At a Glance
- Tasks: Design and deliver engaging digital skills training for staff using Microsoft 365 Apps.
- Company: Join UNISON, Britain's leading public sector trade union with a commitment to diversity.
- Benefits: Enjoy 32 days annual leave, flexible working, and a final salary pension scheme.
- Other info: Be part of a supportive culture that values diversity and professional growth.
- Why this job: Make a real impact by enhancing colleagues' digital skills and confidence.
- Qualifications: Proven IT training experience and a creative approach to resource design.
The predicted salary is between 40730 - 40730 £ per year.
Starting Salary £40,730 per annum plus London Weighting allowance of £6,894. Temporary 12 months contract.
UNISON is Britain's leading public sector trade union, with more than 1.3 million members working in the public services, private, voluntary and community sectors and in the energy services. UNISON carried out a comprehensive staff digital skills survey during 2025, which highlighted gaps in IT skills among staff at all levels. Our Digital Skills Officer is building a comprehensive training and support programme to ensure all staff are able to make good use of the tools available to them.
We are now seeking a Digital Skills Trainer to support this work. This will be a specialist role within the Staff Learning and Development Department, working closely with the IT department. The postholder will train and engage colleagues in using Microsoft 365 Apps and other digital platforms as required.
- Design, create and deliver engaging and impactful digital skills training, online and in person, for a wide range of skills levels.
- Create simple online guidance and resources to meet emerging needs.
- Keep up to date with changes to the software we use and update training and resources accordingly.
- Work alongside the Digital Skills Officer to create and support a culture of confidence and competence in using digital tools at UNISON.
- Make a difference to how staff experience our digital tools.
- Contribute to our digital skills journey and help shape how it evolves.
The postholder will have a proven track record in IT skills training and a creative approach to designing training and resources.
In return we offer excellent benefits including 32 days of annual leave + public holidays, final salary pension scheme, flexible working and much more. We encourage men and women of all ages, Black and minority ethnic groups, disabled people, lesbian, gay, bisexual and transgender people to work with us.
Learning and Development Digital Skills Trainer in London employer: UNISON
Contact Detail:
UNISON Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Learning and Development Digital Skills Trainer in London
✨Tip Number 1
Network like a pro! Reach out to current employees at UNISON or in similar roles on LinkedIn. A friendly chat can give you insider info and might just lead to a referral.
✨Tip Number 2
Show off your skills! Prepare a mini presentation or a demo of your training style. This can really set you apart during interviews, especially for a role focused on digital skills.
✨Tip Number 3
Stay updated! Familiarise yourself with the latest Microsoft 365 features and other digital tools mentioned in the job description. Being knowledgeable will impress the hiring team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the UNISON team.
We think you need these skills to ace Learning and Development Digital Skills Trainer in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in digital skills training. We want to see how your background aligns with the role, so don’t hold back on showcasing your relevant skills!
Showcase Your Creativity: Since this role involves designing engaging training materials, let your creativity shine through! Include examples of past training sessions or resources you've created that demonstrate your innovative approach.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your key achievements and experiences stand out without unnecessary fluff.
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at UNISON
✨Know Your Stuff
Make sure you brush up on Microsoft 365 Apps and any other digital platforms mentioned in the job description. Familiarise yourself with the latest updates and features, as this will show your commitment to staying current and your ability to train others effectively.
✨Showcase Your Training Skills
Prepare to discuss your previous experience in IT skills training. Bring examples of how you've designed and delivered engaging training sessions. If possible, have a mini training session ready to demonstrate your approach and creativity.
✨Understand UNISON's Mission
Research UNISON and its values. Understand their focus on supporting staff across various sectors. This will help you align your answers with their mission and show that you're genuinely interested in making a difference in their digital skills journey.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask at the end of the interview. Inquire about the current challenges they face in digital training or how they envision the role evolving. This shows your enthusiasm and willingness to contribute to their goals.