Head of Member Liaison Unit

Head of Member Liaison Unit

Full-Time No working from home possible
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At a Glance

  • Tasks: Lead member support and oversee elections, ensuring strong governance and team management.
  • Company: UNISON, the UK's leading public services trade union with a commitment to equality.
  • Benefits: Join a dynamic team with opportunities for personal growth and making a real difference.
  • Other info: Inclusive workplace welcoming diverse backgrounds and perspectives.
  • Why this job: Be at the heart of democratic structures and advocate for members' rights.
  • Qualifications: Experience in project delivery, team management, and a passion for trade union values.

The role involves a commitment to trade union democracy and experience in delivering projects such as large-scale elections and industrial action ballots, ensuring good governance. Strong experience in managing teams and working closely with external providers, activists, lay members, service groups, and Self Organised Groups is essential.

The Head of the MLU is a key role at the heart of our organisation’s democratic structures and member support. Responsibilities include overseeing UNISON Direct and our external provider of election services, as well as managing a team handling elections, industrial action, complaints, and internal governance matters.

Confidence in presenting at committees, delivering training, and handling high-level queries is required. A sound knowledge of the issues facing trade unions today and a shared commitment to our values of equality and democracy is necessary. The ideal candidate will be an experienced manager with a track record in delivering results, as well as managing contractors and staff.

Articulate and well-organised individuals who can work in a team or on their own initiative are preferred. Most importantly, candidates should be committed to integrating our aims, values, and policies into all areas of member liaison.

About UNISON: UNISON is the UK’s leading public services trade union, with over 1.3 million members working in the public sector, private, voluntary and community sectors, and in energy services. We employ approximately 1,200 staff, with around 370 at our national centre in Euston, London, and the remainder in our 12 regions across the UK, including Northern Ireland. UNISON is a dynamic, progressive union, committed to equality. We encourage men and women of all ages, Black and minority ethnic groups, disabled people, lesbian, gay, bisexual, and transgender people to work with us.

Head of Member Liaison Unit employer: UNISON Torbay Health

UNISON is an exceptional employer that champions trade union democracy and equality, providing a supportive work culture where diverse voices are valued. Located in the heart of London, our national centre fosters collaboration and offers ample opportunities for professional growth through training and leadership roles. Join us to make a meaningful impact while working alongside dedicated professionals committed to enhancing member support and governance.

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Contact Details:

UNISON Torbay Health Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Head of Member Liaison Unit

Get Involved Locally

Dive into local volunteer opportunities or social initiatives. This not only beefs up your CV but also connects you with like-minded folks in nonprofits. Plus, it shows your passion for social impact, which is key for getting noticed by UNISON Torbay Health.

Tap into Professional Networks

Join networks like the National Council for Voluntary Organisations (NCVO) or local charities to meet professionals in the sector. Attend events and workshops to build relationships and learn about potential openings at organisations like UNISON Torbay Health.

Showcase Your Commitment

When prepping for interviews, be ready to speak about your personal connection to social issues. Dive into specific examples of how you’ve contributed to community projects – this will resonate with the mission-driven vibe at UNISON Torbay Health.

Utilise Online Platforms

We’re all about making connections, so use platforms like Idealist and CharityJob to hunt for full-time roles. And of course, you should keep an eye on our website for exciting opportunities at UNISON Torbay Health. Apply directly through us to stand out!

We think you need these skills to ace Head of Member Liaison Unit

Project Management
Team Management
Governance
Election Management
Industrial Action Coordination
Training Delivery
Communication Skills

Some tips for your application 🫡

Show Your Passion for the Cause:In the nonprofit sector, it's super important to demonstrate genuine passion for the mission of UNISON Torbay Health. Use your cover letter to showcase any personal experiences or volunteer work that connects you to their social impact initiatives. This emotional connection can really help your application stand out.

Highlight Relevant Experience:When crafting your CV, be sure to include any relevant projects or roles that showcase your skills in social impact. Whether it's community organising, fundraising, or advocacy, highlight what you've done and the difference it's made. Don’t just list tasks; quantify your achievements and the outcomes of your efforts.

Tailor Your Documents to the Role:For a full-time role like Head of Member Liaison Unit, ensure your CV and cover letter specifically address the responsibilities outlined in the job description. Use their language to describe your skills and experience, making it easy for the hiring team to see how you fit into their vision.

Emphasise Teamwork and Collaboration:Nonprofits thrive on teamwork, so make sure to emphasise your collaborative experiences. Whether you've worked in a team setting, partnered with community organisations, or facilitated group projects, highlight these experiences in your application. Show them you understand the importance of working alongside diverse individuals to achieve shared goals.

How to prepare for a job interview at UNISON Torbay Health

Show Your Passion for Social Change

When we’re prepping for interviews in the nonprofit space, it's vital to demonstrate our genuine passion for social impact. Be ready to discuss not just your skills and experiences but also why you care about the mission of UNISON Torbay Health. Sharing personal stories or insights can really make us stand out.

Highlight Project Experience

We should focus on specific projects we've worked on that align with the goals of social impact. Whether that’s a community initiative, volunteering, or a class project, having solid examples that showcase our role and the outcomes will resonate well with the interviewers.

Familiarity with Relevant Tools and Practices

Let’s brush up on tools and methodologies commonly used in the nonprofit sector, like project management software or outcome measurement frameworks. Being able to speak fluently about these will show that we’re not just passionate but also knowledgeable and ready to hit the ground running.

Prepare for Scenario-Based Questions

Expect scenario-based questions that evaluate our problem-solving skills in real-world social issues. Think about how we’d handle challenges in the nonprofit environment and prepare stories that demonstrate our critical thinking and adaptability. Role-playing with a friend could help us feel more confident!