as technical lead for a major technology implementation or technical project/program
- Bachelor’s degree in a technology related field or equivalent experience
- Consultative selling knowledge/experience
- Ability to understand specific client business operations, strategies, objectives, and needs, translating these into requirements and the basis for compelling solutions
- Depth of experience as an IT Architect
- Sound experience in working with large IT Infrastructure service delivery
- Driven, self-motivated and distinctive personality who is able to motivate himself and others
- Curious, hands-on and pragmatic character
- Strong know-how in Microsoft technology
- Must be eligible for Security Check (SC) level security clearance
Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law. This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers.
Client Technology Officer employer: Unisys
Unisys is an exceptional employer that fosters a dynamic and inclusive work culture, where innovation and collaboration are at the forefront. As a Client Technology Officer, you will have access to extensive professional development opportunities, enabling you to grow your skills in a supportive environment while contributing to meaningful projects that drive client satisfaction. Located in a vibrant area, Unisys offers a unique blend of flexibility and engagement, ensuring that every employee feels valued and empowered to make a difference.
StudySmarter Expert Advice🤫
We think this is how you could land Client Technology Officer
✨Tip Number 1
Get to know the company inside out! Research their values, recent projects, and client success stories. This will help you tailor your conversations and show that you're genuinely interested in how you can contribute as a Client Technology Officer.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for interviews by practising common questions related to IT service delivery and consultative selling. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your relevant experience.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team and contributing to our clients' digital journeys.
We think you need these skills to ace Client Technology Officer
Some tips for your application 🫡
Know Your Stuff:Before you start writing, make sure you really understand the role of Client Technology Officer. Dive into the job description and highlight the key skills and experiences that match your background. We want to see how you can bring value to our clients!
Tailor Your Application:Don’t just send a generic CV and cover letter! Tailor your application to reflect the specific requirements mentioned in the job description. Use the same language and keywords to show us you’re a perfect fit for the role.
Showcase Your Experience:When detailing your experience, focus on relevant projects or roles that demonstrate your understanding of IT service delivery and client needs. We love seeing concrete examples of how you've tackled challenges and delivered results!
Apply Through Our Website:Make sure to apply through our website for the best chance of getting noticed. It’s super easy, and we’ll be able to track your application better. Plus, it shows us you’re genuinely interested in joining our team!
How to prepare for a job interview at Unisys
✨Know Your Client's World
Before the interview, dive deep into understanding the client's business challenges and objectives. Familiarise yourself with their industry trends and how they relate to technology. This will help you speak their language and demonstrate that you can provide tailored solutions.
✨Showcase Your Technical Savvy
Be prepared to discuss your experience with IT service delivery and major technology implementations. Highlight specific projects where you've successfully led initiatives, especially those involving Microsoft technologies. This will show your technical expertise and leadership capabilities.
✨Demonstrate Consultative Selling Skills
Think of examples where you've translated client needs into compelling solutions. During the interview, share stories that illustrate your consultative selling approach and how it has led to improved client satisfaction and value generation.
✨Exude Curiosity and Pragmatism
Adopt a hands-on mentality and be ready to discuss how you approach problem-solving. Share instances where your curiosity led to innovative solutions or improvements in service delivery. This will reflect your proactive attitude and ability to adapt to future technologies.
