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- Tasks: Design and deliver engaging digital skills training for staff at UNISON.
- Company: Join UNISON, Britain's leading public sector trade union with a supportive culture.
- Benefits: Enjoy 32 days annual leave, flexible working, and a final salary pension scheme.
- Other info: Be part of a dynamic team committed to equality and inclusivity.
- Why this job: Make a real impact on staff digital skills and help shape their learning journey.
- Qualifications: Proven IT training experience and a creative approach to resource design.
The predicted salary is between 40730 - 40730 £ per year.
UNISON is Britain's leading public sector trade union, with more than 1.3 million members working in the public services, private, voluntary and community sectors and in the energy services. We employ 1,200 staff, including approximately 370 at our national centre in Euston, central London and the remainder in our 12 regions across the UK, in Northern Ireland.
About this Job
UNISON carried out a comprehensive staff digital skills survey during 2025, which highlighted gaps in IT skills among staff at all levels. Our Digital Skills Officer is building a comprehensive training and support programme to ensure all staff are able to make good use of the tools available to them. We are now seeking a Digital Skills Trainer to support this work. This will be a specialist role within the Staff Learning and Development Department, working closely with the IT department. The postholder will train and engage colleagues in using Microsoft 365 Apps and other digital platforms as required.
What you’ll do:
- Design, create and deliver engaging and impactful digital skills training, online and in person, for a wide range of skills levels
- Create simple online guidance and resources to meet emerging needs
- Keep up to date with changes to the software we use and update training and resources accordingly
- Work alongside the Digital Skills Officer to create and support a culture of confidence and competence in using digital tools at UNISON
Why join us:
- Make a difference to how staff experience our digital tools
- Contribute to our digital skills journey and help shape how it evolves
- Be part of a small supportive team
The postholder will have a proven track record in IT skills training and a creative approach to designing training and resources. In return we offer excellent benefits including 32 days of annual leave + public holidays, final salary pension scheme, flexible working and much more.
How to Apply
To apply for this opportunity, please download and complete the General application form referring to the job description and person specification (both under Documents). Please note that only the relevant application form will be accepted. CVs will not be accepted. Please save your documents starting with your full name in the document name. Closing date for applications is 5pm on Friday 8th May 2026. The interviews will be held on Friday 5th June in UNISON Centre, Euston Road London.
UNISON is a dynamic, progressive union, committed to equality. We encourage men and women of all ages, Black and minority ethnic groups, disabled people, lesbian, gay, bisexual and transgender people to work with us.
Learning and Development Digital Skills Trainer employer: UNISON
Contact Detail:
UNISON Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Learning and Development Digital Skills Trainer
✨Tip Number 1
Network like a pro! Reach out to current or former employees at UNISON on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by practising common questions related to digital skills training. We recommend role-playing with a friend or using online resources to get comfortable with your responses.
✨Tip Number 3
Show off your creativity! When discussing your training methods, share examples of engaging activities or resources you've created. This will help you stand out as a candidate who can make learning fun.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at UNISON.
We think you need these skills to ace Learning and Development Digital Skills Trainer
Some tips for your application 🫡
Read the Job Description Carefully: Before you start your application, make sure to read through the job description thoroughly. It’ll give you a clear idea of what UNISON is looking for in a Digital Skills Trainer and help you tailor your application to match their needs.
Use the Right Application Form: Remember, only the relevant application form will be accepted, so don’t forget to download it from the website. Fill it out completely and accurately to ensure your application stands out!
Showcase Your IT Training Experience: When filling out the application, highlight your previous experience in IT skills training. Use specific examples that demonstrate your ability to engage and train others effectively, especially with Microsoft 365 Apps.
Keep It Professional and Personal: While we want you to be yourself, keep your tone professional. Make sure to save your documents with your full name at the beginning, as this helps us keep track of your application easily. Good luck!
How to prepare for a job interview at UNISON
✨Know Your Stuff
Make sure you’re well-versed in Microsoft 365 Apps and other digital platforms. Brush up on the latest features and updates, as you might be asked how you would incorporate these into your training sessions.
✨Showcase Your Creativity
Prepare to discuss your creative approach to designing training materials. Bring examples of past training resources you've created, whether they’re online guides or interactive sessions, to demonstrate your ability to engage different skill levels.
✨Understand UNISON's Culture
Familiarise yourself with UNISON’s mission and values. Be ready to explain how your role as a Digital Skills Trainer can contribute to fostering a culture of confidence and competence in using digital tools within the organisation.
✨Ask Insightful Questions
Prepare thoughtful questions about the training programme and the team dynamics. This shows your genuine interest in the role and helps you gauge if UNISON is the right fit for you.