Junior Commercial Administrator in Felixstowe

George Baker are looking for an enthusiastic, customer-focused and detail-oriented Junior Commercial Administrator to join our Commercial Team in Felixstowe, supporting the sales and marketing side of our logistics business.
This role is ideal for someone at the start of their career, or with some early office or customer service experience, who is keen to develop within a busy commercial logistics environment. You will provide reliable administrative support to the sales team, help maintain accurate customer information, assist with quotations and enquiries, and support marketing activity. Full workplace training will be provided, with ongoing guidance from colleagues across the Commercial team.
Key Duties:
Accurately update and maintain customer records within our CRM system
Upload and process spreadsheets, compile quotations, and assist with tender submissions
Respond promptly to incoming enquiries via phone and email in a professional manner
Handle incoming calls and direct queries appropriately
Provide day-to-day administrative support to the Commercial sales team, including preparing information, updating records and following up actions
Support sales performance, marketing activity and customer satisfaction through accurate, timely administration
Assist with creating social media posts, flyers and other marketing materials for customer communications, campaigns and events
Order and coordinate marketing materials, printed collateral and promotional items as required
Work closely with the wider Commercial, marketing and operational teams to support smooth and efficient day-to-day activity
Develop a practical understanding of logistics, customs, transport, warehousing and customer service through day-to-day exposure to the business
Skills/Experience:
GCSEs or equivalent qualifications preferred, including English and Maths
Some customer service, office administration, retail or hospitality experience would be beneficial
Confident communicator with a c...