At a Glance
- Tasks: Lead a dynamic telesales team and drive performance in a fast-paced environment.
- Company: Join Unispace, a global leader in workplace design and construction.
- Benefits: Competitive salary, generous benefits, and travel opportunities across global offices.
- Other info: Extensive rewards, recognition, and focus on employee well-being.
- Why this job: Combine career growth with an exceptional lifestyle in sunny Sydney.
- Qualifications: Proven leadership in KPI-driven telesales and strong coaching skills.
The predicted salary is between 36000 - 60000 £ per year.
Relocation Package Available | UK/EMEA Candidates Welcome
Lead a high-performing sales team and start a new life in sunny Sydney, with full relocation support! Unispace, a global leader in workplace strategy, design, and construction, is expanding its commercial capability across ANZ. We’re seeking a confident, results-driven Telesales Manager to lead our outbound sales team in Sydney. This is your opportunity to combine career growth, leadership, and an exceptional lifestyle, while working for a business that partners with some of the world’s most recognisable brands.
You will lead a high-performing outbound sales team, driving KPIs, coaching top talent, and shaping a world-class sales culture. Your mission is to maximise pipeline generation, create qualified opportunities, and ensure your team consistently achieves and exceeds targets, all within a fast-paced, KPI-driven environment.
Responsibilities include but are not limited to:
- Motivate, coach, and develop a high-performing telesales team
- Run 1:1s, feedback sessions, and performance reviews
- Foster a high-energy, accountable, and collaborative culture
- Drive Performance & Results
- Hit daily, weekly, and monthly KPIs
- Analyse data to identify gaps and optimise performance
- Implement action plans to maximise pipeline and productivity
- Maintain accurate reporting and call-quality standards
- Operational & Commercial Excellence
- Oversee outbound activity, call volumes, lead quality, and conversions
- Ensure professional, compliant, and consistent brand representation
- Partner with Marketing, Sales, and Operations to boost campaign impact
- Research clients and proactively build a strong pipeline
- Stakeholder Collaboration
- Align team activity with broader commercial objectives
- Ensure smooth handover of qualified opportunities to Sales Directors
- Support strategic planning for pipeline growth and team development
About you:
- Proven leader of KPI-driven telesales or outbound teams
- Skilled in coaching, performance management, and data-driven decision-making
- Confident communicator, able to lead, influence, and handle challenging situations
- Organised, results-driven, and comfortable juggling multiple priorities
- High emotional intelligence with a collaborative, proactive mindset
- Experience in global organisations, CRM systems, or design/build/commercial sectors is a plus
What We Offer:
In return, you will receive a competitive salary and a generous benefits package, including a pension, paid holiday leave, and travel opportunities across our global offices. Unispace values its employees and offers extensive rewards and recognition, career development, and a focus on well-being.
Join Us: If you are passionate about joining Unispace and contributing to some of the world’s most recognisable commercial design projects, then please apply through our careers page.
Telesales Manager employer: Unispace
Unispace is an exceptional employer that fosters a dynamic and inclusive work culture, offering employees the chance to make a significant impact in a global setting. With a focus on professional growth, this role provides unique opportunities to collaborate with senior leadership and shape communication strategies that resonate across diverse regions. The hybrid working model in London allows for flexibility while being part of a forward-thinking team dedicated to driving meaningful change within the organisation.
StudySmarter Expert Advice🤫
We think this is how you could land Telesales Manager
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or industry events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how you can contribute to their goals. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Practice your pitch! Be ready to talk about your achievements and how they relate to the role of Telesales Manager. Confidence is key, so rehearse until you feel comfortable and natural.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining Unispace.
We think you need these skills to ace Telesales Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Telesales Manager role. Highlight your experience in leading KPI-driven teams and any relevant achievements that showcase your ability to drive performance and results.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your passion for the role and how your skills align with our mission at Unispace. Don’t forget to mention your experience in coaching and developing high-performing teams.
Showcase Your Data Skills:Since this role involves analysing data to optimise performance, be sure to include examples of how you've used data-driven decision-making in your previous roles. This will show us you’re the right fit for our fast-paced environment.
Apply Through Our Website:We encourage you to apply through our careers page. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity to join our team in sunny Sydney!
How to prepare for a job interview at Unispace
✨Know Your Numbers
As a Telesales Manager, you'll need to be comfortable with KPIs and performance metrics. Before the interview, brush up on your past achievements and be ready to discuss specific numbers that demonstrate your success in leading teams and driving results.
✨Showcase Your Coaching Skills
This role is all about motivating and developing a high-performing team. Prepare examples of how you've successfully coached team members in the past, focusing on the strategies you used and the outcomes achieved. This will show your potential employer that you can foster a collaborative culture.
✨Research the Company and Its Clients
Understanding Unispace's mission and its client base is crucial. Do some homework on their recent projects and partnerships. This knowledge will not only impress your interviewers but also help you align your answers with the company's goals and values.
✨Prepare for Scenario Questions
Expect to face scenario-based questions that assess your problem-solving skills and decision-making abilities. Think of situations where you had to analyse data to optimise performance or handle challenging team dynamics, and be ready to discuss how you approached these challenges.
